Heritage Mazda Towson

Great experience as a first time buyer As a first time buyer, I could not have asked for a better experience. When we first got there, all of the sales associates were with customers but on As a first time buyer, I could not have asked for a better experience. When we first got there, all of the sales associates were with customers but one of the managers (Jody) quickly took it upon himself to help us until an associate became available. I really appreciated all of his help. Once Garrett was available, he was great. Garrett was very detailed in his explanation of everything, including his recommendation that if I got nothing else, that the extended warranty and environment armour were a must! In the long run, they'll both be an excellent investment. I would recommend Garrett to anyone. More

Overall good experience Everything went well during our car buying experience. Garrett was very knowledgeable and answered any question we had regarding the car. The whole Everything went well during our car buying experience. Garrett was very knowledgeable and answered any question we had regarding the car. The whole process took longer than what we originally thought it should, especially for only looking at one car. More

Everything was handled professionally and well Just bought a new Mazda 3 from sales consultant Gabe Cunningham, and he did a great job of making the experience as easy as possible under trying weat Just bought a new Mazda 3 from sales consultant Gabe Cunningham, and he did a great job of making the experience as easy as possible under trying weather conditions (ice and snow, with more on the way) and without any of the hassles of fake haggling, etc. With no fuss at all, got a price quote that compared very favorably with the Kelley Blue Book expectations, and then Gabe literally went the extra mile to give me a ride to the dealership so I could pick up the car (we'd done the paperwork the night before during an ice storm). More

I had a very good car buying experience from Heritage Mazda. I had the best experience buying my Mazda here... it was remarkable! Sang Dang was so easy to work with and everything I needed or questioned, he was I had the best experience buying my Mazda here... it was remarkable! Sang Dang was so easy to work with and everything I needed or questioned, he was right there helping. Highly recommend this place to purchase a Mazda. More

Professional Service attentive, courteous, proffesional service. Everything you want in the purchasing experience. Working with the Sales Team was on the purchase of a new attentive, courteous, proffesional service. Everything you want in the purchasing experience. Working with the Sales Team was on the purchase of a new car couldn't have been easier. No hard selling, just attentive service with realistic answers. More

Two more cars from Heritage Mazda My wife and I just purchased two new Mazdas (CX9 and Mazda5) from Heritage Mazda. This was a return trip as we purchased a CX5 and a Mazda 3 not even My wife and I just purchased two new Mazdas (CX9 and Mazda5) from Heritage Mazda. This was a return trip as we purchased a CX5 and a Mazda 3 not even 3 years ago. The staff at Heritage is always knowledgeable about the Mazda product line and helped us determine the right packages. We dealt with Garrett Evans this time and it was a pleasurable experience. The CX9 had a few minor issues from the factory and Garrett has gone out of his way to make sure the issues are rectified. I definitely recommend the Heritage Mazda group for anyone looking for a Mazda. This is the 4th car we've purchased from the group and I imagine there will be many more. More

Excellent follow up I was in the market for a Mazda6 GT, and saw a car come up from Heritage Mazda. It was very competitively priced. Mike Edwards handled the sale expe I was in the market for a Mazda6 GT, and saw a car come up from Heritage Mazda. It was very competitively priced. Mike Edwards handled the sale expeditiously and courteously. I had a few issues come up after the sale, and Mike was most impressive in following up and insuring that they were handled. A fantastic overall experience - thanks, Mike! More

Made Car Buying Bearable No one wants to go through the stress and numbers crunching of buying a car. I certainly didn't, but after losing our older German car in an accident No one wants to go through the stress and numbers crunching of buying a car. I certainly didn't, but after losing our older German car in an accident, we started searching for a more practical and rewarding-to-drive replacement. Gabe at Heritage Mazda Towson made the experience as easy as I could have hoped for, being matter-of-fact about pretty much every step of the process. I never really let my guard down as a seasoned skeptic, but I also did not feel like I was being lied to like I have at so many other dealerships. Gabe also was patient with our changing needs as we shifted directions trying to fit a new vehicle into our budget. Even though we weren't buying a fully loaded Mazda6, I felt like we were being treated the same as someone who was. We are happy with our car and glad to give Heritage Mazda Towson our business. Highly recommended. More

What a difference! We already had one Mazda in the family and the experience 2 years ago was great. So, when I went in to purchase my new car, I was hoping it would be We already had one Mazda in the family and the experience 2 years ago was great. So, when I went in to purchase my new car, I was hoping it would be the same. It was. My salesman, Gabriel, was personable and to the point. He made sure I was getting what I wanted in a car and was friendly and professional. Above all, he and Doug made sure I got a great price on my trade as well as the new car. Also, in finance, Tony Kim went above and beyond to get me what I wanted in a price and warranty. Thanks Tony! After Gabriel showed me what I needed to know about my new car, I left. When I returned home, Gabriel had already followed up via phone to see when he could make my first service appointment and then did. I would truly recommend this dealership (as well as Gabriel) to purchase a new car if you are looking for a Mazda. I purchased the Mazda 6 and couldn't be happier. The experience was great and I can now say I have a dealership that I will return to each time I buy a new car! Thanks Heritage Mazda Towson! Keep up the great work! More

Purchasing The Mazda 2 Sang Dang assisted me in purchasing my Mazda 2, from the beginig he was curtious, friendly and energetic. He offered a number of helpful facts about t Sang Dang assisted me in purchasing my Mazda 2, from the beginig he was curtious, friendly and energetic. He offered a number of helpful facts about the car and provided us with a great price! More