Heritage Mazda Towson

Fastest we've ever bough a car I had an awesome experience buying my brand new Mazda 3! The car is awesome and the experience while buying it was great. Sang jumped up and helped us I had an awesome experience buying my brand new Mazda 3! The car is awesome and the experience while buying it was great. Sang jumped up and helped us right away and gave us a great price for a car I really wanted. Couldn't have asked for better help. More

Quick, easy, and painless car buying experience All I can say is that this was one of the easiest car buying experiences I've ever had! From the moment that we walked in, Sang was attentive about ou All I can say is that this was one of the easiest car buying experiences I've ever had! From the moment that we walked in, Sang was attentive about our needs and wants in a car, and worked to help us get the best possible deal. He kept all communication open and honest, where a lot of salesman would just say what you want to hear to close a deal. His hardwork and attention was very much appreciated! We were also well aware of all the "extra costs" like the registration, and new tag prices, where other dealerships we had gone to just had an estimated cost. Having everything laid out in front of us and the communication truly made the buying process a breeze. This was the first car I have purchased from not only Heritage Mazda, but in Maryland, and I would go back to Heritage in a heartbeat, as well as recommend them (specifically, Sang) to anyone in the market for a new Mazda! More

Another fantastic experience at Heritage Mazda Towson!!! I just love this dealership! The wonderful customer service and knowledgeable staff make purchasing a vehicle a great experience. My salesman, Mike E I just love this dealership! The wonderful customer service and knowledgeable staff make purchasing a vehicle a great experience. My salesman, Mike Edwards was very thorough and took time to show me how everything works in my new vehicle. He also followed up with me a couple days later to make sure I didn't have any more questions. I will continue to make this my place for buying/leasing and servicing vehicles. I highly recommend Heritage Mazda Towson!!! More

Super helpful and super fast! Gabe and crew were fantastic when we came in. They new the car we were looking for and had it ready and waiting for us to test drive. Having a salesma Gabe and crew were fantastic when we came in. They new the car we were looking for and had it ready and waiting for us to test drive. Having a salesman that actually drives Mazdas was a huge help too since he was able to tell us more from personal experience and share some tips and tricks that would have taken forever to find by sifting through the manual. Couldn't be happier with the service or the car! More

Thank you for your excellent customer service! I am writing to thank your company personnel and let you know about the excellent customer service that was provided by your staff at the Heritage Maz I am writing to thank your company personnel and let you know about the excellent customer service that was provided by your staff at the Heritage Mazda Towson location on March 17, 2015. Your staff was extremely helpful and very efficient. Upon our son’s recommendation, my husband and I met with one of your outstanding sales representatives, Garrett Evans, to purchase a 2015 Mazda3 sport vehicle. He was very knowledgeable about your car dealership product line and seemed genuinely interested in helping us find a car that met our needs. We really commend the prompt service provided by Garrett. He provided timely and helpful advice regarding all the features and accessories on the car we were purchasing. He also ensured that we received all the information about additional optional services regarding carefree car protection. Garrett was extremely attentive and he listened to all our concerns with a great deal of patience. He has a caring approach and he is a true professional. Please accept my gratitude towards him and your customer service staff for their speedy and efficient services. Because of their efforts, we were able to complete the transaction the same day and are very satisfied with our purchase. Please let Garrett, as well as the other employees in the service department, know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. We are really pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. Keep up the good work! More

Colin Murphy "good experience " This was my third purchase from this dealership in the past few years , the sales agent I dealt with was very professional informative and for a car This was my third purchase from this dealership in the past few years , the sales agent I dealt with was very professional informative and for a car sales men "friendly " .The transaction was smooth got a good deal on my cx9 trade in and the internet price on the 2014 cx5 I purchased .there was a little haggling going on but that's expected , the salesman was not at all pushy and took time to listen to what I needed , his name is Gabriel Cunningham , top man , the process took little over an hour .Thank you a very satisfied customer . More

Numerous great experiences with this dealership This is the second car I've bought from this dealership and they are great people to work with. Very professional, straight forward, and nice people w This is the second car I've bought from this dealership and they are great people to work with. Very professional, straight forward, and nice people who really want to help you find the right car for you without breaking the bank. More

Great experience as a first time buyer As a first time buyer, I could not have asked for a better experience. When we first got there, all of the sales associates were with customers but on As a first time buyer, I could not have asked for a better experience. When we first got there, all of the sales associates were with customers but one of the managers (Jody) quickly took it upon himself to help us until an associate became available. I really appreciated all of his help. Once Garrett was available, he was great. Garrett was very detailed in his explanation of everything, including his recommendation that if I got nothing else, that the extended warranty and environment armour were a must! In the long run, they'll both be an excellent investment. I would recommend Garrett to anyone. More

Overall good experience Everything went well during our car buying experience. Garrett was very knowledgeable and answered any question we had regarding the car. The whole Everything went well during our car buying experience. Garrett was very knowledgeable and answered any question we had regarding the car. The whole process took longer than what we originally thought it should, especially for only looking at one car. More

Everything was handled professionally and well Just bought a new Mazda 3 from sales consultant Gabe Cunningham, and he did a great job of making the experience as easy as possible under trying weat Just bought a new Mazda 3 from sales consultant Gabe Cunningham, and he did a great job of making the experience as easy as possible under trying weather conditions (ice and snow, with more on the way) and without any of the hassles of fake haggling, etc. With no fuss at all, got a price quote that compared very favorably with the Kelley Blue Book expectations, and then Gabe literally went the extra mile to give me a ride to the dealership so I could pick up the car (we'd done the paperwork the night before during an ice storm). More