Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda Towson
Lutherville, MD
1,351 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,351 reviews
December 16, 2015
Excellent Service I went to Heritage Mazda Towson a little hesitant to purchase a car, then Sang approached me. He was patient, kind and honest. Everyone one treated I went to Heritage Mazda Towson a little hesitant to purchase a car, then Sang approached me. He was patient, kind and honest. Everyone one treated me with nothing but kindness and respect. I walked out with the car I loved. Thank you Sang, thank you Heritage Mazda.. More
by Zee
Employees Worked With
Sang Dang, Rachel Goetze
December 13, 2015
Great first car buying experience! Sang was great to work with! He made sure the car was what I wanted, and followed up to make sure I was satisfied with the car after I bought it. Ther Sang was great to work with! He made sure the car was what I wanted, and followed up to make sure I was satisfied with the car after I bought it. There was no pressure! I would definitely go back because of the care and consideration they gave their customers. More
by DM
Employees Worked With
Sang Dang, Rachel Goetze
December 12, 2015
Awesome experience If you're looking for a new car I would definitely recommend going to Heritage Mazda Towson. Everyone was super helpful especially Gab. He took the ti If you're looking for a new car I would definitely recommend going to Heritage Mazda Towson. Everyone was super helpful especially Gab. He took the time to make sure I got what I wanted and he was super helpful. I love my new Mazda 3 and I had an awesome first car buying experience! More
by Lauren123
Employees Worked With
Doug Lamkin, Gabe Cunningham, Rachel Goetze
December 11, 2015
Great first impression Became interested in a Mazda 3 and decided to test drive one at a nearby dealer. Other dealer would only deal on the one they had on the lot, not th Became interested in a Mazda 3 and decided to test drive one at a nearby dealer. Other dealer would only deal on the one they had on the lot, not the one they located while I was there. Next day I drove an hour to Heritage and had a great experience and bought the exact vehicle I wanted after comparing two versions of the model. The savings was well worth the hour drive. Both Sang Dang and Jodi Desell were excellent and took the time to make sure they answered all my questions and provided information I hadn't thought to ask about. I was also very impressed with Rachel Goetze who made closing the deal a breeze. Look forward to stopping by when my wife is up for a new vehicle. EP, New Market, MD More
by EP, New Market, MD
Employees Worked With
Jody DeSell, Sang Dang, Rachel Goetze
December 10, 2015
TRaded 2012 Mazda I bought here for new car, Very happy with features though wish I had gotten roof rack and Sirius installed. I was a bit hasty but love alerts and gas mileage. Very happy with features though wish I had gotten roof rack and Sirius installed. I was a bit hasty but love alerts and gas mileage. More
by NRose
Employees Worked With
Sang Dang
December 08, 2015
Great Dealership- First time Mazda owner! This was the first time I've purchased a Mazda. Absolutely loved the dealership and the people that I worked with. They even brought 2 cars down for m This was the first time I've purchased a Mazda. Absolutely loved the dealership and the people that I worked with. They even brought 2 cars down for me from another Mile One dealer for me to test drive. Gabe was fabulous to work with- funny, laid back, no-pressure and understanding on my reservations on the vehicle I didn't purchase. He also took the time to show me all of the features on the Mazda I purchased and how to use them (including syncing my phone!) Rachel was also wonderful. I've never worked with a Finance person before her who was no pressure. She showed me the options and explained the pros and cons of all of them and let me make the decision. I would definitely purchase another vehicle from this dealer! More
by lrider25
Employees Worked With
Gabe Cunningham, Rachel Goetze
December 01, 2015
First Time Buyer at Heritage Mazda Towson I would like to commend Gabe for his knowledge of Mazda vehicles & his patience. I test drove a CX3 & then went back another day to test drive a CX5, I would like to commend Gabe for his knowledge of Mazda vehicles & his patience. I test drove a CX3 & then went back another day to test drive a CX5, but couldn't decide on the Touring or Grand Touring model. He made me an offer on each & did his best to find the color I wanted. Finally the Manager Doug made an even better offer on a Grand Touring CX5 that was in stock & we closed the deal. They were both very professional and I didn't feel pressured at all. More
by RSX,Guy
Employees Worked With
Sang Dang, Doug Lamkin, Gabe Cunningham, Rachel Goetze
November 30, 2015
Second Car bought from Heritage Mazda Towson Another great experience from all staff at Heritage Mazda Towson! This was my second purchase through Gabe and he did not fail to amaze me the second Another great experience from all staff at Heritage Mazda Towson! This was my second purchase through Gabe and he did not fail to amaze me the second time, very personable and it really shows that he puts customer service first. Thanks for another great experience, Joe More
by jemble2
Employees Worked With
Doug Lamkin, Gabe Cunningham, Rachel Goetze
November 28, 2015
Easy new car buying experience I initially came in for a test drive of the CX-5 and Greg Lineberry helped me out. I told him I was interested but that I'd have to wait to purchase I initially came in for a test drive of the CX-5 and Greg Lineberry helped me out. I told him I was interested but that I'd have to wait to purchase since my car was in the shop at the time. He didn't mind and was very helpful. I came back a week or two later with an appointment and Greg was able to walk my wife and I through the whole process despite having lots of other things going on. Everybody at the dealership was friendly and easy to talk to. Had to wait for the car to arrive and get ready, but that was a minor inconvenience. More
by andrew321
Employees Worked With
Greg Lineberry, Rachel Goetze
November 21, 2015
Good experience Sang Dang & Garrett Evans were reasonable and very accommodating during the buying process of our Mazda3. The entire process was friendly, not stressf Sang Dang & Garrett Evans were reasonable and very accommodating during the buying process of our Mazda3. The entire process was friendly, not stressful, and about as smooth as these things can go. Not sure how many dealerships you can say that with, left very satisfied & happy! More
by car_guy
Employees Worked With
Garrett Evans, Sang Dang
