Heritage Mazda Towson

Thrilled to be back in a Mazda Just picked up a CX5 from Heritage Mazda Towson. As a previous owner I'm quite familiar with the quality and drive-ability of a Mazda. The new 2016 CX Just picked up a CX5 from Heritage Mazda Towson. As a previous owner I'm quite familiar with the quality and drive-ability of a Mazda. The new 2016 CX5 is packed with outstanding features and comfort. Our salesman Gabe Cunningham is a professional all the way. Recommend them highly. More

Choose Gabe at Towson Heritage Mazda! My entire car buying experience with Heritage Mazda Towson could not have been more rewarding! Initially my experience began over the phone with Jody, My entire car buying experience with Heritage Mazda Towson could not have been more rewarding! Initially my experience began over the phone with Jody, who was very professional and accomodating in answering questions and getting me into the dealership for a test drive. I then met with Gabe Cunningham once at the dealership who was just as professional and personable. Gabe assisted me with the test drive and through the entire process of buying my first new car. I couldn't have asked for more! If you are in the market, I highly recommend Heritage Mazda Towson for all of your car buying needs and don't forget to ask for Gabe to ensure you receive impecable service! More

Thank you Greg Kehl and Anthony Mmoh I can't rave enough about the stellar service offered to my wife and me in the purchase of our certified used Mazda-3. Your stellar salesmen Anthony M I can't rave enough about the stellar service offered to my wife and me in the purchase of our certified used Mazda-3. Your stellar salesmen Anthony Mmoh and Greg Kehl listened to our needs for a particular kind of car with a particular kind of mileage within a particular kind of price. My wife is very particular in her tastes and both Tony and Greg kindly and patiently shepherded us during multiple (it was at LEAST FIVE) visits to this York Road Mazda until we found the EXACTLY the right car for us. More than once a car had to be brought from another location for us to try. If these two guys felt frustrated over our picayune selectivity they sure did not show it. We are absolutely happy with out decision to buy our car from Heritage Mazda, and with the warm, yeoman service from Tony & Greg, and would recommend it to friends and neighbors without hesitation. We would also like to complement your repair department. A few weeks after purchase they quickly fixed a slight vibration the car was experiencing (when my wife guns it over 60, cranking her esoteric chick music out the window. Loudly). No Regrets, and ZOOM-ZOOM! More

Couldn't be Happier! I had spent literally close to a year deciding what vehicle I wanted to buy. When I finally narrowed it down to a Mazda CX5 GT, I then started the ro I had spent literally close to a year deciding what vehicle I wanted to buy. When I finally narrowed it down to a Mazda CX5 GT, I then started the rounds of dealerships, and the painful process of internet negotiations. I was overwhelmed with offers and emails. Even though Heritage was 2 hours away from me, I was impressed by all the great reviews the dealership had, and I had an encouraging email from Jody DeSell the Internet Manager. So I made the trip. They had the exact vehicle I was looking for, in the color I'd been drooling over. When my son and I got there, we were introduced to Mike Edwards who took it from there. And I finally got the perfect car! I was impressed with how friendly and knowledgeable everyone was. Mike Edwards made the entire process so painless, and went over every detail of the car with me - so when I left I felt comfortable driving away. He was great! I would recommend Heritage and Mike to anyone looking to buy a Mazda. It was definitely worth the trip. Thank you Mike Edwards, I love love LOVE this car! More

Great Car Buying Experience When I think of the car buying experience I think of slimy sales guys who are so unrelatable that I don't trust a single thing coming out of their mou When I think of the car buying experience I think of slimy sales guys who are so unrelatable that I don't trust a single thing coming out of their mouth and they don't look me in the eye. Heritage Mazda Towson is the complete opposite-I could not have had a better experience. I knew I wanted a CX-5 and was looking for a dealership that would make that happen. First, I visited Carmax and they gave me this long winded excuse of why my estimate was what it was. Second, I walked into Heritage Mazda and was greeted by my salesman, Mike Edwards. He talked with me about the CX-5 and what I was looking for. He asked me how much I had financed on my other car still (since I wanted to trade it in) and we talked about how much was left. While the appraisal was being done on my car Mike assured me he had my ideal car but it was on its way to the dealership right then. In the meantime he held small talk very well, he is super relatable (not slime ball sales guy, and hey he's pretty attractive also). When the car arrived he assured me there was no use talking numbers if I didn't love the car. We went for a test drive and he pointed out all the features of the Mazda and, wouldn't you know, I fell in love with the car. We came back and talked numbers... Heritage Mazda offered me $2500 more for my trade-in than Carmax WOW! He got me the monthly payments I wanted, asked "do we have a deal?" And there was no other answer but yes! He matched everything I wanted in a car and now I am driving around in my favorite car ever. Like other reviewers mentioned, I didn't have my title and one other form with me but we completed the paperwork that night and he allowed me to bring it back the same week. Overall, I have and will recommend this dealership to anyone I know that is in the market for a car. Easiest car buying experience and truly a great group of people. More

Great experience Sang was a pleasure to work with as we purchased our first new car in 11 years. He was very knowledgeable and let the car sell itself - no high pressu Sang was a pleasure to work with as we purchased our first new car in 11 years. He was very knowledgeable and let the car sell itself - no high pressure tactics here. More

Amazing Customer Service, No Pressure Purchasing I can't stress enough how easy the purchasing process is at Heritage Mazda Towson. They have a customer for life, especially as long as Sang is there I can't stress enough how easy the purchasing process is at Heritage Mazda Towson. They have a customer for life, especially as long as Sang is there. More

zoom zoom to my vroom vroom Bought a 2013 Mazdaspeed3 from Heritage Mazda in Towson. I was really impressed with the comfortable atmosphere and process that Gabe presented for me Bought a 2013 Mazdaspeed3 from Heritage Mazda in Towson. I was really impressed with the comfortable atmosphere and process that Gabe presented for me. He owns a speed3 as well so it helped, knowing I was speaking with someone who knows the car inside and out. The only reason I'm not giving five stars is because the dealership seemed slightly undermanned for a busy Friday night as far as the financial department goes. I was there at 8pm for an appointment and didn't actually leave the dealership until 1am because there was only one employee in the financial part of the process who was in despite the multiple customers in and waiting. (He was doing his best to get through everyone as quickly and efficiently as possible, though**) I think if the wait to sign papers hadn't taken that long, I would have absolutely been in and out in a couple of hours - if not less than that. Great dealership otherwise - really speaks volumes to Mazda's standards for its employees. More

Amazing experience! We worked with Gabe Cunningham and we could not have had a better experience. He got us the best deal possible and made the experience so easy! He wa We worked with Gabe Cunningham and we could not have had a better experience. He got us the best deal possible and made the experience so easy! He was super knowledgable and helpful in every way. We would send any family or friends to Gabe! More

Ask for Sang I did a lot of research before buying, so I pretty much knew what I wanted when I visited Heritage Mazda. Sang met me with a handshake and a smile and I did a lot of research before buying, so I pretty much knew what I wanted when I visited Heritage Mazda. Sang met me with a handshake and a smile and in minutes we were on a test drive. There was no pressure and he was very informative on the his product. Price and discounts offered made little need for negotiation and Sang was extremely helpful and informative during the whole process. I got the car I wanted and warranties for a great price. The rest of the staff were polite and helpful as well. This is my first Mazda and I love it. Highly recommend Mazda, the Heritage name, and especially Sang. More