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Heritage Mazda Towson
Lutherville, MD
1,344 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,344 reviews
March 29, 2025
James was a great guy who knew the vehicles and worked with us to have the best deal! with us to have the best deal! More
by MrChau
March 28, 2025
Excellent dealership and employees. Great car buying experience. The sales consultant, Damari, and the general sales manager,Brad, were great to deal with. Great car buying experience. The sales consultant, Damari, and the general sales manager,Brad, were great to deal with. More
by gjacque37
March 25, 2025
Love this dealership. Jenna , Dan and Amin are the best. Our third car from them. Jenna , Dan and Amin are the best. Our third car from them. More
by Nilgorman1
March 25, 2025
I have leased 4 cars from Heritage Mazda Towson and while leases can be very tricky, I have always gotten a good deal. They are willing to work with you and are good people. leases can be very tricky, I have always gotten a good deal. They are willing to work with you and are good people. More
by Jelly
March 23, 2025
The Heritage Mazda dealership gets a mixed review. Everyone was nice and worked hard to close the deal. It was straight cash so there was no heavy lifting. A couple of negatives, Gabriel Walman pro Everyone was nice and worked hard to close the deal. It was straight cash so there was no heavy lifting. A couple of negatives, Gabriel Walman promised a check for $250 to allow for window tinting and rubber all season mats, the dealership failed to deliver on both. The one other negative was the dealer topping off the tank with the wrong fuel which caused a check engine and some run issues. The initial stance from the service department was accusatory and negative but they did resolve the issue. More
by jruth5
March 23, 2025
James was very responsive to our requests and was able to get me a great deal on my new car. He was very personable and knowledgeable get me a great deal on my new car. He was very personable and knowledgeable More
by lauren soles
March 19, 2025
James was very nice, but promices were made about timing that should have not been made. If you cannot meet a commitment, then don't make it. Then when we wanted wheel llocks installed, a cargo area liner that should have not been made. If you cannot meet a commitment, then don't make it. Then when we wanted wheel llocks installed, a cargo area liner and a bumper protector installed, we had to make an appointment. Which was OK, BUT apparently there should have been paperwork between the sales and service department that wasn't done. And what should have been less than an hour appointment ended up being OVER 2.5 hours! Certainly not the way to treat a new customer! And a customer that had previously purchased a car from this dealership! More
by reedpjr
March 17, 2025
It was a very easy experience. Everyone was courteous and helpful. This is my second car from them and both experiences have been great. Everyone was courteous and helpful. This is my second car from them and both experiences have been great. More
by mj
Employees Worked With
March 13, 2025
The whole experience was smooth. James was patient and courteous. Ben on the finance team took the time to explain everything. He answered my endless questions! I highly recommend James was patient and courteous. Ben on the finance team took the time to explain everything. He answered my endless questions! I highly recommend Heritage Mazda Towson. More
by eeh920
March 10, 2025
Great customer service, very knowledgeable about the vehicles, and very attentive and eager to help. vehicles, and very attentive and eager to help. More
by bostoni
