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Heritage Mazda Towson
Lutherville, MD
1,329 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,329 reviews
February 07, 2025
These guys are SERIOUSLY the best in the game. This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stres This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stress how good they are. More
by Erin P
Employees Worked With
February 03, 2025
Jenna & Ben were both great I was not rushed or pressured It was a very easy and pleasant transaction pressured It was a very easy and pleasant transaction More
by dimitrigalanis
February 02, 2025
James was very nice and helpful making the process as smooth as possible. We appreciated his patience and guidance with selecting our new car. We are very thankful for all he did for us! smooth as possible. We appreciated his patience and guidance with selecting our new car. We are very thankful for all he did for us! More
by Angelalutter
February 01, 2025
James was a great help in the purchase of our newest car. Thanks for being patient with us. Thanks for being patient with us. More
by knchow
January 29, 2025
James made the entire deal quick and painless, i had a very pleasant experience today very pleasant experience today More
by Zfye817
January 24, 2025
I purchased a beautiful red Mazda Cx5 from Heritage Mazda online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with R online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with Russ the Sales Manager and Dyvon. Dyvon was amazing! He was patient, willing to cooperate, and had a really good attitude. Russ wasn't bad but I deducted a star because on the final negotiations when I spoke to the Finance Manager Elliot I was charged $1,000 extra. Elliot told Russ and Russ said, that was a "mistake" he thought I purchased an additional warranty?? That's an unacceptable mistake in my opinion. Also many times when I called I would get call backs that were 45 min. to 2.5 hours later - except for Dyvon he would respond quickly. Overall I'd do business with them again just cautiously. More
by Rockon268
Employees Worked With
Other Employees :
Russ (Russian? last name) Sales Manager?
January 23, 2025
I highly recommend buying your next Mazda from Heritage Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. Yo Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. You both made the process go smoothly. Awesome job! More
by Mazda Mom
January 21, 2025
James was a great sales rep, listened to all our requirements and made sure we left with what we wanted. requirements and made sure we left with what we wanted. More
by jksevik
January 19, 2025
James was great, professional and caring! Anthony ran our financing and did a great job. Anthony ran our financing and did a great job. More
by nicoleagerm
January 16, 2025
James showed amazing service, giving us his best opinions and numbers for financing. Also was confident in his work! and numbers for financing. Also was confident in his work! More
by Awinn0611
