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Heritage Mazda Catonsville

Baltimore, MD

4.5
749 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 749 reviews

April 03, 2012

I will never recommend this dealership even to a foe. I went there to buy mazda3. The sales person was nice and did his job very nicely. Then came the turning point. When we moved to the finance department More

by askme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge, Jacob Patterson, Shenize, Jake Lawson
December 02, 2011

The team at Russel Mazda was 100% helpful and prompt with my new purchase. There were no available cars with my specific criteria, so I was a little upset. They had another car but a more advanced options More

by lamlam91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Farris and Bill Goldsmith
November 27, 2011

My salesman, Bob, was friendly, knowledgeable, attentive throughout the process and very helpful with connecting multiple Bluetooth devices to my new Mazda Grand Touring after the sale. Bob was not pushy in More

by GKBull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Goldie", Bob, Jacob
October 26, 2011

We did our research online so we came in, looking for a specific vehicle. Mr Sherman showed it to us, we test drove it, things were good, we got a good price on our trade in, we bought the new Mazda2, that More

by morgane1692
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Sherman
October 04, 2011

went in to buy a new Mazda cx9; if you do your homework and know what is a reasonable price- they wont waste your time with unecessary haggling; they will not tell you about all the incentives available fo More

by acj102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Violet and Bill Goldie
September 27, 2011

LET THE GAMES BEGIN!!! This dealership is the WORST!!! Bill Goldman (Sales Manager) was high-pressure, disrespectful, and dishonest. I felt uncomfortable from the second I walked in. Bill is a bully and a More

by sick_of_the_games
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Goldman??? Goldie?
August 20, 2011

Friendly and professional. The price we were quoted was fair and there were no surprises. All of the employees I met during the experience were courteous and friendly. The process was streamlined and eff More

by smoayedi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Violet and Bill
August 07, 2011

Very comfortable with Sales people. Answered all questions, Went above customer service and satisfaction. Gave additional incentives to purchase. Very friendly, knowledgeable and practical advice gi More

by Running Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goldsmith, Stephen Sherman,Shanise Craft,Maria Sadecki
July 30, 2011

I went to numerous dealerships that kept declining me, not because i had bad credit, but because i had 1 vehicle already in my name with my father as a co-signer and informed all dealerships that he was g More

by johndoe.9033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jake lawson
July 12, 2011

Well I had three vehicles in my scope, one from Subaru, Toyota and Mazda. The Mazda Tribute was what I was interested in but, Russel had sold all of them.....that made me feel two things; (1) the vehicle i More

by dianed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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