Heritage Mazda Catonsville

Excellent Sales Support I mentioned to a friend of mine that my son was looking for a new car. My friend had recently purchased a new car from Russel Mazda thru Steve Sherman I mentioned to a friend of mine that my son was looking for a new car. My friend had recently purchased a new car from Russel Mazda thru Steve Sherman and passed along that I should give Steve a call. My friend was right - Steve made the buying experience as simple as could be. My son had a lot of questions and Steve answered each and everyone. As a result of this experience, my son and I are eager to recommend Steve to our family and friends. More

What a pleasure, honesty!!! I was greeted by a very professional man, Marc Weinstein. After meeting Marc who looked like could have been the owner it was obvious he was new to R I was greeted by a very professional man, Marc Weinstein. After meeting Marc who looked like could have been the owner it was obvious he was new to Russel Mazda. What was so refreshing was that he told me this up front and didn't try to pretend he knew everything. When he couldn't answer some questions I had about the CX-5 he actually took notes and said he would find them out for me, which he did. He even enlisted his manager, Jeff Duckworth, to explain a few things. I really bought because of the honesty and transparency of these two men and I loved the CX-5 Grand Touring AWD. You should go there and see for yourself!!! Oh, I almost forgot the finance person, Dellare, capped the evening by making feel I was being treated fairly. More

I love my Mazda 5 Steve Sherman greeted us at the door and walked us through the car buying process answering all of our questions thoroughly and patiently. He even wat Steve Sherman greeted us at the door and walked us through the car buying process answering all of our questions thoroughly and patiently. He even watched our kids for us so we could take care of our paperwork! He is such a nice guy and got us the best deal possible! We had a great experience and would recommend Russel Mazda and Steve Sherman to anyone interested looking for a great car and a smart, thoughtful and efficient salesman! More

Our Buying Experience My husband had been in a car accident and we were in need of a new car and fairly quick. Not only did Marc Weinstein make the experience easy, there My husband had been in a car accident and we were in need of a new car and fairly quick. Not only did Marc Weinstein make the experience easy, there was no haggeling on the price once we picked the model. He even made sure that we got the color and model Madza that we wanted. I would definitely recommend purchasing a car from this dealership and recommend Marc as the salesman who would make it happen we ease. More

Happy car buyer I bought a used car from Russel Mazda the manager Scott Feinstein and the salesmen Lamar Blaney was really helpful and honest the process went very we I bought a used car from Russel Mazda the manager Scott Feinstein and the salesmen Lamar Blaney was really helpful and honest the process went very well and I was out the door with a very nice car I am surely satisfied and I would recommend every to come see them for your next car More

Great Experience. Buying a car is never an easy experience, but Julian Barnes made it easy, purchased my BMW and I would recommend him everytime, he's personable and di Buying a car is never an easy experience, but Julian Barnes made it easy, purchased my BMW and I would recommend him everytime, he's personable and diligent, if your looking for a great car saleman Julian Barnes at Russel Mazda is your man! More

The best especially with Steve Sherman as the salesperson. I bought the Soul Red CX5 and I love the car. Steve Sherman was friemdly, honest and a no pressure guy! I enjoyed buying a car from him that my good I bought the Soul Red CX5 and I love the car. Steve Sherman was friemdly, honest and a no pressure guy! I enjoyed buying a car from him that my good friend bought a Subaru from him today. Anyone interested in a Mazda or Subaru should definitely visit this dealership. Again I recommend Steve Sherman as the sales person. More

top notch customer service I recieved not but excellent customer service by patrice clark when i went in to purchase my very first car this past february. She showed tremendous I recieved not but excellent customer service by patrice clark when i went in to purchase my very first car this past february. She showed tremendous amount of patience with me because this was a long process. I was very comfortable around her and made the dealership feel like home to me. Throughout the whole process i had faith she was gonna make everything work out for me and it did because on february 21st which so happens to be on my 25th birthday, i drove off the lot with a brand new 2015 Mazda3. It couldnt have happened at a better time and i truely and forever appreciste her for that. I would definitely recommend her to other people i come across thats in the market for a car. I also plan to see her again within the next 2 years when i come back to get a new Mazda6 More

Amazing service!!! When I walked into this dealership the first person I saw was julian barnes. I was automatically drawn to him because of the welcome from his smile. H When I walked into this dealership the first person I saw was julian barnes. I was automatically drawn to him because of the welcome from his smile. He couldn't have been more helpful when buying my cx5. I felt so at home and wasn't pressured at all. He made me feel like I was his only customer. More

Soul Red CX-5 Steve Sherman was excellent and very knowledgeable about the product he was selling. The staff was very friendly and we love our new CX-5. Steve Sherman was excellent and very knowledgeable about the product he was selling. The staff was very friendly and we love our new CX-5. More