Heritage Mazda Catonsville

steve sherman as soon that i walk throu the front door mr.sherman greater me with a big smile and took me directly to the office.he show me around the dealer show r as soon that i walk throu the front door mr.sherman greater me with a big smile and took me directly to the office.he show me around the dealer show room and said to me ask me anything you whant ill be more than happy to assist you any way i can. then he offer me something to drink just before we started on the paper work, he had the miata sparkling clean,fueled and taged plus he help me work the switches on the dash board,wished good luck and have a save drive. More

Exceptional! I am not a first time car buyer but I must say the service I received from Marc W. Was remarkable, I haven't met such a compassionate, patient, hardwo I am not a first time car buyer but I must say the service I received from Marc W. Was remarkable, I haven't met such a compassionate, patient, hardworking and considerate salesman. He even extended service beyond hours of work just to make sure we were satisfied. Thank you Marc! More

Excellent Service Marc Weinstein and the staff at Russell Mazda have been nothing but honest and helpful people during the whole process. I am a first time buyer and I' Marc Weinstein and the staff at Russell Mazda have been nothing but honest and helpful people during the whole process. I am a first time buyer and I'm glad I decided to go with this dealership. I have shopped around multiple dealerships and out of all of them Russell Mazda was the only one that was concerned with finding the right car for me. The one thing that shocked me about this place was, they stuck to their word on get me a better rate. I came in with a pre approved loan so I wouldn't have to deal with the credit checks or the hassle of getting the best rate. They asked if they could get me a better rate or match the rate would I be interested. Normally I would've said no, but because I felt a trust in them I said yes. At the time they were only able to match my rate, so to make things go smoother I went with them. About a week later I received a call from Russell Mazda informing me that they were able to cut the rate to almost half, which lowered my payments. I already signed the paperwork and agreed to the previous deal. They could've just kept things the way they were, but instead they stuck to their word on getting me the best rate possible. I wouldn't go anywhere else, I fully recommend this dealership to anyone looking for an honest staff committed to helping people find the vehicle that is right for them. More

Mazda3 Grand Touring Purchase I originally communicated my desire to purchase a Mazda3 for my daughter through Consumerreports.org. They recommended Russel Mazda and two other dea I originally communicated my desire to purchase a Mazda3 for my daughter through Consumerreports.org. They recommended Russel Mazda and two other dealerships. After an exchange of e-mails Russel Toyota was able to provide the best price. Marc Weinstein was our salesman and he was very patient while my daughter looked at a number of cars, eventually deciding on the Grand Touring. Once the decision was made we very quickly completed the paperwork and were on our way. We were treated very professionally and I believe I received a fair price. More

Car Buying with a Personal Touch My experience at Russel Mazda was outstanding in every way. Marc took considerable time with me and my daughter to help us understand our car choices My experience at Russel Mazda was outstanding in every way. Marc took considerable time with me and my daughter to help us understand our car choices and the buying process. He was able to answer all of our questions and clearly wanted to satisfy our needs, It was a pleasure to work with such a gentleman. Additionally, every person I met in each department was knowledgeable and eager to make sure our experience was a good one. I left feeling confident that I made a great purchase at a very fair price. I look forward to continuing a good service relationship with Russel Mazda. Thank you! More

Excellent experience. I was looking to trade in my car, and Russel Mazda was the first place I checked out. I had planned to look at other places and did not think I would I was looking to trade in my car, and Russel Mazda was the first place I checked out. I had planned to look at other places and did not think I would be trading in that same day, but I had a great experienced and was convinced to do it right then and there. Julian Barnes was very helpful and, as others have said, very patient. Not only is he a great salesman, but he treated us like a real friend. Never had a better experience at a dealership or with a salesman. Jeff was also very nice and helpful. Julian Barnes really has done an excellent job helping us out! More

Excellent Sales Support I mentioned to a friend of mine that my son was looking for a new car. My friend had recently purchased a new car from Russel Mazda thru Steve Sherman I mentioned to a friend of mine that my son was looking for a new car. My friend had recently purchased a new car from Russel Mazda thru Steve Sherman and passed along that I should give Steve a call. My friend was right - Steve made the buying experience as simple as could be. My son had a lot of questions and Steve answered each and everyone. As a result of this experience, my son and I are eager to recommend Steve to our family and friends. More

What a pleasure, honesty!!! I was greeted by a very professional man, Marc Weinstein. After meeting Marc who looked like could have been the owner it was obvious he was new to R I was greeted by a very professional man, Marc Weinstein. After meeting Marc who looked like could have been the owner it was obvious he was new to Russel Mazda. What was so refreshing was that he told me this up front and didn't try to pretend he knew everything. When he couldn't answer some questions I had about the CX-5 he actually took notes and said he would find them out for me, which he did. He even enlisted his manager, Jeff Duckworth, to explain a few things. I really bought because of the honesty and transparency of these two men and I loved the CX-5 Grand Touring AWD. You should go there and see for yourself!!! Oh, I almost forgot the finance person, Dellare, capped the evening by making feel I was being treated fairly. More

I love my Mazda 5 Steve Sherman greeted us at the door and walked us through the car buying process answering all of our questions thoroughly and patiently. He even wat Steve Sherman greeted us at the door and walked us through the car buying process answering all of our questions thoroughly and patiently. He even watched our kids for us so we could take care of our paperwork! He is such a nice guy and got us the best deal possible! We had a great experience and would recommend Russel Mazda and Steve Sherman to anyone interested looking for a great car and a smart, thoughtful and efficient salesman! More

Our Buying Experience My husband had been in a car accident and we were in need of a new car and fairly quick. Not only did Marc Weinstein make the experience easy, there My husband had been in a car accident and we were in need of a new car and fairly quick. Not only did Marc Weinstein make the experience easy, there was no haggeling on the price once we picked the model. He even made sure that we got the color and model Madza that we wanted. I would definitely recommend purchasing a car from this dealership and recommend Marc as the salesman who would make it happen we ease. More