Heritage Mazda Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Happy Girl - 2015 Mazda 3 5 Door Grand Touring Steve Sherman is The Best!! This is the second Mazda I've purchased from Steve at Russel. Steve is my family's go-to guy at Russel. My father even pur Steve Sherman is The Best!! This is the second Mazda I've purchased from Steve at Russel. Steve is my family's go-to guy at Russel. My father even purchased a car recently from Steve. Steve is so easy to work with - so knowledgeable and friendly. If you're in the market for a new car, make sure you see Steve!! Also, I recommend Heather Winegerd in the Mazda service department. I take my 2004 Mazda to Russel for service. She's very thorough and nice to work with. Love my Mazdas!! More
CX-5 buying experience Best car buying experience with Steve Sherman, no pressure and I was about to get exactly the car I wanted without hassle.Knowledgable staff , friendl Best car buying experience with Steve Sherman, no pressure and I was about to get exactly the car I wanted without hassle.Knowledgable staff , friendly and courteous. More
My 20I6 CX-5 purchase yesterday My salesman Steve Sherman was very attentive, helpful & answered everything for me. All of the other people I met at Russel were upbeat & friendly to My salesman Steve Sherman was very attentive, helpful & answered everything for me. All of the other people I met at Russel were upbeat & friendly too. My transaction went smoothly, including the trade-in. I received a follow up call from Steve today, just checking in with me. More
Great service and a wonderful staff! This was one of the best dealerships we have done business with in a long time. We had the pleasure of working with Stephen Sherman who is a very nic This was one of the best dealerships we have done business with in a long time. We had the pleasure of working with Stephen Sherman who is a very nice guy and who knows his stuff! He's very honest, easy to talk too, very professional, and also wants to do the very best for his customers. We had a wonderful experience with all the staff at Russel Mazda, they all went the extra mile to get us exactly what we wanted and make us very happy Mazda owners of a very NICE car!! Thank you everyone! Keep up the great work! Marcy Weatherspoon More
Great service and very responsive I had the pleasure of working with Bettie Jackson and Kevin Steen when I was buying my first car this summer. Having just moved to the Baltimore area, I had the pleasure of working with Bettie Jackson and Kevin Steen when I was buying my first car this summer. Having just moved to the Baltimore area, car shopping without any knowledge of local dealers seemed like a daunting task. However, Bettie made it a great experience. She was kind and responsive, following up quickly when she didn't know the answer to my numerous questions. She was very honest and upfront through every step of the process. I walked away with a great Mazda3 knowing that I could contact Bettie with any problem that would arise. I highly recommend Russel Mazda and Bettie Jackson. More
A Pleasure to work with Marc Weinstein was a pleasure to work with from my first email contact with him up until the day I signed the papers for my New Mazda CX-5. Marc and t Marc Weinstein was a pleasure to work with from my first email contact with him up until the day I signed the papers for my New Mazda CX-5. Marc and the staff at Russel made the car buying experience stress free and everything went very smoothly, I am extremely happy with my new car!!! More
Awesome to work with Had a great experience at Russel Mazda. Dealt with Steve Sherman. He is honest and just a really nice guy; very easy to work with. We got a great de Had a great experience at Russel Mazda. Dealt with Steve Sherman. He is honest and just a really nice guy; very easy to work with. We got a great deal on our Mazda CX5 sport and we love it. More
Excellent Service! Extremely Satisified Julian seemed very honest and trustworthy. He was straight forward. I felt like he was concerned about my needs. I was very comfortable making this p Julian seemed very honest and trustworthy. He was straight forward. I felt like he was concerned about my needs. I was very comfortable making this purchase. I would recommend him as a salesman. More
Very Comforting Experience First time new car buyer. Enjoyed the experience with this dealership. Very helpful and helped me through the process that I was not super comfortable First time new car buyer. Enjoyed the experience with this dealership. Very helpful and helped me through the process that I was not super comfortable with. They explained things throughly and made it a very comfortable experience compared to the other dealerships I have been too. Marc was always there making sure I got a good deal and knew every step of the new car process and made sure I knew all the features on my new car. Check engine light was on due to a sensor and he made sure nothing was wrong and made sure it was taken care of right away. Love the car so all around happy with this new experience. More
Best Deal My overall experience was great. I was looking to buy my first car and Steve was readily available to help. My plans were to get a used car but I walk My overall experience was great. I was looking to buy my first car and Steve was readily available to help. My plans were to get a used car but I walked away with a new car thanks to my Dad and the help of Steve and Tony who were able to get us a great deal we couldn't beat. More