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Heritage Mazda Catonsville

Baltimore, MD

4.4
751 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 751 reviews

September 26, 2015

Outstanding Heather Wigerd is my A++++ service person. She has taken great care of me from little things to regular maintenance. She has a great personality and m More

by Rick and Brian Kneeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Heather Wingerd
Oct 06, 2015 -

Heritage Mazda Catonsville responded

Good afternoon Rick Kneeland. Thank you very much for your heartfelt response. We truly appreciate your business and are delighted to hear that your recent service experience with us was a great one. We are also pleased to hear that you were once again happy with Heather's service - that kind of feedback can go a long way and we will be sure to share your kind comments with her. As always, please do not hesitate to contact us should you need any further services performed. Thank you again Rick Kneeland and we look forward to working with you at your next service visit!

September 24, 2015

Heather Makes Me Happy!! Heather really goes the extra (Mile) One to make her customers happy. I've been taking my Mazda to Russel for service for 12 years and it still runs More

by BALTIMORE BABE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Sep 25, 2015 -

Heritage Mazda Catonsville responded

Hi BALTIMORE BABE. We are glad to hear that you were happy with Heather's service - that kind of feedback can go a long way. Russel Mazda appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Russel Mazda

September 19, 2015

great experience Love Mazda! Steve Sherman is the man! He has sold me two Mazda's and has always been helpful. He doesn't pressure you into buying anything you aren't More

by mjester0814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Jeff Duckworth, David Gruner
Sep 21, 2015 -

Heritage Mazda Catonsville responded

Good morning mjester0814. Russel Mazda is delighted to hear that your car buying experience was a memorable one! We are also pleased that Stephen was able to assist you with your new Mazda. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again mjester0814 for the highly praised review.

September 13, 2015

Great experience at Russel Mazda! I was greeted as soon as I pulled up. My salesman, Steve Sherman was sincere and very friendly. He made the buying process enjoyable and hassle free. More

by sadiepaola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Jeff Duckworth, David Gruner
Sep 15, 2015 -

Heritage Mazda Catonsville responded

Greetings sadiepaola! Russel Mazda would like to sincerely thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Steve and Jeff. Please do not hesitate to contact us should you have any questions about your new Mazda CX-5. We would love to work with you again soon.

September 10, 2015

Best Experience EVER at a car dealership! My experience at Russel Mazda was definitely an exceptional experience. This was the very first time I went to a dealership and didn't feel the desir More

by traymags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Jeff Duckworth, Dan Rosenfeld
Sep 15, 2015 -

Heritage Mazda Catonsville responded

Thank you very much for your heartfelt response traymags. We truly appreciate your business and are delighted to hear that you had a wonderful car buying experience. We will be sure to share your encouraging feedback with Steve and the team! As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! We would love to see you. Thanks again traymags for the highly praised review. Happy driving!

September 08, 2015

Best Labor Day Experience We were greeted as soon as we pulled up. Our salesman, Steve Sherman, was personable, efficient, knowledgeable and had a fantastic sense of humor. Je More

by klills21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Jeff Duckworth
Sep 09, 2015 -

Heritage Mazda Catonsville responded

Good afternoon klills21! Russel Mazda would like to sincerely thank you for your heartfelt response. We strive to provide each and every customer with an exceptional experience and it gives us great pleasure to know that your visit was a superior one. I will be sure to share your encouraging feedback with Steve, Jeff, and the team. Moving forward, please do not hesitate to contact us should you need any future maintenance services performed. We would be happy to lend our support! Thanks so much, Russel Mazda.

September 05, 2015

First Time Car Buyer I bought a 2016 CX-5 from Russel Mazda this week and the Russel Mazda team made the whole experience a breeze. Marc Weinstein was very accommodating a More

by dkhoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (Finance), Jennifer (Service), Marc Weinstein
Sep 21, 2015 -

Heritage Mazda Catonsville responded

Good afternoon dkhoo. Thanks so much for taking the time to write us such wonderful feedback. We work extremely hard to ensure that all of our customers have an exceptional car buying experience and it gives us great pleasure to know that Marc was able to make your visit a superior one. Please feel free to contact us should you have any questions or want a little more insight on your new 2016, Mazda CX-5. Thank you once again dkhoo for your extremely positive review and we hope to see you again soon!

September 02, 2015

Fantastic Service! I'm in the market to buy a Mazda and I called Russell Mazda and spoke with a seasoned sales professional, Steve Sherman, who was able to thoroughly an More

by cookie15
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Oct 09, 2015 -

Heritage Mazda Catonsville responded

Hi cookie15, we appreciate your consideration of Russel Mazda in your search for a new Mazda. We encourage you to stay in touch so we can answer any questions you may have. We hope you keep Russel Mazda in your consideration when looking for your new vehicle. Thank you again cookie15, have a great day.

September 02, 2015

Hooray! I stopped by Russel Mazda the other day. I was greeted by Steve Sherman and it was the most pleasant interaction I have ever had at a car dealership. More

by poolgirl50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Oct 09, 2015 -

Heritage Mazda Catonsville responded

Greetings poolgirl50! Thank you for stopping by Russel Mazda. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Steve and the team. We hope to see you soon! Happy Driving!

September 02, 2015

Totalled my car and needed a new whip I was struggling to find a vehicle. I visited this dealership after totaling my Honda Accord. I fell in love with a 2013 Mazda 3 thanks to Steve Sherm More

by carshopper33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 21, 2015 -

Heritage Mazda Catonsville responded

Thanks carshopper33 for your earnest response. We are delighted to hear that Steve Sherman was able to assist in selecting the perfect vehicle for you and we will certainly share your encouraging feedback with him. Please do not hesitate to contact us should you have any questions or want a little more insight on your new Mazda3. Thanks again carshopper33 and have a wonderful day!

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