Heritage Mazda Catonsville

First time leasing This is my first time leasing a car. Russell's came recommended. Steve Sherman accessed my situation, listened to what I needed and came up with an am This is my first time leasing a car. Russell's came recommended. Steve Sherman accessed my situation, listened to what I needed and came up with an amazing offer. He worked hard with his Manager, Jeff Duchworth to bring to the table a workable plan for me. I am extremely grateful with this agreement and feel confident moving forward with my future plans. I am thankful to have been able to work with such competent and understanding people!!! More

Service. Was looking for a new car after I had a total loss, thanks to Richie I found one ! One of the best sales person I've ever dealt with ! Richie made me Was looking for a new car after I had a total loss, thanks to Richie I found one ! One of the best sales person I've ever dealt with ! Richie made me feel at home, he wasn't pushy at all like most sales people are. He got to know me before purchasing my Mazda. If You're looking for a car, new or old, I would recommend Richie. Great guy. Thanks Richie and everyone else at Russell! More

Easy and thoruogh We have been searching a 7 passenger SUV. Went to a lot of places and decided upon the Mazda CX-9. Went to Russel Mazda (gave us the best price quot We have been searching a 7 passenger SUV. Went to a lot of places and decided upon the Mazda CX-9. Went to Russel Mazda (gave us the best price quote) and were greeted warmly by Marc Weinstein. He was so easy to work with. He had toys and crayons to keep our kids occupied It made our buying experience a good one. Their finance person was Tony Kim. This guy is funny but thorough. It was really busy on Saturday and we had to wait but Tony had everything prepared and we were done in 10 minutes. Was worth the wait. More

I was very happy with my experience I was very pleased with my experience with Richie. He was pleasant and not pushy at all. I requested the "on the road" price and was thrilled when he I was very pleased with my experience with Richie. He was pleasant and not pushy at all. I requested the "on the road" price and was thrilled when he offered it immediately. I purchased my car that night and have found Richie and this dealership to be honest and helpful. I received a fair price and excellent service. Can't ask for better than that. More

Couldn't have asked for better service Had the best experience from Marc. He was very reasonable and knew what he was talking about. If he didn't know he would find out. Had the best experience from Marc. He was very reasonable and knew what he was talking about. If he didn't know he would find out. More

No pressure, Easy buy I went to Russel Mazda over a month ago to try to trade my lease for a mazda lease. We couldn't work out a deal, but after experiencing 6 other dealer I went to Russel Mazda over a month ago to try to trade my lease for a mazda lease. We couldn't work out a deal, but after experiencing 6 other dealerships, I had the easiest time at Russel. They never pressured me to buy and assured me that they were giving me the best deal possible, they even walked me step by step in the leasing process to show me why I was paying what I was. 10 out of 10 I would recommend them for anyone looking to not feel inferior in the buying process. More

Did I Have AcGreat Exsperience Or What????? Day before yesterday I was on my cell reading my Mai and I came across an offer for anyone can get financed auto letters.. I laughed and started to pu Day before yesterday I was on my cell reading my Mai and I came across an offer for anyone can get financed auto letters.. I laughed and started to put it in the trash but stopped and finished reading it. The deal itself sounded amazing but it was for a 2015 not a used car. So I said ok take a leap of faith fill out the application, which I did. I got busy forgot about it but later in the day received a call from a live person asking if I wanted to make an appointment that she had gotten an approval for me to buy an automobile. So I made an appointment, kept it and the adventure began... It was the most exciting, happy, fun, frustrating at time experience I've ever had all 7?hours of it. But the time went fast, the salesman Steve Sherman, the nices human being we had ever met helped and assured us every step of the way... If you have never had bad credit for one reason or another you couldn't possibly know what we felt Wednesday. The kindness, the genuine care that was shown to us was over whelming. Today, Friday, the 6 th of November I drove my brand new Mazda 3 sport home... WOW... WHATA FEELING.... I want to thank with all my heart the people at Russel Mazda, my wonderful salesman, SteveSherman, my finance man , Bob Grunen.... Wow what a TEAM.. GOD BLESS AND THANK YOU ALWAYS.... Sincerely Edith E Connelly Deborah L Shindle. New Owner Mazda 3 Sport..... Thanks To You..... More

Car Shopping Made Easy at Russel Mazda We already new that we wanted to replace our 2010 Hyndai Elantra Touring with Mazda 5, because it had a fold down 3 rd row of seats, and had gotten ex We already new that we wanted to replace our 2010 Hyndai Elantra Touring with Mazda 5, because it had a fold down 3 rd row of seats, and had gotten excellent reviews. We just didn't know if we wanted an older used Mazda, or a new one. Jeff Ricketts was the salesman that greeted us when we walked in. He was extremely helpful, and let us make our decision with no pressure. We bought the brand new 2015 Maza 5 Touring which we had taken for test ride. Our negotiations went smoothly and we were happy with the price and service. More

Awesome Car Buying Experience I normally HATE buying a car. That all changed when I walked in to Russell Mazda and was greeted by Stephen Sherman. He made the whole experience so r I normally HATE buying a car. That all changed when I walked in to Russell Mazda and was greeted by Stephen Sherman. He made the whole experience so relaxed and easy that I know I will always go back and buy from him. He knew his facts about the model I was interested in (CX-3) even though it was a brand new model. He was so organized and efficient. I also worked a little with Jeff and CJ who were also friendly and helpful. The whole environment over at Russell is so nice and down to earth. I went in to look and walked out a fan (with a new car). More