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Heritage Mazda Catonsville

Baltimore, MD

4.4
751 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 751 reviews

March 02, 2016

New Mazda 6 Julian Barnes & Dave Gruner are the best. They made my purchase quick, enjoyable, and as painless as possible. I really like my new Mazda 6! More

by mjberman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes, David Gruner
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Russel Mazda appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new Mazda 6 for a checkup! Thank you again for the highly praised feedback.

March 02, 2016

Julian Barnes Rocks! I purchased a Mazda CX5 from Julian in December. We are very happy with our SUV and how attentive my salesman was throughout the entire process. He st More

by Kisha BCrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Good afternoon Kisha! Russel Mazda would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Kisha, and be sure to visit us soon!

March 02, 2016

A great Experience Mr. Barnes was a friendly and helped educate and show me different car options and did so in a very professional manner a define referral to my friend More

by Ali95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Ali, thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

February 22, 2016

Return Customer I purchased a new CX-5 from Russel today. We came in to Steve Sherman who we had previously bought a Subaru from 10 years ago. Steve is great to wor More

by ReturnCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

February 21, 2016

Overall great experience purchasing a new vehicle I purchased a used CX-5 from Russell - Steve Sherman was the sales rep who walked me through the process. Steve was incredibly helpful and kind, and a More

by CX5OwnerBmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Thank you for your heartfelt response! We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stephen Sherman lead you to your new CX-5, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Mazda. Thank you again and have a great day!

February 14, 2016

Excellent service and outstanding customer care I bought my very first car yesterday and I couldn't have asked for a better experience. Within a few moments of entering the building I was greeted by More

by Jayoungren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Russel Mazda works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

January 31, 2016

Honest, straight forward, outstanding customer service Bought my Mazda from Steve Sherman 1.5 years ago. He was very open and honest. I felt valued as a customer, and felt cared of, as opposed to taken adv More

by GeraB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Greetings Gera! Thank you for stopping by Russel Mazda. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

January 30, 2016

excellent service I was recommended to Steve Sherman by a coworker! I am in the market for a new Subaru. I stopped in and he was very informative and I will definitely More

by colbycheese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Good afternoon! Russel Mazda would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

January 30, 2016

Great dealership Steve Sherman is great to deal with. The car buying process was smooth and relatively quick. This is our 2nd car with Russel Mazda and Steve. Looking More

by Smarrow
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Smarrow, thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

January 30, 2016

Great car, great experience This is the second car that I bought from Steve Sherman at Russel Mazda. He is very personable and easy to deal with. I love my new car, but when it i More

by Nick M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Mar 08, 2016 -

Heritage Mazda Catonsville responded

Thank you Nick for taking the time to review us! Russel Mazda strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

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