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Heritage Mazda Catonsville

Baltimore, MD

4.4
751 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 751 reviews

May 02, 2016

Nick Barnes extremely helpful Nick Barnes was extremely helpful and made buying my car stress free! I would DEFINATELY recommend him to friends and family. He is very knowledgeable More

by Candace1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
April 29, 2016

Excellent service The dealership has been great and very efficient with my trade in. Julian was extremely speedy as well as helpful. Will definitely see him again for a More

by Rstanley201
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
May 02, 2016 -

Heritage Mazda Catonsville responded

Thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 28, 2016

Seeking Information I spoke with Steve Sherman on my recent quick visit to Russel Mazda seeking information on various Mazda models. He answered all my questions professi More

by Tara Gilmore
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Apr 29, 2016 -

Heritage Mazda Catonsville responded

Tara, thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 26, 2016

Easy to choose local with Russel Mazda Bought a Mazda3 from Steve Sherman (with assists from Anthony and Gora), who came recommended by a friend. Everyone was reasonable throughout the nego More

by lw1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, David Gruner
Apr 27, 2016 -

Heritage Mazda Catonsville responded

Thanks so much for your positive feedback! We were glad to assist you in your new purchasing experience. I hope you enjoy your new Mazda3! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

April 17, 2016

Good buying experience Nick Barnes was very knowledgeable and personable. He was very helpful providing information about the Mazda3 and about my trade-in. Nick is very easy More

by RunnerDude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
Apr 18, 2016 -

Heritage Mazda Catonsville responded

Thank you for your heartfelt response RunnerDude. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Nick Barnes lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Mazda. Thank you again and have a great day!

April 16, 2016

Love it Loved the dealership, my salesman- Julian, and my beautiful new Mazda 3! Julian was patient, friendly, and very helpful. He made me feel comfortab More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
Apr 18, 2016 -

Heritage Mazda Catonsville responded

Good morning Joan. Russel Mazda is delighted to hear that your car buying experience was a memorable one! We are also pleased that Julian Barnes was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Joan for the highly praised review.

April 12, 2016

Pain-Free Car Buying Experoence! Nick was very upfront and honest the whole time & helped put my purchase in perspective. Very down to earth & hassle free experience, I will be going More

by Jason Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnez
Apr 22, 2016 -

Heritage Mazda Catonsville responded

Hello Jason, Russel Mazda would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Nick Barnez and the team! Thank you again for your review.

April 07, 2016

Friendly atmosphere I went into the dealership to gather information about a Mazda CX-5 because I was looking to turn my in. I was amazed at the information and patience More

by Littlel573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
Apr 12, 2016 -

Heritage Mazda Catonsville responded

Russel Mazda appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Mazda for a checkup! Thank you again for the highly praised feedback.

April 07, 2016

Upgrading my CX-5 I traded my 2014 CX-5 touring for a 2016 CX-5 grand touring. Nick Barnes provided good information about the vehicle and created a low pressure envir More

by Zachums37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
Apr 12, 2016 -

Heritage Mazda Catonsville responded

Good afternoon! Russel Mazda would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

April 03, 2016

Love Russel Mazda This is the second time working with Steve Sherman at Russel Mazda! I loved my Mazda 3 but wanted to trade it for an SUV. Steve helped me find the per More

by candik15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Apr 05, 2016 -

Heritage Mazda Catonsville responded

Hello, Russel Mazda would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve and the team! Thank you again for your review.

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