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Heritage Mazda Catonsville

Baltimore, MD

4.4
751 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 751 reviews

May 30, 2016

Great buying experience Steve our salesman was awesome. Knew everything about the cars we test drove and didn't pressure us at all for buying. Definetly would recommend thi More

by Thisbe14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Jul 05, 2016 -

Heritage Mazda Catonsville responded

Russel Mazda would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve and the team! Thank you again for your review.

May 26, 2016

Best Car Buying Experience Ever~ Richie Ramkelawan (in the Russel VW building) took the time to take care of my customer service experience as I purchased my new Mazda CX-9. I get the More

by parkave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
May 27, 2016 -

Heritage Mazda Catonsville responded

Good morning, Russel Mazda is delighted to hear that your car buying experience was a memorable one! We are also pleased that Richie was able to assist you with your Mazda CX-9 purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

May 23, 2016

Easy purchase I just bought my first new car in 9 years, and Steve Sherman and Russel Mazda made it an easy and reasonably pleasurable experience. I say reasonably More

by LarryB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
May 24, 2016 -

Heritage Mazda Catonsville responded

Thank you for your encouraging review, Larry. Russel Mazda is delighted to hear that your car buying experience was a memorable one! We are also pleased that Steve was able to assist you with your CX-3 purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Larry for the highly praised review.

May 15, 2016

Mazda 6 purchase When shopping for my new car, I received a number quotes from various dealerships. All were very competitive, but in the end I went with Russel Mazda. More

by maysr555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Barnes
May 16, 2016 -

Heritage Mazda Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Nick and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

May 13, 2016

2016 CX-5 Purchase I inquired about a CX-5 online through cars.com, and Gora from Russel contacted me immediately and set up and appointment. When I arrived he had every More

by tatervt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gora Seck
May 16, 2016 -

Heritage Mazda Catonsville responded

Good afternoon. Russel Mazda is delighted to hear that your car buying experience was a memorable one! We are also pleased that Gora was able to assist you with your CX-5 purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

May 12, 2016

CX-5 purchase Steve Sherman was very knowledgable, professional and friendly. Being a first time car buyer, he made the experience easy and understandable for me wi More

by Florida gal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Gantz, Steve Sherman, Scott Feinstein
May 12, 2016 -

Heritage Mazda Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Steve and the team! If you should have any further questions or want a little more insight on your CX-5, please don't hesitate to contact us! We would love to work with you again soon.

May 07, 2016

Cx5 purchase Herb did a great job. He picked out the perfect vehicle for me. I have never leased a vehicle so quickly. The whole process took less than 2 hours fr More

by Nancekl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Thomas
May 09, 2016 -

Heritage Mazda Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Herb and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

May 06, 2016

Excellent experience at Russel Mazda This was one of my best car buying experience! From the sales manager David Grunner to the sales rep Lola and For Nick (sales rep) who took the time t More

by Alohaaloha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lola and Nick, Scott Feinstein, David Gruner
May 06, 2016 -

Heritage Mazda Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with David, Lola, Nick, and the team! If you should have any further questions or want a little more insight on your Mazda3, please don't hesitate to contact us! We would love to work with you again soon.

May 03, 2016

Customer for life I visited several dealerships in the area looking for a new car. All where concerned about selling me the latest and the greatest not what fit my need More

by Onkey724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James
May 04, 2016 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review us! Russel Mazda strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback.

May 02, 2016

Would go back for more. My first time buying a mazda. The salesperson was great. Would recommend this dealership to friends and family. The price I paid for my new car wa More

by mazda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
May 03, 2016 -

Heritage Mazda Catonsville responded

Thank you for your complimentary feedback of Russel Mazda. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

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