Heritage Mazda Catonsville

Super fast and easy Went to dealership to find a new car that would fit my needs and budget. One of the dealers, Steve Sherman, hooked me up with a new Mazda CX-3. The ca Went to dealership to find a new car that would fit my needs and budget. One of the dealers, Steve Sherman, hooked me up with a new Mazda CX-3. The car is perfect for what I need and the dealership couldn't have made the process any simpler. i would recommend anyone to this delershio they have a wide range of selection and want to find the best fit for your needs. More

Amazing experience I had a fantastic experience recently with Steve Sherman! He got me in the exact car I wanted since day one. Sending a ton of people your way, Steve! I had a fantastic experience recently with Steve Sherman! He got me in the exact car I wanted since day one. Sending a ton of people your way, Steve! More

Great sales team Steve and Anthony were everything I look for in sales people, polite, friendly and concerned with giving me the best deal possible. Best car buying e Steve and Anthony were everything I look for in sales people, polite, friendly and concerned with giving me the best deal possible. Best car buying experience I've ever had! Thanks guys, JE More

Great experience Due to an odd coming together of circumstances we ended up purchasing two cars in two weeks. The week I got my Mazda 6, my husband's car was hit and Due to an odd coming together of circumstances we ended up purchasing two cars in two weeks. The week I got my Mazda 6, my husband's car was hit and totaled necessitating a second purchase. After the great service given by William Hoyt purchasing my car, I felt compelled to use him to purchase my husband's CX-5. As the first time, Willam was knowledgeable, honest, helpful, and worked hard to ensure we were satisfied and comfortable with our choice without making us feel pressured at any time. I would highly recommend him to others considering a Mazda. More

First Time Buyer - Thanks!! I had a great experience dealing with Mazda and Mr. Sherman. I came in looking for my first car and met Mr. Sherman. He was very helpful and found u I had a great experience dealing with Mazda and Mr. Sherman. I came in looking for my first car and met Mr. Sherman. He was very helpful and found us the car we were looking for. He answered all of our questions and fixed anything we needed with the car. All the while telling us countless meaningful or funny stories that made the time fly by. While waiting we were given complimentary pizza and water bottles that helped the time even more. I could tell Mr. Sherman was known to be the main man at the Dealership because other employees would even ask for his help. Mr. Sherman made the process very easy and comfortable. He said I could always contact him if there was a problem I would definitely ask for him if you are looking for a car!! More

Angels from Heaven I walked into Russel Mazda on a Saturday morning, I needed a car. I was introduced to Mr. Herb Thomas. We reviewed my options and test drove a couple I walked into Russel Mazda on a Saturday morning, I needed a car. I was introduced to Mr. Herb Thomas. We reviewed my options and test drove a couple of cars. I left to do my evaluation of 4 other dealerships. My goals were: to feel comfortable with the people that I was going to with; to see if they listened to what I said to them in terms of cost and financing; was it located in a convenient place to my home; and were they proactive in maintenance of my new investment. After my other 4 evaluations of dealerships failed terribly. I drove back to the RUSSEL MAZDA DEALERSHIP and we made the deal. There were several people who made this experience pretty much stress free. Herb, Dave, Daniel, Danny and I think Louie(who works in the service area and drove with me to get my cars first full tank of gas and he showed me how to work all of dashboard buttons), and best of all May who started the dialogue with me online. Thanks so very much for JOBS WELL DONE! More

Makes you feel right at home when buying a car Russell mazda dealership has outstanding customer service. . We had no idea we would drive away in a car and feel so good about the car sale. Russell mazda dealership has outstanding customer service. . We had no idea we would drive away in a car and feel so good about the car sale. More

Love our new car! We had a pleasant experience when purchasing our vehicle. Stephen Sherman was great from beginning to end. He was friendly and helpful and very knowle We had a pleasant experience when purchasing our vehicle. Stephen Sherman was great from beginning to end. He was friendly and helpful and very knowledgeable. More

First Time Buyer - Excellent Experience! I had never bought a car before, so this was a brand new experience for me walking in the door. I came in Aug of '14 and bought a '13 Mazda 3. My expe I had never bought a car before, so this was a brand new experience for me walking in the door. I came in Aug of '14 and bought a '13 Mazda 3. My experience with this dealership was excellent. They made me feel very comfortable and made the entire process extremely easy! I always thought buying a car was going to be a terrible challenge but the team at Russel Mazda in Baltimore really took care of me and made it a great experience. I would highly recommend going here to buy a car. More