Heritage Mazda Catonsville

Excellent Service by Heather Left home to take our daughter back to Raleigh, NC.... half an hour later my Mazda CX5 felt strange.....lights were flashing and codes on the dashboar Left home to take our daughter back to Raleigh, NC.... half an hour later my Mazda CX5 felt strange.....lights were flashing and codes on the dashboard.... then I was losing power. I was able to get off the highway and park at a gas station. My car has only 32,000 miles and I just had it serviced 2 weeks ago. I called the Mazda dealership and spoke with Heather and explained my situation. She was very professional and calming. Of course I had to get the car towed to the dealership.Heather gave me her cell phone# in case she was away from her desk so I could tell her my ETA. Amazingly AAA came in 25 minutes and got it to Heritage Mazda in Catonsville. I met with Heather quickly and they check out my vehicle and diagnosed the problem quickly. They changed out a coil and spark plug and I was back on the road to Raleigh. I have dealt with most of the service people there for maintenance appointments, however Heather was stellar. I will ask for her each time I come back. More

Highly recommend Heather Wingerd for your Mazda service I've worked with Heather several times when I've brought my Mazda CX-9 in for service. She is really easy to work with and very professional. I high I've worked with Heather several times when I've brought my Mazda CX-9 in for service. She is really easy to work with and very professional. I highly recommend her for any service needs you might have for your Mazda vehicle. More

Honest people, good service We have purchased two Mazda vehicles from Heritage Mazda Catonsville (2004 Mazda 3 and 2012 Mazda 5) and we use Heritage for all the service on both v We have purchased two Mazda vehicles from Heritage Mazda Catonsville (2004 Mazda 3 and 2012 Mazda 5) and we use Heritage for all the service on both vehicles. Sales and service employees at Heritage have always been pleasant to deal with and I have never felt pressured by them. We have never had a problem with any of the service we have received over the years. Heather keeps things running smoothly in the service department. She is very customer focused and honest. I would recommend their service department to anyone with a Mazda looking for high quality service at a reasonable price. More

Enjoyable Experience Steve was a pleasure to work with. His informative and friendly personality helped me in the car search process. Definitely recommending this dealersh Steve was a pleasure to work with. His informative and friendly personality helped me in the car search process. Definitely recommending this dealership to future car purchasers. More

Excellent experience! Julian, Anthony, and Erik were consummate professionals - friendly, courteous. There was no game playing. I got an excellent deal I would highly recom Julian, Anthony, and Erik were consummate professionals - friendly, courteous. There was no game playing. I got an excellent deal I would highly recommend them. Excellent dealership! More

Happy customer I'm happy with the vehicle I bought here. Both times I have gotten an oil change there since the service has been with a smile I'm happy with the vehicle I bought here. Both times I have gotten an oil change there since the service has been with a smile More

Excellent Service Steve Sherman was great. He went above and beyond to ensure the purchasing experience was pleasurable. Steve, on his day off, went to an off-site loca Steve Sherman was great. He went above and beyond to ensure the purchasing experience was pleasurable. Steve, on his day off, went to an off-site location to look at a vehicle for us and delivered it himself to the Catonsville location. Highly recommend he and the Heritage team. More

Fantastic Place to Buy a Car I rated Heritage Mazda in Catonsville 5 stars because of the outstanding customer service I received today. All of the staff were friendly, knowledge I rated Heritage Mazda in Catonsville 5 stars because of the outstanding customer service I received today. All of the staff were friendly, knowledgeable, and interested in meeting my needs. Particularly, the sales rep Steve Sherman did an extraordinary job of describing the features of the car I was interested in, and he made me feel very comfortable that I was getting an excellent deal on the car. I highly recommend Heritage Mazda in Catonsville, and ask for Steve to help you. You will be extremely happy with the service. More

Great personal service William and all of the sales team who we met and dealt with were extremely helpful, courteous, and took care of all of the small issues along the way. William and all of the sales team who we met and dealt with were extremely helpful, courteous, and took care of all of the small issues along the way. It was a great experience. More

Buying a car was a breeze! Great experience purchasing a certified preowned Mazda. Sales rep Steve Sherman was extremely helpful and knowledgeable. He made himself available to Great experience purchasing a certified preowned Mazda. Sales rep Steve Sherman was extremely helpful and knowledgeable. He made himself available to accommodate out schedule and helped us through the process very efficiently. We are very happy with our purchase. More