Heritage Mazda Catonsville

Great customer service I was having some trouble with my Mazda and was looking for help, then Phil came along and was able to help with my car. Phil was great at customer se I was having some trouble with my Mazda and was looking for help, then Phil came along and was able to help with my car. Phil was great at customer service and diagnosing my problem More

Van needed a tune up? Im not much a "car guy" but when Old Eddie (thats what my 27 year old kid call the van) started making a loud clunk noise whenever I turned right afte Im not much a "car guy" but when Old Eddie (thats what my 27 year old kid call the van) started making a loud clunk noise whenever I turned right after my kid borrowed it for one of her rock n roll shows, needed some work, I did some internet searches and came up with Heritage Mazda. It was on the way to work, and since my wife left me 8 years ago for my manager at the Safeway, I didnt really have a ride. So I had to drop it off on my way to work. I work the night shift, because I cant stand to look at that jerk Dennis anymore, so I dropped it off at night and they felt great, and safe knowing Old Eddie would be in their safe parking lot over night! The next day, while I am organizing my picture of mailboxes from around Baltimore, I got a call from Phillip. He told me it was the authority arm, and I had damaged some of the bushes would need to be replaced. Now I dont know a lot about cars, but Phillip sounded like he knew what was going on and if he thought thats what would keep Old Eddie running, then by golly lets do it. Everything was done by the next day, and since my hours had been cut (thanks Dennis), I had my daughters new line in boyfriend drive me up there to pick it up, hey at least this guys got a scooter! The mechanic did a great job and now Old Eddie handles just fine. My daughter and her "friend" are using to get their "gear" for their band "The Shirley Chrisholms" to a show at an art space on North Avenue this weekend! Go see em! More

great service!! I took my Miata to have a regular tune up. Went in for plugs, oil change and so on and so forth. But the techs found a few things wrong such as i had I took my Miata to have a regular tune up. Went in for plugs, oil change and so on and so forth. But the techs found a few things wrong such as i had a bad wheel bearing. Phil my adviser really took the time to sit down and make me comfortable with the repair and explain in great detail why it was important. I have taken my car other dealers and did not get the same kind of service i did here. More

Philp Rocks! My Miata started making noise on the beltway. Philip got me right in and had his technician look it over. They got me taken care of in a jif and it wa My Miata started making noise on the beltway. Philip got me right in and had his technician look it over. They got me taken care of in a jif and it wasn't too costly. Thanks Phil, you're the best. More

Great Service I brought my Mazda 3 in for the scheduled 50K service. I had just been going to Jiffy Lube for regular oil changes. Turns out my car needed some repai I brought my Mazda 3 in for the scheduled 50K service. I had just been going to Jiffy Lube for regular oil changes. Turns out my car needed some repairs. Philip, the service advisor, helped me prioritize what needed to be done right away and what things I could kick down the road for my next service. I'll be bringing my Zoom-Zoom in for Philip and his team to look over in the future. More

Great buy My fiancé had a great experience buying her CX-5. I'm jealous she doesn't have to pay for service for the next 75,000 miles with her maintenance pack My fiancé had a great experience buying her CX-5. I'm jealous she doesn't have to pay for service for the next 75,000 miles with her maintenance package. More

Awesome First time car buy!! I had a wonderful experince with this new car journey. The customer service was beyond great, and I never felt like a dollar sign. Steve Sherman was a I had a wonderful experince with this new car journey. The customer service was beyond great, and I never felt like a dollar sign. Steve Sherman was a great help, and very infomative. More

Helpful staff The dealership staff was very helpful in looking over all the available cars and describing their features. Steve Sherman has much experience and expl The dealership staff was very helpful in looking over all the available cars and describing their features. Steve Sherman has much experience and explained all the details very well. Terrific. More