Heritage Mazda Catonsville

Awesome team As always, heritage Mazda of Catonsville cane through again for me. For the past 3 years, I been trying to get into a Mazda 6 but to no avail due to c As always, heritage Mazda of Catonsville cane through again for me. For the past 3 years, I been trying to get into a Mazda 6 but to no avail due to credit issues or banks just not wanting to give me a loan for one. But Randy and Tom Heise finally made it happen for me and with $0 down at that. Can't ask for anything better than that. I owe it all to them. They will continue to be the only dealership I deal with. More

Wonderful Experience Worked with Steve for our car buying adventure and couldn't be more happy with the results! We love our Mazda CX-5 and really enjoyed the buying proce Worked with Steve for our car buying adventure and couldn't be more happy with the results! We love our Mazda CX-5 and really enjoyed the buying process. Steve was great to work with and made the process really easy and enjoyable. More

Excellent Experience I just purchased a car from Heritage Mazda and it was an easy, hassle-free experience. Steve Sherman was great and I would recommend them to anyone l I just purchased a car from Heritage Mazda and it was an easy, hassle-free experience. Steve Sherman was great and I would recommend them to anyone looking to buy a car. More

Great deal on a used car:)) We just bought our second car in 2 years from Steve Sherman at Heritage Mazda Catonsville. Steve is outstanding -- he listened to what we wanted and We just bought our second car in 2 years from Steve Sherman at Heritage Mazda Catonsville. Steve is outstanding -- he listened to what we wanted and worked out a fair deal. We will be back for a third car... More

Fantastic Service I heard a noise coming from my car, but when my husband got in to listen it didn"t happen. Over time the noise got louder and louder and even my husba I heard a noise coming from my car, but when my husband got in to listen it didn"t happen. Over time the noise got louder and louder and even my husband could hear it. I made an appointment with Philip and told him about this noise and that it sounded almost like a squeal. He explained that the noise was caused by the "squealer" hitting the rotor. He used an analogy of a 10 speed bike wheel to explain how my breaks worked. I often feel men in the automotive world talk down to me because I'm a woman. Philip didn't do that at all and made sure I was comfortable with the repair. He even let me walk back to see my old brake shoes and showed me what the new ones looked like. Thanks Philip! I"ll be back for sure!" More

Super Service After speaking with Philip regarding an oil leak he addressed my concerns immediately. My first thoughts were that I blew an engine oil seal. While wa After speaking with Philip regarding an oil leak he addressed my concerns immediately. My first thoughts were that I blew an engine oil seal. While waiting for the technician to analyze my concerns, Philip made me a cup of his famous hot chocolate with marshmallow! Just what I needed on a chilly morning! After the technician analyzed the oil leak he informed me that the 710 Cap was not installed. The cap was not installed after I had the oil changed from a local Lube Center the previous week. I appreciate the honest professional staff and the timely service! More

Great experience with Steve S. I have been going to the Heritage Mazda for service with great customer car for the last two years. I recently worked with Steve Sherman to purchase I have been going to the Heritage Mazda for service with great customer car for the last two years. I recently worked with Steve Sherman to purchase my new Mazda CX9. Steve was easy to work with and very knowledgeable. I recommend working with Steve if you are in the market for a Mazda. More

Bad battery I was having a hard time trying to determine whether I had a bad battery or a failing alternator. I was able to jump start my Mazda Tribute, but it wo I was having a hard time trying to determine whether I had a bad battery or a failing alternator. I was able to jump start my Mazda Tribute, but it wouldn't restart after I shut it off. So my confusion was whether the battery could not hold a charge, or the alternator was not able to maintain the charge. So I took it to Heritage Mazda where I met Phil. He hooked it up to his test equipment and showed me that the alternator was putting out enough voltage to charge the battery, but the battery had a bad cell and could not hold the charge. This turned out to be a huge savings for me because the alternator is difficult to install on the 2001 Tribute. Phil got me a new battery and saved me time and money by not buying the alternator. I will return to Heritage if I ever have another problem. More

Thank You "I drive a 2015 MX-5 Roadster. I had to keep putting air into the right rear tire, like once every 5 or 6 days. I took the car in and Philip was my se "I drive a 2015 MX-5 Roadster. I had to keep putting air into the right rear tire, like once every 5 or 6 days. I took the car in and Philip was my service advisor. He told me that I must have hit a pothole or something because the inside portion of my rim was bent beyond repair. I told him I purchased road hazard protection when I bought the car. Phil called the insurance company and got BOTH the tire and the $600 alloy wheel replaced. All I had to do was come in and pick up my car. Phil took care of me and my car. Zoom-Zoom" More

Phil helped us out big time with our brakes! I went in with my 2010 Mazda 3 thinking I just needed rotors and pads and Phil immediately pointed out that I needed new brake lines since almost all I went in with my 2010 Mazda 3 thinking I just needed rotors and pads and Phil immediately pointed out that I needed new brake lines since almost all were rotted out. They were replaced just before a planned road trip with my wife. Phil saved me from doubling my shop visits and we were able to drive our road trip in peace. Quick turnaround and explained everything to us, making sure we knew what we were getting. More