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Heritage Mazda Catonsville
Baltimore, MD
748 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 748 reviews
July 24, 2017
excellent service Steve Sherman did an excellent job and really helped out during the sales process. No pressure at all from Steve and walked us right through the enti Steve Sherman did an excellent job and really helped out during the sales process. No pressure at all from Steve and walked us right through the entire process. Will but again from Steve and recommend to friends. More
by Bates 176
Employees Worked With
Steve Sherman
July 20, 2017
Stopped in to service my 2016 CX-5, and bought ANOTHER one! We are very happy with our 2016 CX-5, which has lived up to ALL its outstanding reviews. While visiting Heritage Mazda Catonsville for a basic 30K mi We are very happy with our 2016 CX-5, which has lived up to ALL its outstanding reviews. While visiting Heritage Mazda Catonsville for a basic 30K mile checkup, we were equally impressed with the Heritage Service Department. I was introduced to Salesman Steve Sherman, and bought a SECOND CX-5. Highly recommend Heritage for service and sales and Steve! More
by suzanddave
Employees Worked With
Steve Sherman
July 16, 2017
Repeat customers, again We have just now bought our third car from this dealership. Thank you, Steve Sherman! Steve has gone above and beyond and has been incredibly attentiv We have just now bought our third car from this dealership. Thank you, Steve Sherman! Steve has gone above and beyond and has been incredibly attentive to our needs and wants. He has made sure that we are satisfied throughout. His straight-forward honest approach is refreshing, We recommend Steve and his colleagues highly! More
by robcrk
Employees Worked With
Steve Sherman
July 12, 2017
Excellent experience in purchasing 2017 Mazda6 I recently purchased 2017 Mazda6 and had a wonderful experience visiting Heritage mazda Catonsville Dealership. Friendly staff, great interaction and I recently purchased 2017 Mazda6 and had a wonderful experience visiting Heritage mazda Catonsville Dealership. Friendly staff, great interaction and sales team well informed with car specifications. Special mention for Steve Sherman as he spend lot of time going through car details, test drives etc and a great person to interact :). . More
by jatinparikh
Employees Worked With
Steve Sherman
June 30, 2017
Great Service from Steve Sherman at Heritage Mazda Over a year ago I visited Heritage Mazda Catonsville and met with salesperson Steve Sherman. Steve was kind enough to spend time with me and allow Over a year ago I visited Heritage Mazda Catonsville and met with salesperson Steve Sherman. Steve was kind enough to spend time with me and allow me test drive the Mazda Miata. I was impressed with the service and concern Steve showed me but, I was unable to purchase the vehicle at that time. A year later I called Steve to revisit my desire to purchase the Miata. Steve continued to work with me and along with the Heritage Mazda Team we were able to fashion a deal that would allow me to purchase the Miata MX5 I desired. Now, as a "retired old-guy" I am enjoying the fun and performance of my Miata. Many thanks to Steve Sherman and the Heritage Mazda Team in helping me realized my dream. John Scarlis Columbia, MD More
by miata,john
Employees Worked With
Steve Sherman
June 30, 2017
Excellent experience I had a great shopping experience here with Steve Sherman. I will recommend this place to anyone looking for a car. The staff was very professional a I had a great shopping experience here with Steve Sherman. I will recommend this place to anyone looking for a car. The staff was very professional and helpful More
by Wehrgasm
Employees Worked With
Steve Sherman
June 24, 2017
Steve Sherman, a gem of a sales person. My whole family has had a wonderful experience with Steve Sherman! Steve is honest, hard working, and so personable. He made my first car buying exper My whole family has had a wonderful experience with Steve Sherman! Steve is honest, hard working, and so personable. He made my first car buying experience a pleasant one and treated me with respect. I am loving my new car and feel confident that Steve and his team set me up with a fun and dependable car for my long commute. I look forward to recommending his service to my friends and coworkers. Thanks to the rest of the team as well. More
by RMZimms
Employees Worked With
Steve Sherman
June 23, 2017
New Car Shopping "Excellent!!!" My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional "Excellent!!!" My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional, patient, kind and courteous. I would highly recommend to family and friends. Steve Sherman was very informative and personable. Excellent customer service - he really listens to what his customer wants and goes above and beyond to help his customers in any way possible. More
by Diane L Klein
Employees Worked With
Steve Sherman
June 20, 2017
Excellent!!! My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional, patient, kind and My experience was wonderful at the Heritage Subaru Catonsville, Mazda/Subaru/Volkswagen dealership. The staff was very professional, patient, kind and courteous. I would highly recommend to family and friends. May Farris, has a warm soft spirit that smoothly glides you confidently through the sales process. Ms. Farris is an excellent Sales & Leasing Consultant that goes above and beyond her job title to assure that her customers are more than satisfied with their purchase. Steve Sherman has an excellent customer satisfaction spirit that transcends his glowing kindness to make sure that his customers are well pleased. He also goes beyond his job title as Certified Assistant Broker. Alex Barrash, has a fun cheerful spirit, he carefully and thoroughly goes over each of the financial documents with you explaining each item. He patiently answers all questions and any concerns you will have during this process. He too has gone beyond and above his job title as Finance Manager. I just like to truly thank the Heritage Subaru Catonsville - Mazda/Subaru/Volkswagen family for Assisting me through the selling buying and purchasing process. You all are wonderful, kind, patient and caring team. I love my Mazda 3. Warmest Regards, Angela Gaither More
by Angela G.
Employees Worked With
Steve Sherman, Certified Assistant Broker and Alex Barrash, Financial Manager, May Farris
June 15, 2017
Emergency Service I just want to give a shout out to their excellent Service Manager, Maggie Popham and also Heather Wingerd from the service department. My Mazda CX-5 I just want to give a shout out to their excellent Service Manager, Maggie Popham and also Heather Wingerd from the service department. My Mazda CX-5 recently broke down on the side of the road in the middle of a Tuesday afternoon. Although their service department was booked, they took my car in and repaired it on the spot! So I was not left without a car and trying to figure what to do. They made me comfortable in the waiting room and the team even gave the car a wash! I appreciate so much the excellent service that I received and I will certainly be back when I need more service to my Mazda. More
by Karen K.
Employees Worked With
Maggie Popham, Heather Wingerd
