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Heritage Mazda Catonsville

Baltimore, MD

4.4
751 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 751 reviews

September 12, 2017

Heather is a great manager She is knowledgable caring and punctual. The team respects her. I would bring my Mazda there again for service. We also bought the car thete. More

by Al333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Oct 09, 2017 -

Heritage Mazda Catonsville responded

Thank you for your encouraging review of Heritage Mazda Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Catonsville.

September 07, 2017

Fabulous Andrew Ramirez is just wonderful.. He deff knows his stuff and didn't try to sell me stuff I didn't need!! He from now on is my go to guy.. More

by Tatunikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Oct 06, 2017 -

Heritage Mazda Catonsville responded

Thank you Tatunikki for taking the time to review us! Heritage Mazda Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Tatunikki.

August 23, 2017

Steve Sherman- helpful, straightforward and knowledgeable Steve was a great help in our car buying effort. We never felt any pressure to buy Mazda, but Steve provided a lot of positive reasons why Mazda is ma More

by Nadire Duru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 20, 2017 -

Heritage Mazda Catonsville responded

Nadire Duru, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Mazda! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Nadire and have a great day.

August 19, 2017

They should clone Steve Sherman, my salesman! Steve Sherman was a delight to work with. I was so pleased the way he handled my interest in a CX-5 that I ended up buying a car that day. More

by Deborah A Krichbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 17, 2017 -

Heritage Mazda Catonsville responded

Thank you for your heartfelt response Deborah. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Steve Sherman lead you to your new Mazda CX-5, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Mazda Catonsville. Thank you again Deborah and have a great day!

August 18, 2017

Steve Sherman is the best! Just wanted to say that Steve Sherman of Hertage Mazda Catonsville is a true professional who made the car buying experience easy, stress free and fun More

by Spike Owen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Sep 17, 2017 -

Heritage Mazda Catonsville responded

Spike - Thank you for your encouraging review of Heritage Mazda Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Catonsville

August 08, 2017

If you need a car, see Steve Sherman This was my first time buying a car and I had a great experience dealing with Steve. He was extremely easy to deal with and straight forward with ever More

by flo1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Kevin Engle
Sep 06, 2017 -

Heritage Mazda Catonsville responded

Hello! Heritage Mazda Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve Sherman and the team! Thank you again for your review.

August 06, 2017

Great car buying experience with Steve Sherman Steve was very helpful, knowledgeable, professional with great people skills. We had done our research and didn't need to be sold on the Mazda 6. We More

by Michelle D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Justin Cleaver
Sep 06, 2017 -

Heritage Mazda Catonsville responded

Good Michelle. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Mazda Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Michelle and have a great day!

August 06, 2017

One in three million Hi, my husband and I had been looking for a used Mazda CX-9 so I called my long time salesman, Steve Sherman because I trust him. Steve has sold me 2 More

by Edie332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve sherman, Steve Sherman, Chris Maloney
Sep 06, 2017 -

Heritage Mazda Catonsville responded

Hello Edie! Heritage Mazda Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Steve Sherman and the team! Thank you again for your review.

August 04, 2017

Awesome car buying experience! I purchased a CX-5 earlier this week through Steve Sherman. We went last week to test drive and he was able to answer all of our questions without be More

by swright920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman, Alex Barrash
Sep 17, 2017 -

Heritage Mazda Catonsville responded

Heritage Mazda Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Mazda CX-5. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

August 01, 2017

Best automotive buying experience ever. Working with Steve Sherman through the automotive buying experience was a pleasure. He is very knowledgeable of the product lines. Never pushy, Steve More

by doodlebug
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Aug 02, 2017 -

Heritage Mazda Catonsville responded

Heritage Mazda Catonsville is delighted to hear that your car buying experience was a memorable one thanks to Steve. We welcome you to stay in touch so that we may answer any further questions you may have about your new purchase. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

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