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Heritage Mazda Catonsville

Baltimore, MD

4.4
751 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 751 reviews

October 26, 2017

Best experience ever Toshia Gray was the best car salesperson I ever had. She was very prompt, got all ny questions answered right away and got me in the exact car that I More

by tiffanyb42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garner, Tosh Gray, Emily Papa, Phil Stillman
Dec 26, 2017 -

Heritage Mazda Catonsville responded

Hello Heritage Mazda Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Toshia Gray and the team! Thank you again for your review.

October 25, 2017

Good! I would only recommend this dealership for Tosh! She was very attentive and helpful! I'm a very picky person so I really appreciated her patient and m More

by Yemisi Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 21, 2017 -

Heritage Mazda Catonsville responded

Good morning Yemisi. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Mazda Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Yemisi and have a great day!

October 22, 2017

Highly recommended! Best car-buying experience so far. Steve Sherman and staff were knowledgeable, pleasant and hugely helpful in both selecting and tracking down the bes More

by KWatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
Dec 12, 2017 -

Heritage Mazda Catonsville responded

Greetings! Thank you for stopping in at Heritage Mazda Catonsville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new [vehicle name], as we would love to see you again! Thank you and have a great day.

October 21, 2017

Great customer service Tosh was knowledgeable and friendly and was not too aggressive. She was intuitive to the needs of her customers and made us feel comfortable with the More

by New Mazda driver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 11, 2017 -

Heritage Mazda Catonsville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Mazda Catonsville, and we will make sure to share these kind words with Tosh Gray and our team! Let us know if you need anything in the future, and thanks again!

October 20, 2017

Awesome Experience I came in looking for a vehicle and Ms. Gray was awesome through out my entire experience. She was very knowledgeable with the vehicles and I didn't f More

by Mrsholden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 06, 2017 -

Heritage Mazda Catonsville responded

Thank you for your encouraging review of Heritage Mazda Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Catonsville.

October 20, 2017

Very Professional and Very Personable I was out to purchase a new car and had my eyes set on a Mazda 3. I went to the Heritage Mazda of Owings Mills dealer and was introduced to Tosh. From More

by R.L.S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 06, 2017 -

Heritage Mazda Catonsville responded

Thank you for your complimentary feedback of Heritage Mazda Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 20, 2017

Great deal Tosh went out of her way to help us get a great deal on the car we wanted! Great customer service and overall a very positive car buying experience. More

by Rachel Tanenblatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 06, 2017 -

Heritage Mazda Catonsville responded

Rachel, thank you for your complimentary feedback of Heritage Mazda Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 19, 2017

Very Happy with Purchase My experience at Mazda in Owings Mills was great. This was my first time buying a car, and they made the process very easy. Tosh was my salesperson, a More

by JoshP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 05, 2017 -

Heritage Mazda Catonsville responded

Thank you so much for these kind words Josh! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Mazda Catonsville, and we will make sure to share these kind words with Tosh Gray and our team! Let us know if you need anything in the future, and thanks again!

October 19, 2017

Wonderful Toshia was a pleasure to work with. She was very informative with every answer she gave to my questions I asked. She made sure she explained everythin More

by Chrissey19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 04, 2017 -

Heritage Mazda Catonsville responded

Good afternoon Chrissey. In response to your review, I want to take the time to thank you for praising Heritage Mazda Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Chrissey and be sure to stop by soon!

October 19, 2017

Excellent customer service I recently visit your dealership in Owings Mills my dealers name was Tosh she was amazing and a delight. I didn't feel like she was selling me just an More

by MsGeddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh Gray
Dec 05, 2017 -

Heritage Mazda Catonsville responded

Thank you for your encouraging review of Heritage Mazda Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Mazda Catonsville.

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