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Heritage Mazda Catonsville
Baltimore, MD
748 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 748 reviews
August 27, 2018
Lazy and doesn't do his job If you could give someone a 0 out of 5 stars, that is the rating I would give Randy. The Service department wrongfully charged me for an oil chance an If you could give someone a 0 out of 5 stars, that is the rating I would give Randy. The Service department wrongfully charged me for an oil chance and I have been waiting for my refund check for about 4 months now. I basically had to harrass Randy and call non-stop for 2 or 3 days to get him to even talk to me. Then when I finally got him on the phone, he told me it was taken care of and the refund check would take about 7-10 days to get to me. That was almost 3 weeks ago. This guy is not only a liar, but he is clearly super lazy and really needs to get fired. More
by Angrycustomer
Employees Worked With
Randall Warner
August 03, 2018
Great service They have been as accommodating and helpful as possible. From delivering to getting my second key to me. Everyone I have had contact with has been pro They have been as accommodating and helpful as possible. From delivering to getting my second key to me. Everyone I have had contact with has been professional and friendly. More
by Mary P
Employees Worked With
Sam, Herbert Thomas, Maggie Popham, Arandre Powell
July 31, 2018
Excellent Customer Service Jamil worked with my husband and I all day to meet our needs! He was determined to see us off in the car fit for our family and was honest and open ab Jamil worked with my husband and I all day to meet our needs! He was determined to see us off in the car fit for our family and was honest and open about the process helping us out to meet our budget and sending us home with a Mazda CX-5 for our growing family. I will return to Heritage Mazda for all future needs! Thanks again! More
by Ncuster
Employees Worked With
Jamil Gordon
July 31, 2018
Wonderful! Excellent Service and helped me find what I needed. A pleasure to work with and discuss the car I been looking for. Grateful for this. Excellent Service and helped me find what I needed. A pleasure to work with and discuss the car I been looking for. Grateful for this. More
by NewCarMoney
Employees Worked With
Patrice Clark
July 31, 2018
Great service Patrice was very cool, down to earth and provided excellent service! She was able to get me into the car I wanted. I love my 2017 Mazda 6 Touring! Z Patrice was very cool, down to earth and provided excellent service! She was able to get me into the car I wanted. I love my 2017 Mazda 6 Touring! Zoom-zoom!! More
by Melly Mel
Employees Worked With
Patrice Clark
July 30, 2018
Simple Car buying Thanks for working with me to get a great deal on a new car. Easy and simple car buying experience. Would come back again here. Thanks for working with me to get a great deal on a new car. Easy and simple car buying experience. Would come back again here. More
by MDman
Employees Worked With
Bradlee Pratt
July 30, 2018
Easy fast and headache free Staff was friendly and outgoing. Large selection of vehicles with competitive prices. Associate worked with me to get the price best for me. Bradlee p Staff was friendly and outgoing. Large selection of vehicles with competitive prices. Associate worked with me to get the price best for me. Bradlee pratt was wonderful to work with. Highly recommend him. More
by Jack
Employees Worked With
Bradlee Pratt
July 30, 2018
It’s was a great experience for my first time buying a car These excellent representatives work with you and do a wonderful job of displaying customer service.. I would recommend this to first time buyers exce These excellent representatives work with you and do a wonderful job of displaying customer service.. I would recommend this to first time buyers excellent service More
by Basketball11
Employees Worked With
Patrice Clark, Joe Garner
July 30, 2018
Easy car buying experience Bradlee made the car buying experience so easy and stress free. He was very personable and answered all the questions I had. I would definitely recomm Bradlee made the car buying experience so easy and stress free. He was very personable and answered all the questions I had. I would definitely recommend this dealership to my friends and family. More
by yazm88
Employees Worked With
Joe Garner, Arandre Powell, Bradlee Pratt
July 27, 2018
Bradlee is great Bradlee has made this process a much more enjoyable experience than expected. I did not feel pressured to buy a certain vehicle and he got me the best Bradlee has made this process a much more enjoyable experience than expected. I did not feel pressured to buy a certain vehicle and he got me the best deal possible with no hassle. I would recommend coming here to purchase a vehicle if you're looking for a no pressure and pleasurable experience. More
by Eleyden12
Employees Worked With
Bradlee Pratt
