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Heritage Mazda Catonsville

Baltimore, MD

4.5
748 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 748 reviews

January 13, 2021

The whole team (Jasmine, Herb, Adam) did a great job and got me the car I wanted. I do hate, however, that it always takes 4-5 hours to get it done. It really shouldn't takebmore than three in my view. No More

by putman.johnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Thomas, Jasmine Bell
Jan 14, 2021 -

Heritage Mazda Catonsville responded

Thank you for your support! We're happy we could help. Safe travels!

January 08, 2021

Jasmine helped us get a great deal online and helpful! Jesse patiently explained features of car and was helpful.Jesse and a Adam worked late till midnight to finalize the deal .we appreciate it ! I w More

by anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The managers were great - don’t remember their names- Jasmine eould remember- they work ed to give a great deal to us., Tarek Hakki, Jasmine Bell, Jesse Abad
Jan 11, 2021 -

Heritage Mazda Catonsville responded

Hi Anita, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 06, 2021

We came to Heritage as a direct result of Jasmine Bell’s responsiveness and customer service. She issued quotes immediately and answered all our questions in a responsible manner, even during off hours. More

by kbesol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Bell, Jesse Abad
Jan 07, 2021 -

Heritage Mazda Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 06, 2021

I just purchased a used 2019 Mazda CX-9 from Heritage Mazda Catonsville a few days ago. There are other Mazda dealerships closer to my house, but I went to Heritage after seeing the listing online. More

by lindalieb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McGuire
Jan 07, 2021 -

Heritage Mazda Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Safe travels!

January 04, 2021

Working with Adam was very seamless. You know how you hear that when you buy a car you should expect to spend the entire day at the dealership dealing with finance and paperwork. Well, forget that! I thi More

by ClaireTonore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasmine Bell, Jesse Abad
Jan 05, 2021 -

Heritage Mazda Catonsville responded

Thank you so much for your positive comments about Heritage Mazda Catonsville! Please don't hesitate to reach out to us if there's anything more we can do!

January 03, 2021

Our overall experience was positive. Both Bradlee and Joe were helpful, informative, friendly and were willing to work with us. All of the staff were friendly and helpful and the dealership was comfortable a More

by VAISHALI.DHARMADHIKARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garner, Bradlee Pratt, Tim Cypress, Jasmine Bell
Jan 05, 2021 -

Heritage Mazda Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 31, 2020

Jasmine, was very helpful with our search for a Mazda, though we have not chose a vehicle yet, Jasmine will be the first person we contact More

by Mvu604
Recommend Dealer
Yes
Employees Worked With
Jasmine Bell
Jan 05, 2021 -

Heritage Mazda Catonsville responded

We are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

December 31, 2020

Devora was a pleasure to work with. I frankly dreaded car buying and she made it less painful. I appreciated the fact that when I told her I was not yet ready to buy, and would be back in touch when I was, s More

by umab8587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devora Jones
Jan 05, 2021 -

Heritage Mazda Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

December 31, 2020

Dealing with Matt Durante & Joe Garner was a pleasure. They gave me all the information I needed to make my decision on a new vehicle, then proceeded to get me the vehicle I wanted at a price I liked. Thi More

by jackgregg611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garner, Matthew Durante
Jan 05, 2021 -

Heritage Mazda Catonsville responded

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

December 31, 2020

I had a great experience buying another new car from Heritage Mazda of Catonsville. I was immedietly helped, shown the vehicle I wanted & had agreed to a price in no time. Everyone was so friendly and p More

by adamherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradlee Pratt, Jasmine Bell
Jan 05, 2021 -

Heritage Mazda Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

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