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Heritage Mazda Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.5
747 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 747 reviews

May 09, 2024

It’s excellent service from Heritage Mazda. Thanks to Xavier for his wonderful customer service. More

by Tamil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Yi
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May 10, 2024 -

Heritage Mazda Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2024

Prioritizing customer satisfaction, Ed Watts strives to assist customers in finding the ideal vehicle, rather than simply making a sale. He is dedicated to delivering exceptional results and ensuring custo More

by hdarylmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiel Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Heritage Mazda Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2024 -

hdarylmd responded

I will consistently come to Heritage Mazda as long as Akiel Owens and Ed Watts are present, because I can't find integrity and professionalism at most dealerships, but I found it at Heritage Mazda. I appreciate their honesty. Jordan Noble cool guy and he gave me good advice. Thank you.

May 04, 2024

Richard Williams at the service desk is a great guy. Very personable and easy to work with. Took a lot of the anxiety off that you can experience with the unknown when you being a car in for servicing. More

by Tali
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Williams (Servicing)
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May 06, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2024

Mr. Anushiravani, I had a terrible experience this week with the dealership and would like to speak to you as soon as possible as I do not wish to publicly criticize the dealership or staff. Please contact More

by leisawitza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omid Anushiravani
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May 07, 2024 -

Heritage Mazda Catonsville responded

Thank you for sharing feedback about your experience at Heritage Mazda Catonsville. We work hard to provide all customers with an exceptional experience and we sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with us, allowing us the opportunity to immediately address your concerns and work toward a resolution. If you have any questions in the meantime, please contact our General Manager, Omid Anushiravani, directly at oanushiravani@mileone.com or 410.818.1182. Again, thank you for your time and feedback.

April 28, 2024

If they followed up after a sale and returned emails/calls I'd rate very high. More

by Jmensh01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalyan Corraya, Omid Anushiravani, Kevin Yi
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May 01, 2024 -

Heritage Mazda Catonsville responded

Thank you for sharing feedback about your experience with Heritage Mazda Catonsville. We appreciate your business and valued feedback. We sincerely apologize for the lack of communication you experienced with our dealership and any resulting inconvenience. This is not our way of doing business, as we take great pride in providing honest, reliable and transparent information to all customers. We greatly appreciate you taking the time to speak with our General Manager, Omid Anushiravani, allowing us the opportunity to continue working with you to get this resolved. In the meantime, if you have any additional questions or concerns, please contact Omid directly at oanushiravani@mileone.com or 410.818.1182. Again, thank you for your feedback and we truly look forward to continue working with you.

April 19, 2024

Very good and very patient, very helpful dealer i got a great experience!thanks so much More

by muhangao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohan Nirala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2024

I had a fantastic experience at this dealership. Jacky was friendly, knowledgeable and helpful.with my trade.The financing process was smooth and easy, Thank you Abby for everything! Customer service More

by Monique H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacky Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rojas
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Apr 18, 2024 -

Heritage Mazda Catonsville responded

Hi Monique, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 16, 2024

Kalyan was great in getting us into our new car! He was very patient and showed us multiple vehicles. More

by Hyejin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalyan Corraya
Report | Print
Apr 19, 2024 -

Heritage Mazda Catonsville responded

Hello Hyejin, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2024

Kalyan Cortana was great and very patient with our car search. Great experience overall! Great job More

by taylormadegolfer11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalyan Corraya
Report | Print
Apr 19, 2024 -

Heritage Mazda Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 08, 2024

Tricia was very patient and helpful! ! I’m a very indecisive person but it didn’t bother her. More

by Brianna R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omid Anushiravani, Keller Falkenstein
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Apr 08, 2024 -

Heritage Mazda Catonsville responded

Hello Brianna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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