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Heritage Mazda Catonsville

Baltimore, MD

4.5
748 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 748 reviews

February 08, 2021

All of the staff were courteous, friendly and accommodating. Jasmine Bell worked with me and she was an absolute professional. She was easy to work with, courteous, listened intently and paid a More

by kama918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Bell, Jesse Abad
February 08, 2021

This was a great dealership! Jesse and Joe were very helpful throughout the whole process. Jesse knows his stuff and made the process as smooth as possible. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garner, Jasmine Bell, Matthew Durante, Jesse Abad
February 06, 2021

Great Dealership! Matthew Durante and the rest of the team helped me get a low apr. Used car came with a warranty and clean car fax. Pleased with the folks over at heritage mazda! More

by thomasmctearv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cypress, Jasmine Bell, Matthew Durante
Feb 08, 2021 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2021

This was the best car purchase I have ever experienced.. All staff were courteous and knowledgeable. I was given a very favorable loan rate, which was better than my credit union could offer. I will defi More

by Paulinemolder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcguire, Tim Cypress
Feb 08, 2021 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your positive comments about Heritage Mazda Catonsville! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2021

I and my girlfriend were having great experiences during visiting Joe and Jessie. The whole process is enjoyable and well respected. Both Joe and Jessie are professional and helpful. Joe walked me through s More

by AnChi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Abad
Feb 01, 2021 -

Heritage Mazda Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 26, 2021

Overall it was a great experience. The service was very good and the process was fast. They really make you feel like part of the Mazda family. More

by davidjones2603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Grewe
Jan 26, 2021 -

Heritage Mazda Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 26, 2021

Purchased a new CX5 and had a terrific experience. We worked with Jesse Abad and Jesse was very knowledgeable and friendly. We had an appointment at 2:00 and Jesse was ready to go with a sterilized CX-5 More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garner, Tim Cypress, Jesse Abad
Jan 27, 2021 -

Heritage Mazda Catonsville responded

Hello Dave, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 24, 2021

Very pleased with the responsiveness and follow-up. Did not get pressured into buying a vehicle. I am happy with my new CX-5 and would recommend to others More

by danmus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garner, Tim Cypress
Jan 25, 2021 -

Heritage Mazda Catonsville responded

Danmus, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 23, 2021

I thoroughly enjoyed working with Devora, Tarek, and Adam. They listened to my needs as the customer and were very thorough in all aspects of customer service. More

by senbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarek Hakki, Devora Jones
Jan 25, 2021 -

Heritage Mazda Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 23, 2021

Great service! He was very helpful and explained everything well. Will definitely refere him to many friends and family. Great place to purchase all vehicles. More

by cindyw
Recommend Dealer
Yes
Employees Worked With
Kevin Holmes
Jan 25, 2021 -

Heritage Mazda Catonsville responded

Hi Cindy, thank you so much for your positive comments about Heritage Mazda Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

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