Heritage Mazda Catonsville

We want to thank Jesse Abad for EXCEPTIONAL service. The moment that we entered Heritage Mazda Catonsville we were greeted by the staff and introduced to Jesse. His attention to detail made our car buyi The moment that we entered Heritage Mazda Catonsville we were greeted by the staff and introduced to Jesse. His attention to detail made our car buying experience better than we anticipated. His calm and confident demeanor made the process seamless and painless while best meeting our needs. Jesse’s transparency and honesty did not go unnoticed. His ability to connect with customers and his talents are both truly superior. We truly appreciate the service provided especially during these trying times. Such a commitment to OUTSTANDING customer satisfaction should be commended! Thank you, thank you, thank you! More

I had a good time buying my car. They were very organized, and helpful with all we needed. organized, and helpful with all we needed. More

Friendly service. Easy enough process to buy a car. Maybe opt to go not on a Saturday. opt to go not on a Saturday. More

Overall, I had a great experience. The entire staff at Mazda in Catonsville was very friendly (even the manager) and always remained professional throughout the entire process. My only complaint was the Mazda in Catonsville was very friendly (even the manager) and always remained professional throughout the entire process. My only complaint was the wait time. I picked out my vehicle online (my third Mazda, so I already knew what I was purchasing). I also competed my pre-approval online prior to coming that way I could save myself time with having to be at the dealership for hours going through the kind dreadful process of buying/leasing a vehicle, but I still feel like I ended up being there a lot longer than I would have liked (over two hours). I guess I was expecting everything to be ready when I walked in the door, and all I would have had to do at that point was sign the necessary documents and be on my way. More

Exceptional buying experience. Reputable dealership that makes buying a car as stress free as possible. Jesse was phenomenal helping me get into the vehicle that I wanted. I highly recommend. I’ve been to m makes buying a car as stress free as possible. Jesse was phenomenal helping me get into the vehicle that I wanted. I highly recommend. I’ve been to many dealerships and this was by far the best and easiest process. I highly suggest you ask for Jesse when you come. More

I’m so Happy I decided to come here. They was so nice and they worked with me. I would come here again. Jordan Noble was the best, easy to talk to made me feel so comfortable with him. If you are looking ask they worked with me. I would come here again. Jordan Noble was the best, easy to talk to made me feel so comfortable with him. If you are looking ask for Jordan Noble. More

Jordan Noble is the best!! He was very patient, friendly, helpful, and accommodating. Everyone at Heritage has been excellent throughout the entire process. Such a fast and easy transaction!! Thank you!! helpful, and accommodating. Everyone at Heritage has been excellent throughout the entire process. Such a fast and easy transaction!! Thank you!! More

Joe S and Abby were fantastic and I got a great deal on the trade and my new CX-5. the trade and my new CX-5. More

Jordan was really helpful and useful throughout the entire process. Everyone here at Heritage has been excellent and being patient with me while searching for a new car. This is my second car from a He entire process. Everyone here at Heritage has been excellent and being patient with me while searching for a new car. This is my second car from a Heritage dealership. I highly recommend them. More

We reached out to Heritage Mazda about a specific car they had and we were so impressed with their customer service. We live in Ohio but flew out to Maryland to purchase a car from them. Jordan, our sale they had and we were so impressed with their customer service. We live in Ohio but flew out to Maryland to purchase a car from them. Jordan, our sales person, picked us up from the airport, and had the car clean and ready for us to drive home. He made it such a smooth transaction along with the sales manager and finance fellow. More