Heritage Mazda Catonsville

Dealer was responsive and professional. They were straightforward about prices. I would buy from them again. They were straightforward about prices. I would buy from them again. More

Pros: My salesperson Jordan was professional and did a good job working with me through the process. In addition to giving me a quick overview of the technical aspects of the care. I went from a 2010 to 2 good job working with me through the process. In addition to giving me a quick overview of the technical aspects of the care. I went from a 2010 to 2022, so there’s a learning curve. Managers involved were friendly. Cons: Trade-in manager initially gave me a negative trade-in which was insulting and a slap in my face. Really outside of what other dealers had offered. My day spent was from 10:45 am to 5:30 pm. Too long. However I love my car CX30 2022 carbon edition. More

The dealer was professional, courteous and seamless. I appreciate the honest transparency and respect for my concerns. I appreciate the honest transparency and respect for my concerns. More

Jordan provided friendly service and was attentive and communicative throughout the entire sales process, making it easy to determine which car was the best fit. communicative throughout the entire sales process, making it easy to determine which car was the best fit. More

Great service … Great guys…. I would recommend them to my family .. we had one bump in the road .. but it wasn’t on these guys.. I would recommend them to my family .. we had one bump in the road .. but it wasn’t on these guys.. More

We want to thank Jesse Abad for EXCEPTIONAL service. The moment that we entered Heritage Mazda Catonsville we were greeted by the staff and introduced to Jesse. His attention to detail made our car buyi The moment that we entered Heritage Mazda Catonsville we were greeted by the staff and introduced to Jesse. His attention to detail made our car buying experience better than we anticipated. His calm and confident demeanor made the process seamless and painless while best meeting our needs. Jesse’s transparency and honesty did not go unnoticed. His ability to connect with customers and his talents are both truly superior. We truly appreciate the service provided especially during these trying times. Such a commitment to OUTSTANDING customer satisfaction should be commended! Thank you, thank you, thank you! More

I had a good time buying my car. They were very organized, and helpful with all we needed. organized, and helpful with all we needed. More

Overall, I had a great experience. The entire staff at Mazda in Catonsville was very friendly (even the manager) and always remained professional throughout the entire process. My only complaint was the Mazda in Catonsville was very friendly (even the manager) and always remained professional throughout the entire process. My only complaint was the wait time. I picked out my vehicle online (my third Mazda, so I already knew what I was purchasing). I also competed my pre-approval online prior to coming that way I could save myself time with having to be at the dealership for hours going through the kind dreadful process of buying/leasing a vehicle, but I still feel like I ended up being there a lot longer than I would have liked (over two hours). I guess I was expecting everything to be ready when I walked in the door, and all I would have had to do at that point was sign the necessary documents and be on my way. More

Friendly service. Easy enough process to buy a car. Maybe opt to go not on a Saturday. opt to go not on a Saturday. More

Exceptional buying experience. Reputable dealership that makes buying a car as stress free as possible. Jesse was phenomenal helping me get into the vehicle that I wanted. I highly recommend. I’ve been to m makes buying a car as stress free as possible. Jesse was phenomenal helping me get into the vehicle that I wanted. I highly recommend. I’ve been to many dealerships and this was by far the best and easiest process. I highly suggest you ask for Jesse when you come. More