Heritage Mazda Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Everyone was very friendly. I had an issue that stemmed from beginning pandemic era that I never talked to them about. After hearing my concerns, the manager and his team took g I had an issue that stemmed from beginning pandemic era that I never talked to them about. After hearing my concerns, the manager and his team took great efforts. I appreciate their customer service and attention. More
Devora was absolutely wonderful. She was very responsive and even sent a video because I wasnt able to easily swing by and see the car. She chatted up my 80 year old Mom to help k She was very responsive and even sent a video because I wasnt able to easily swing by and see the car. She chatted up my 80 year old Mom to help keep her occupied while I made my decision and made it through the Business office. I came with a CapOne preapproval and yet they were able to secure better terms for me. I was very pleased with the process and the interaction with each of the managers. George was helpful as the initial contact and put me in touch with Devora. Even the General Manager Steve reached out to me as well. Ask for Devora when you are in the market~~! More
Devora was very helpful and amiable during our visit to Heritage Mazda Catonsville. The car was pulled out and very well presented, with a clean exterior and interior. The pricing on the car was very fair Heritage Mazda Catonsville. The car was pulled out and very well presented, with a clean exterior and interior. The pricing on the car was very fair considering the current market, and the purchasing process was very straightforward. I would be in good hands should I purchase another vehicle from Devora and Heritage Mazda. More
Very nice. Did deal before heading to the dealership. Clean modern facility. I’ll come back when I need a new Mazda. Did deal before heading to the dealership. Clean modern facility. I’ll come back when I need a new Mazda. More
Devora is a very personable and low pressure salesperson. She had the vehicle waiting, cleaned, and ready to test drive before we arrived at the dealership for our appointment. There were no hidden fees or She had the vehicle waiting, cleaned, and ready to test drive before we arrived at the dealership for our appointment. There were no hidden fees or dealer installed extras. The pricing was straight forward and very reasonable given the current market conditions. Based on my experience thus far, I would feel confident purchasing another vehicle from Devora and Heritage Mazda Catonsville. More
Had a great recent car buying experience here. Mohan and Abby was great thought the entire process, very patient and helpful! Mohan and Abby was great thought the entire process, very patient and helpful! More
The sales staff was knowledgeable and responsive to our needs. The experience was very pleasant. needs. The experience was very pleasant. More
Great experience would recommend. Inventory was currently low but they were able to accommodate us. Inventory was currently low but they were able to accommodate us. More
Jordan was professional and extremely helpful during my car buying experience. Although he employed all of the usual dealer tricks he really did try to meet me at my price point and in the end I left satis car buying experience. Although he employed all of the usual dealer tricks he really did try to meet me at my price point and in the end I left satisfied. He kept the experience light and is easy to talk to which makes the experience much more enjoyable. More
Amazing customer service from the greeting (George) and my sale person (Jordan). I never felt pressured. Jordan was very knowledgeable about all of the Mazda products. Even though he dose not control the f my sale person (Jordan). I never felt pressured. Jordan was very knowledgeable about all of the Mazda products. Even though he dose not control the financial process he made sure to save me some money. This will be a first car for my daughter he understood the assignment. I definitely recommend this dealership. Sincerely Happy Customer 😊. More