Heritage Mazda Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I gave Steve a call about exactly what I needed. Steve was very helpful as soon as I hit the door he linked me up with the good brother Jesse. Jesse the guy mane his work speaks for itself you’ll se Steve was very helpful as soon as I hit the door he linked me up with the good brother Jesse. Jesse the guy mane his work speaks for itself you’ll see. Can’t forget about Abby she came through with the solid patience got me in and out… Happy New Year! ! ! ! More
Lakeysha did a great job making me comfortable buying my first new car. She fully explained the buying process. Lakeysha also showed me how to use several of the cool bells and whistles that came with my CX first new car. She fully explained the buying process. Lakeysha also showed me how to use several of the cool bells and whistles that came with my CX-5. I am so happy with my new car!! More
Jesse sold me my car and showed me the ropes of it. I thought he did a great job!You knew all the information on mazdas.I would recommend you to a friend! I thought he did a great job!You knew all the information on mazdas.I would recommend you to a friend! More
Mohan is a friendly and professional salesman. He helped me find a better option than what I had in mind walking in, and it was at a better price and had better options. He made the typical buying He helped me find a better option than what I had in mind walking in, and it was at a better price and had better options. He made the typical buying experience as pleasant as one can make it. More
Amazing service. Mohan, the Mazda salerep I worked with was very patient and understanding. Very communicative. Mohan, the Mazda salerep I worked with was very patient and understanding. Very communicative. More
Buying a vehicle is a huge investment, but you are also investing in a dealership, so you want to go to a reputable one. Heritage Mazda of Catonsville became my dealer of choice when I purchased my 2019 Je investing in a dealership, so you want to go to a reputable one. Heritage Mazda of Catonsville became my dealer of choice when I purchased my 2019 Jeep Compass Latitude. My salesperson, Devora, created a buying experience everyone should have when making such a major decision. Devora is friendly, knowledgeable and most importantly - NOT PUSHY! I couldn’t wait to purchase my vehicle and tell everyone about my phenomenal salesperson. Now, after the sale, is your dealer still taking care of you? Heritage Mazda does. I worked with Steve Knolle to discuss a concern, and, he too, was extremely professional, knowledgeable and LISTENed to my concerns. He did not brush me off or tell me what I wanted to hear - HE LISTENED and took action. Put my concerns to rest and assured me Heritage takes care of its customers. So - do you want to make one of the largest purchases decisions you will make with a just a good dealership, or a GREAT dealership? If it’s the latter, there’s only one answer, in Maryland, Heritage Mazda of Catonsville. Thanks to the entire Heritage Mazda of Catonsville Team! You have a customer for life! More
I had great experience with Kalyan Corraya! He was patient and carefully listened to what i had to say. He was also very knowledgeable of the CX5 model. Most importantly at any time during the He was patient and carefully listened to what i had to say. He was also very knowledgeable of the CX5 model. Most importantly at any time during the purchase process i didn't feel pressured at all. I appreciate you and it was nice doing business with you at Heritage Cattonsville!! More
Wow -- a more cliche'd experience could not exist outside of a novel or bad TV sitcom. We had a 9 a.m. appointment with USED sales lady; received a text at 8:15 a.m. that the car was outside and ready for us of a novel or bad TV sitcom. We had a 9 a.m. appointment with USED sales lady; received a text at 8:15 a.m. that the car was outside and ready for us to test drive. Upon arrival, we were switched from our online/text contact to a male salesperson. At 10 a.m., they still hadn't "found" the car they said was ready. So we test drove a top of the line model and loved it, of course, The salesman swore on his ancestors' souls he'd sell us the car for the same price as the lost vehicle. This was a lie. When confronted, he brought in some random dude who went on about "we are all human and make mistakes but we have found the other car and it will be here in an hour or so." Bait & Switch? Fraud? We did not stay around to find out. They continued to call until I threatened to file a complaint with the Attorney General's office. Beware bait N switch tactics (used car sales). Absolutely horrendous experience and waste of time. We already had financing, so we were at another dealership and in the car of our choice by 2 p.m.! We actually got a better deal, too. More