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Heritage Mazda Catonsville

Baltimore, MD

4.4
753 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 753 reviews

January 29, 2025

Catonsville Mazda - A Disastrous Experience! I recently had the misfortune of dealing with Catonsville Mazda, and I feel compelled to share my experience to warn others. Initially, I was told More

by dutchgirl75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Noble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Anushiravani
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ladi Awosanya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deven Gidwani
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Brooke was very helpful in our choosing a new car. Thank you Brooke, and we recommend her to anyone. More

by tedgum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Heritage Mazda Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 09, 2025

Unfortunately, this dealership has been a complete disaster. I bought a car from them a week ago on Friday and it broke immediately and we were stranded. After towing the car back to the dealership, I More

by serega13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Akiel Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ladi Awosanya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Heritage Mazda Catonsville responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact us so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership. You can reach us at acohen@mileone.com or 443.341.8627

Jan 15, 2025 -

Heritage Mazda Catonsville responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact us so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership. You can reach us at acohen@mileone.com or 443.341.8627

December 27, 2024

Xavier was a very helpful salesperson! Definitely helped us get the numbers we wanted and walked away with a great deal and an amazing new car. More

by lizzy.frazier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Heritage Mazda Catonsville responded

Hi Lizzy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

Thank you for working with me during this very difficult time. I absolutely adore my Mazda 3 and wouldn't trade it for anything. Have a wonderful holiday, Tricia Foley and Habayatou Diallo (Abby), and every More

by Yaakov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Heritage Mazda Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 18, 2024

Jason was very helpful to me in the car buying process. Easy to work with and does what he can to help More

by dchen29
Recommend Dealer
Yes
Employees Worked With
Jason Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 25, 2024

We have had an extremely pleasant experience with Heritage Mazda in Catonsville. Our salesman, Jacky was easy to work with and very informative and knowledgeable Was a pleasure working with him. More

by suetomtucker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacky Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 18, 2024

Great experience, brilliant service, and a huge thank you to my sales, Jacky! Not pushy at all in the process and offered nice deals to customers. Recommended! More

by dal
Recommend Dealer
Yes
Employees Worked With
Adam Kendal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacky Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Heritage Mazda Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2024

Mr. FARZAD ALEEM went above and beyond to assist me during a time of crisis and his care, compassion and support have earned my loyalty with this Mazda dealership. I am so grateful. More

by Maureen K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farzad Aleem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Heritage Mazda Catonsville responded

Hi Maureen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 14, 2024 -

Heritage Mazda Catonsville responded

Hi Maureen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2024

John Mercer is amazing from beginning to end. He listens and does everything he can to help. More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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