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Heritage Hyundai Towson Service

Towson, MD

2.8
104 Reviews

104 Reviews of Heritage Hyundai Towson Service

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May 30, 2018

Matt Grubb the management is great they will ensure that you are taking care of when his staff is not doing their jobs the correct way. i will definitely com More

by wright/lamont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grubb, Deanna Parks , James Wise
Jun 07, 2018 -

Heritage Hyundai Towson responded

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2018

Excellent service My experience at Heritage Hyundai of Towson was beyond my expectations. The service was fast and the advisors keep you up to date as well! The managem More

by Mramsey92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes, Matt Grubb
May 17, 2018 -

Heritage Hyundai Towson responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2018

Smooth repair, friendly service staff I came in to have follow up service after multi-point inspection, and the process was very smooth. Service staff was friendly and gave me a price brea More

by g-reiff
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
May 17, 2018 -

Heritage Hyundai Towson responded

Hello! Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 08, 2018

Excellent service Jim Wise was extremely helpful in the servicing of my Hyundai Sonata He was courteous friendly competent and made sure that my car was serviced prope More

by Kgz9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Wise
May 11, 2018 -

Heritage Hyundai Towson responded

Hello, thank you so much for your positive comments about Heritage Hyundai Towson! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2018

Thank you Matt! I had had some problems communicating with the service department about scheduling some warranty repairs, but when I reached out to Matt about them, More

by needsmorecoffee
Recommend Dealer
Yes
Employees Worked With
Deanna Parks, also awesome!, Matt Grubb
May 01, 2018 -

Heritage Hyundai Towson responded

Hello, we appreciate you taking the time to leave us this feedback. It's great to see that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2018

Excellent service I came in today after I had taken my vehicle to have it serviced at different location, and I so.e issue with the vehicle afterwards, but Hertigate More

by Scchoe78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes, Matt Grubb
Apr 17, 2018 -

Heritage Hyundai Towson responded

Hello, thank you so much for your positive comments about Heritage Hyundai Towson! We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2018

Quick Response I suddenly lost my brakes. Row directly to the dealership. Took my car in immediately and found the problem. Provided me with a loaner. Kept me infor More

by Moranz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grubb
Apr 15, 2018 -

Heritage Hyundai Towson responded

Thank you so much for your positive comments about Heritage Hyundai Towson! We hope to be of service to you again in the future. Best wishes, Heritage Hyundai Towson

April 03, 2018

Thumbs Up to Deanna Parks It is always a pleasure coming to Heritage Hyundai Towson, the staff are friendly and have great customer service. Deanna Parks, Service Advisor has a More

by NewCarOwner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Apr 06, 2018 -

Heritage Hyundai Towson responded

It's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to be of service to you again in the future. Best wishes, Heritage Hyundai Towson

April 02, 2018

Awesome Service Always come here to have my Elantra worked on. Deanna Parks is always pleasant & professional when she waits on me. Have always had a pleasant experi More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Apr 03, 2018 -

Heritage Hyundai Towson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2018

Routine Service and Oil Change Deanna P. Was great! This was my first experience bringing my car in without my mom and she was super helpful. She accommodated my needs for the shutt More

by Ltcz411
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Mar 31, 2018 -

Heritage Hyundai Towson responded

We are very happy we could provide you with a positive experience! Congratulations on your new car! We hope to be of service to you again in the future. Best wishes, Heritage Hyundai Towson

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