Back

Heritage Hyundai Towson Service

Towson, MD

2.6
104 Reviews

104 Reviews of Heritage Hyundai Towson Service

Sort by
November 25, 2020

Jordan is my go to guy in the service department. I can always count on him getting things done the right way the first time and quickly. He is an asset to Heritage Hyundai. More

by ediekushner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan in service department
Nov 29, 2020 -

Heritage Hyundai Towson responded

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 19, 2020

The service went very smoothly. The work was performed in a really short time. The service rep went over the work done and what work will be needed in the near future. I was very satisfied. More

by Mikey121348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon, La Toya Fowlkes
Nov 20, 2020 -

Heritage Hyundai Towson responded

Mikey, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 10, 2020

I only take my Elantra here for service. Jordan S., Mr. Bill and the rest of the service staff are so knowledgeable and accommodating. I’m always satisfied with how they go the extra mile to take care of m More

by Esther S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Skokowski
Nov 11, 2020 -

Heritage Hyundai Towson responded

Esther S., thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 24, 2020

La Toya and Jordan are excellent service advisors. I had the pleasure of working with both on my last two visits. Very honest and fast. More

by TERRYYOUNGWSSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, La Toya Fowlkes
Oct 26, 2020 -

Heritage Hyundai Towson responded

Hello! Thank you for your kind review; we are happy to pass along your comments to La Toya, Jordan and the team here at Heritage Hyundai Towson! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Hyundai Towson!

September 12, 2020

I got the ECP protection put on my 2019 Chevy Silverado that had acid rain spots on the exterior. They buffed the entire truck to remove the spots, then waxed it and applied the ECP protection inside and o More

by Chet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Heritage Hyundai Towson responded

Chet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

August 04, 2020

Warranty issue resolved Special thanks to John Holiday and Sarah Herr for escalating my warranty issue to Hyundai of America and was resolved in a very timely manner. Thank More

by AndyLien79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Amereihn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Holliday
Aug 05, 2020 -

Heritage Hyundai Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hyundai Towson! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 07, 2020

Heritage Hyundai service advisers always take great care of me - we only bring our Elantras here, no matter what they need. Always appreciate the excellent customer service and friendly, professional assist More

by Elantra GT Buyer
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes, Deanna Parks
Jan 08, 2020 -

Heritage Hyundai Towson responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2019

Courteous Every time I come in to the dealership I get quick and friendly service from Tori. She is always so helpful and patient. I love coming here for servic More

by riahnicole91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Sparwasser
Sep 11, 2019 -

Heritage Hyundai Towson responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

September 06, 2019

They will work with you Prices are competitive and they will work with you to make you feel like a valued customer. Couldn’t be happier with the customer service. More

by Steve B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, John Holliday
Sep 10, 2019 -

Heritage Hyundai Towson responded

Thank you for sharing your experience, Steve! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out!Thank you for sharing your experience, Steve! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out!

July 10, 2019

She is awesome I brought my vehicle in for service and she was so polite. I had a few issues with my car and she helped me through the service process. She also assi More

by Unlimited1@
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes
Jul 11, 2019 -

Heritage Hyundai Towson responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!