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Heritage Hyundai Towson

Towson, MD

4.8
3,067 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,067 reviews

February 27, 2024

I thank my salesman James,Burch who was an excellent salesman for me, he explained perfectly well how to use my car, he is very friendly with a lot of experience as a salesman, I give him 20 stars becau More

by leslye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Heritage Hyundai Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 24, 2024

Was able to work over the phone and come to a fair deal on a vehicle. Lot of communication about some things but not others, such as updates on tags or status of loan. Would use them again for sure. More

by jrhaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Robinson
Feb 27, 2024 -

Heritage Hyundai Towson responded

Hi, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2024

I cannot praise Mario Della Noce at Heritage Hyundai Towson enough! From the very first call to the exhilarating test drive and seamless product administration, Mario’s professionalism and expertise sho More

by Cdeane293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ, Mario Della Noce
Feb 24, 2024 -

Heritage Hyundai Towson responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

February 19, 2024

Guaranteed up to $1k additional trade in above KBB. KBB was approx $850.00, I didn’t get anything over that??? Time with finance manager took to long trying to sell service contracts. I said immed More

by jonsentz10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Burch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Dalmida
Apr 04, 2024 -

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Scott Feinstein, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Scott directly at scott.feinstein@mileone.com or 410.832.2475 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

February 17, 2024

The entire experience and atmosphere was pleasant from the first walk in to signing and walking out the door. We are very happy with our car! Thanks for the effort, and portraying a good team working ethi More

by Justjnc9783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Amereihn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Bazuine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Robinson, Juan Castro
Feb 20, 2024 -

Heritage Hyundai Towson responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2024

James was a really nice friendly rep. He made me feel really comfortable in the process of purchasing my new car. Jason was the best he worked a miracles on getting me financed with $0 do More

by sharoniepooh42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Heritage Hyundai Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Feb 06, 2024 -

sharoniepooh42 responded

James was a really nice friendly rep. He made me feel really comfortable in the process of purchasing my new car. Jason was the best he worked a miracles on getting me financed with $0 down. I feel really blessed to have them on my side. Thank you

February 03, 2024

Very personable, management listened to my concerns. Pleasant buying experience. Looking forward to owning my new hyundai More

by david.bronstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raj Timalsina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt McDonald, Deon Dalmida
Feb 05, 2024 -

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Feb 05, 2024 -

david.bronstein responded

my pleasure

February 01, 2024

This is the second Hyundai I leased with the help of Stan. He was so patient, answering all my questions and we closed the deal in record time. I have recommended Stan to several friends. He is top n More

by ems926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Heritage Hyundai Towson responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

Great experience with sales managers and was able to purchase a vehicle at satisfactory price. More

by msh-
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Jackson
Feb 02, 2024 -

Heritage Hyundai Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2024

Excellent service from Denis. Knowledgeable and willing to answer all questions. Great follow-up service. Excellent service from Finance representative Demetria Jackson. Great exp More

by kendle36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Bazuine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Heritage Hyundai Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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