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Heritage Hyundai Towson

Towson, MD

4.8
3,067 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,067 reviews

May 31, 2024

Had an excellent experience purchasing a hybrid Tucson with Bristol and the finance team at Heritage Towson. Bristol was patient, listened to my needs, answered my questions and worked to make the entire More

by AaronP44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sang Amereihn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bristol Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Heritage Hyundai Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2024

I recommend Stan Gabrovski in new car sales. He is very knowledgeable about the vehicles they sell and explained all the car's features and functions very clearly to my wife and I when we picke More

by tri3sports
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Amereihn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Heritage Hyundai Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2024

I recently purchased a Hyundai Elantra N from this dealer, and I worked with mostly Juan. He was very responsive, always ready to help, and seemed like he really cared. The pricing was very fair and t More

by AdamZimet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sang Amereihn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castro
May 23, 2024 -

Heritage Hyundai Towson responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Hyundai Towson so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2024

I come from Pennsylvania to do business at the Baltimore Heritage Hyundia (about 30 miles as the crow flies). I also happen to occupy the very senior portion of the geriatric demograth. They mad More

by Charles Mackley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lineberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Heritage Hyundai Towson responded

Hi Charles, thank you for taking the time to leave a review for us at Heritage Hyundai Towson. We're happy we could meet your expectations! We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2024

Warning…These guys are CROOKS! Go elsewhere and save yourself money and much headache! We bought a new Elantra without shopping the price and have regretted ever waking in their d More

by ARC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Hamme
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Robinson
May 13, 2024

Excellent across everything! Helpful, fast, knowledgeable, no xx. Thanks again! Trusting Stan with my next car. More

by Den I
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Heritage Hyundai Towson responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2024

Impossible to get anyone from the service department on the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll tak More

by 2020V
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Coco Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Heritage Hyundai Towson responded

Thank you for sharing feedback about your experience with Heritage Hyundai Towson. We sincerely apologize for the lack of communication that you experienced from our dealership. This is not our way of doing business, as we take great pride in providing clear and consistent communication with all our customers. Our Service Manager, Chris Murray, would like to speak with you to address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Chris directly at chris.murray@mileone.com or 443.846.0815 to allow us the opportunity to further discuss the situation and restore your faith in our dealership. Again, thank you for your valued feedback and we hope to hear from you soon.

May 09, 2024 -

2020V responded

Thank you for the prompt response, I appreciate the info and have reached out to Mr. Murray.

May 17, 2024 -

2020V responded

It has now been a week since I reached out to Mr. Murray, I sent another follow-up a few days later, and have still not heard back. I thought discussing this over a public forum may have finally gotten a response, but apparently not. Until I actually hear back from someone, I stand by my 1-star review.

May 02, 2024

My experience at Heritage Hyundai Towson was absolutely wonderful when I purchased my Tucson from Stan Gabrovski. He was completely professional and utterly patient. There was never a moment of pressure-- More

by susanmrittenhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eliott Robinson
May 03, 2024 -

Heritage Hyundai Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2024

Horrible Customer Services , Him and His team both lied about how much the repairs would be for my car and also lied to my lien holder as well. My car was dropped off December 27th and between then up unti More

by jakyrabaxley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kline
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Heritage Hyundai Towson responded

Thank you for sharing feedback about your experience at Heritage Hyundai Towson. We understand you have spoken with our corporate office regarding the repairs and have resolved the issue. If you have any additional questions, please feel free to contact our General Manager, Scott Feinstein, directly at scott.feinstein@mileone.com or 410.832.2475.

April 26, 2024

I hadn't bought a car since 2009 and honestly was feeling anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell More

by zahra.seymour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Lineberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Robinson
Apr 29, 2024 -

Heritage Hyundai Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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