Heritage Hyundai Towson

Excellent hospitality by Raj timilshina. He was professional, vocal, easy approachable and was able to understand what a costumer needs. He was professional, vocal, easy approachable and was able to understand what a costumer needs. More

Quick, easy service and sale. Made the process easy and simple, and didn't waste my time. Made the process easy and simple, and didn't waste my time. More

Exceptional purchase experience! Our sales person (Mya Williams) was amazing - honest, understanding, and placed extraordinary time in ensuring we received the vehicle we wanted for Our sales person (Mya Williams) was amazing - honest, understanding, and placed extraordinary time in ensuring we received the vehicle we wanted for the purchase price we were looking for. Equally outstanding service from the finance manager (Tiffany Inoma). She's in a tough spot as she's on the hook to present all the dealer packages (diamond ceramic coating, wheel warranty, pre-paid maintenance, etc...). We explained that none offered any value to us and while she attempted to explain some of the benefits, there was no "hard sell". She went on to find the lowest available finance rates and wrapped things up in a timely fashion. Overall, I would highly recommend the dealership. A solid customer service business model and a refreshing experience given prior encounters with lesser dealers. More

I keep my cars for a long time and I think one of the reasons for this is becasue I hate car shopping. The experiences I've had have not been good, always too salesy, too pushy, too much nonsense. Not th reasons for this is becasue I hate car shopping. The experiences I've had have not been good, always too salesy, too pushy, too much nonsense. Not this time. From the moment I reached out via email to the moment I left with my new "to me" car, the experience was amazing. Mya was my sales person and Tiffany was my finance person. Both ladies were easy to talk to, not pushy, listened to what I wanted/needed, didn't try to sell me a car I didn't want. Just fabulous! I highly recommend Heritage Hyundai Towson and the ladies I worked with! More

Incredible service that worked with me to find the best solution for my situation. Staff from the agent to management were all really friendly and told me what I wanted to know and respected me as a custom solution for my situation. Staff from the agent to management were all really friendly and told me what I wanted to know and respected me as a customer. More

The dealer I worked with was phenomenal, it was my first time buying a car and he spent a lot of time answering my questions and making sure I understood the process. It was a great experience and I’m delig time buying a car and he spent a lot of time answering my questions and making sure I understood the process. It was a great experience and I’m delighted with my car. More

I am very hard to please, but Stan and Heritage Hyundai did it. Thank you all so much. See you in the future when i need another vehicle. did it. Thank you all so much. See you in the future when i need another vehicle. More

The dealership was very pleasant. The people were very friendly. My sales agent Jack Coco Sr was very knowledgeable about the car I was buying. He invited me back on Friday to go over The people were very friendly. My sales agent Jack Coco Sr was very knowledgeable about the car I was buying. He invited me back on Friday to go over the car for questions that i may have. So i will be their. More

Contacted Lexi obo my daughter in law (the buyer). Asked a simple question: "What is the price of this vehicle today?". Lexi responded in minutes with the number! Why is this so hard for other dealers Asked a simple question: "What is the price of this vehicle today?". Lexi responded in minutes with the number! Why is this so hard for other dealerships to do? I got my answer, and it was an excellent number. Lexi set up the sales appointment for the next morning. I accompanied my daughter in law and she drove her new vehicle off the lot three hours later. An excellent buying experience! More

Raj was fantastic to work with great appreciation for the customer and their needs. Super efficient on a busy day. customer and their needs. Super efficient on a busy day. More