Heritage Hyundai Towson

This dealership is very professional, knowledgeable on Hyundai models, and patient with customers. Understanding these purchases are big decisions for most of us. Hyundai models, and patient with customers. Understanding these purchases are big decisions for most of us. More

Excellent communication through emails, phone, and at the dealership. Everyone that I dealt with was friendly, knowledgeable, and helpful. I had contacted a few other dealers and received the best price by f dealership. Everyone that I dealt with was friendly, knowledgeable, and helpful. I had contacted a few other dealers and received the best price by far from Heritage Hyundai Towson. From start to finish the whole procedure went in a timely fashion. I personally feel that they even went out of their way to make sure it all went smoothly. I will be spreading the word! More

Mr. Coco, Sr was exceptionally good to work with. Jack made the experience efficieent and pleasant. He is an asset that would bring me back again. Bit Coco, Sr was exceptionally good to work with. Jack made the experience efficieent and pleasant. He is an asset that would bring me back again. Bit I did not like all the time the finance manger took to sell us on extra warranties. Not a good experience. Way too long, too much. More

mr coco was great to work with. he was thorough in walking me through the new car's features. He made himself available for any questions I may have. he was thorough in walking me through the new car's features. He made himself available for any questions I may have. More

I was very pleased with the professionalism and customer service. Satisfied customer again for the second time around. service. Satisfied customer again for the second time around. More

My husband car was towed here in mid December due to a flashing engine light, which indicates significant engine trouble. They replaced the knock sensory and then 2 weeks later the same thing happened so flashing engine light, which indicates significant engine trouble. They replaced the knock sensory and then 2 weeks later the same thing happened so the car needed to be towed again. The car was in service from Dec 23-Feb 3. We did not receive any updates unless we called repeatedly. The only person that ever got back to us was our service advisor. We reached out to Chris on several occasions and heard nothing. My husband had his car from Feb 3rd to Feb 7th and the check engine light is on again for a 3rd time. Again we left multiple voicemails for Chris and have heard nothing back. At this point you would think when a car has been in 3 times for the same issue the service manager would reach out to the customer. I should also note that on 2 of these occasions our infant son was in the car. This situation has been extremely stressful and infuriating and the lack of communication makes a horrible situation even worse. More

I've purchased at least 20 vehicles in my life and Jack Coco Senior was, by far, the most honest, knowledgable and accommodating sales person I've ever encountered. I absolutely will continue to buy from h Coco Senior was, by far, the most honest, knowledgable and accommodating sales person I've ever encountered. I absolutely will continue to buy from him in the future. Thank you. Steve Gelblum. More

This place literally put customer satisfaction last. You drop your car, and you won't see it for at least 12. Do you want updates? Nope, you won't get one. Their Service Chris is worse, and his crew fo You drop your car, and you won't see it for at least 12. Do you want updates? Nope, you won't get one. Their Service Chris is worse, and his crew follows his lead. Don't go here!!!!!!!!!!! More

It was a seamless process and Jackie Coco made this happen. He was very knowledgeable about the car and the Finance Department worked well with us to make the process go smoothly. happen. He was very knowledgeable about the car and the Finance Department worked well with us to make the process go smoothly. More

I went to this dealership on a very short notice and few hours before the store closing. However, dealership and staff provided best services with adequate information to help choose a car and make decision hours before the store closing. However, dealership and staff provided best services with adequate information to help choose a car and make decision. Excellent communication, transparent transaction and smooth processing! More