Heritage Hyundai Towson

Very enjoyable experience working with Stan and the others of Heritage Hyundai. I am very pleased I selected to purchase a CPO 2021 Sonata SEL from this dealership and salesman! others of Heritage Hyundai. I am very pleased I selected to purchase a CPO 2021 Sonata SEL from this dealership and salesman! More

A special shout out to Jason (Sales Manager), Ali (Sales Consultant), and Tiffany (Finance)! I purchased a 2023 Hyundai Palisade (Moonlight Cloud with Beige Interior) and really could not be more satisfi Consultant), and Tiffany (Finance)! I purchased a 2023 Hyundai Palisade (Moonlight Cloud with Beige Interior) and really could not be more satisfied with my decision. I live in NJ and drove 4 hours (with other hassles during the day) to get the car of my choice. Jason made sure the car was committed to me while I was in transit to the dealership. By the time I made it to the dealership, it was almost closing time; however, they all waited patiently and made sure the whole process was smooth and did not rush on anything (not to practice, but it is worth mentioning in the review). The quality of the customer service at Heritage Hyundai Towson is truly unmatched. Everyone was extremely helpful during my car-buying experience. I would recommend this dealership to anyone in the market for a new Hyundai vehicle. More

They were very accommodating. The Jack Coco gave me the most thorough review of my ionic 5 that I have ever received on any car. He's a great representative of your company. The Jack Coco gave me the most thorough review of my ionic 5 that I have ever received on any car. He's a great representative of your company. More

Randall was very attentive. He listened to the things which were important to me in buying a car and provided suggestions based on my preferences. He communicated all through th He listened to the things which were important to me in buying a car and provided suggestions based on my preferences. He communicated all through the process. I enjoyed working with him on my purchase. More

This dealership is very professional, knowledgeable on Hyundai models, and patient with customers. Understanding these purchases are big decisions for most of us. Hyundai models, and patient with customers. Understanding these purchases are big decisions for most of us. More

Great service from Stan Gabrovski at heritage Hyundai. We tested 3 vehicles with low pressure until deciding on our car, the Hyundai Venue. Thanks Stan and team!! We tested 3 vehicles with low pressure until deciding on our car, the Hyundai Venue. Thanks Stan and team!! More

Excellent communication through emails, phone, and at the dealership. Everyone that I dealt with was friendly, knowledgeable, and helpful. I had contacted a few other dealers and received the best price by f dealership. Everyone that I dealt with was friendly, knowledgeable, and helpful. I had contacted a few other dealers and received the best price by far from Heritage Hyundai Towson. From start to finish the whole procedure went in a timely fashion. I personally feel that they even went out of their way to make sure it all went smoothly. I will be spreading the word! More

I was very pleased with the professionalism and customer service. Satisfied customer again for the second time around. service. Satisfied customer again for the second time around. More

My husband car was towed here in mid December due to a flashing engine light, which indicates significant engine trouble. They replaced the knock sensory and then 2 weeks later the same thing happened so flashing engine light, which indicates significant engine trouble. They replaced the knock sensory and then 2 weeks later the same thing happened so the car needed to be towed again. The car was in service from Dec 23-Feb 3. We did not receive any updates unless we called repeatedly. The only person that ever got back to us was our service advisor. We reached out to Chris on several occasions and heard nothing. My husband had his car from Feb 3rd to Feb 7th and the check engine light is on again for a 3rd time. Again we left multiple voicemails for Chris and have heard nothing back. At this point you would think when a car has been in 3 times for the same issue the service manager would reach out to the customer. I should also note that on 2 of these occasions our infant son was in the car. This situation has been extremely stressful and infuriating and the lack of communication makes a horrible situation even worse. More

Mr. Coco, Sr was exceptionally good to work with. Jack made the experience efficieent and pleasant. He is an asset that would bring me back again. Bit Coco, Sr was exceptionally good to work with. Jack made the experience efficieent and pleasant. He is an asset that would bring me back again. Bit I did not like all the time the finance manger took to sell us on extra warranties. Not a good experience. Way too long, too much. More