Heritage Hyundai Towson

When all said and done, Dave Coyen is the guy you want, he worked patiently with me and go what I wanted, he explained and clarified a few issues and we both worked them out although I still at little sket he worked patiently with me and go what I wanted, he explained and clarified a few issues and we both worked them out although I still at little sketchy of how things went, Dave helped me get through it. Thanks Dave. More

Heritage Hyundai Towson was a wonderful dealership primarily because of Douglas Winebrener, our salesperson. He was efficient, fair, quick to respond to all of my questions, friendly; basically everyt primarily because of Douglas Winebrener, our salesperson. He was efficient, fair, quick to respond to all of my questions, friendly; basically everything I wanted in a car dealership experience. I felt like we got the best price and value for our vehicle and am very happy with our purchase. We would definitely recommend this dealership to our friends and family, especially Doug Winebrener. More

Contrary to the others on here who seemed to have a bad experience with Floyd, our experience was quite good. We purchased a new 2010 Elantra GLS. Did lots of research ahead of time, so there was very li experience with Floyd, our experience was quite good. We purchased a new 2010 Elantra GLS. Did lots of research ahead of time, so there was very little haggling involved. Ended up getting the car for well below the invoice price. Combined with the $2500 in rebates, and great financing rate, we got a great deal. Everyone at the dealership was very friendly and helpful. More

Tom Hamme was professional, a pleasure to work with, and made the car buying process very easy. He called first thing Monday morning after I sent an internet request for a particular car over the weekend, made the car buying process very easy. He called first thing Monday morning after I sent an internet request for a particular car over the weekend, made himself available for a test drive on my schedule, and found the exact car my daughter wanted. He's straightforward and very knowledgeable. You'll like him. If I buy another Hyundai I will only deal with Tom. More

I started searching for a Hyundai because of my satisfaction with the Hyundai I was already driving, a Hyundai Elentra with 258,000 miles which I purchased new in 2000. I contacted and visited ano satisfaction with the Hyundai I was already driving, a Hyundai Elentra with 258,000 miles which I purchased new in 2000. I contacted and visited another dealership, they showed me some new and used Accents and Elentras but were very complacent in starting to make any type of a deal. I broadened my search around the Baltimore beltway and found a new Hynudai dealership still celebrating their grand opening. I contacted Heritage Hyundai in Towson and I received a prompt call back from Sales Consultant Tom Hamme. I wasn't in a rush to make a purchase, Tom was patient and informative on the products I was searching. I was leaning toward the smaller Accent; however, Tom was able to work a better deal on the larger Elentra. I traded my 2000 Elentra and I'm now driving my new 2010 Elentra. More

Paying $15,493 for a used 2009 Hyundai Elantra with no floor mats, XM radio and needed 2 front tires and a front end alignment. I believe the dealership could have helped me out with this. I ended up hav floor mats, XM radio and needed 2 front tires and a front end alignment. I believe the dealership could have helped me out with this. I ended up having to purchase my own front tires and floor mats. Plus the salesman promised me a car that I wanted, instead only had 1 car on the lot to show me. I will never do business with this dealership ever. More

I bought the car, signed the papers, felt good about the whole process and drove home. Then they called me and said the car was really a thousand less than I had paid. So I went back and signed some new pap whole process and drove home. Then they called me and said the car was really a thousand less than I had paid. So I went back and signed some new papers and felt even better about the whole process. The car is a new 2010 Hyundai Accent. It's a fine little car and with Hyundai's warranty it is guaranteed to stay a fine car for quite a while. More

I have purchased 7 vehicles from this staff. They where initially Saturn and we returned back to the same site because we know and trust the staff to give us the best deal. I would continue to return to th initially Saturn and we returned back to the same site because we know and trust the staff to give us the best deal. I would continue to return to this dealership for any future needs. I would definitely recommend this dealer to others. More

Tom Hamme/Salesman was wonderful. He made the experience of buying a car painless and seamless. He wasnt a high pressure salesman, but rather than strived to make sure we got EXACTLY what we were looking fo of buying a car painless and seamless. He wasnt a high pressure salesman, but rather than strived to make sure we got EXACTLY what we were looking for. Also, the car is fantastic and we love the new 2011 Sonata which is so comfortable. THANKS HERITAGE AND TOM! More

I bought the new 2011 Huyndai Sonota limited. This car is really nice- loaded with everything from navigation to heated leather seats, sun roof, sat radio. for a lot less than the Lexus, Infinity etc. T is really nice- loaded with everything from navigation to heated leather seats, sun roof, sat radio. for a lot less than the Lexus, Infinity etc. The dealer has been great! Gave me a loaner car to have some extras like lojack and special paint coating put on my new car. If I have any trouble figuring anything out in the car Tom has been great about showing me or telling me over the phone. I always hear horror stories of buying cars and I didnt get the high pressure, in your face sales pitches here. Everything was great. More