Heritage Hyundai Towson

The buying process was very easy, everyone wanted to work with us, Including Tony and Jason. I did not feel pressure and was happy with my decision and the price. especially with my trade in. I was lear with us, Including Tony and Jason. I did not feel pressure and was happy with my decision and the price. especially with my trade in. I was leary about going into the finance room, but that was a pleasant experience as well. The gentleman was very knowledgeable and easy to understand. In all it was an enjoyable experience for me and I will buy another car from Heritage. More

I was involved in a 3 car accident 2 weeks ago. My car was appraised as a total loss... 6 days before my rental was due back. With limited finances to work with, I was a nervouse wreck, very stressed out was appraised as a total loss... 6 days before my rental was due back. With limited finances to work with, I was a nervouse wreck, very stressed out and worried. I saw the end of year commercial on TV for Hyundai. I called and was given an appointment for Saturday. A follow up call was made to double check my appointment time and who I would be meeting with. When I walked in, the front desk associate was very warm and welcoming. I met with Douglas and little by little, all my worries were slipping away. I felt like everything was going to turn out OK after all. Quite some time was spent with me in a very low key fashion, not the stereotypical car salesman mode. They understood my anxiety and really helped me with choices. Douglas was very positive and thorough. A lease turned out to be exactly what was right for me, and the monthly payments were absolutely within my budget. When a car was picked out, he went over every detail of the operation of my vehicle, understanding how nervous I was after a bad accident. He took that into account and mentioned it. I met with Justin in Finance towards the end. He went over all options with me in terms of additional coverage. Lovely demeanor, I felt like I had been working with him in regards to my car for years. Absolutely lovely demeanor. Wow - Heritage Hyundai was amazing. They even took my rental back for me. Would I recommend them? Have already been burning up the phone lines (not while driving of course!)and telling everyone I know. And I will continue to do so. Snaps to Towson Heritage Hyundai! More

We needed to replace our old car and looked at different makes and models. At Heritage Hyundai Towson, Doug Winebrener was courteous and professional. He was very helpful in answering our questions. Doug makes and models. At Heritage Hyundai Towson, Doug Winebrener was courteous and professional. He was very helpful in answering our questions. Doug went the extra mile (actually miles) to get us exactly what we wanted. Thanks Doug. Justin in finance was pleasant and easy to work with. When you call, receptionist is always friendly and professional. We recommend Heritage Hyundai Towson. More

Doug was a fantastic salesperson who answered all of my questions thoroughly and took care of everything big and small. Even when I was being nit-picky with something small, he made sure to take care of i questions thoroughly and took care of everything big and small. Even when I was being nit-picky with something small, he made sure to take care of it and ensure that I was satisfied. He also worked with me to get the price which I requested. Overall, I was extremely satisfied with his service and would highly recommend any family, friend, co-worker or acquaintence to come see Doug at Heritage Hyundai in Towson. More

Matt, was very up front and very honest. and that went along way with me. Matt gave me the information I needed before I came to the dealership I did call the service department to ask a question and I go along way with me. Matt gave me the information I needed before I came to the dealership I did call the service department to ask a question and I got the same result. Honesty. Good dealership. Keep it up. Brad More

I shopped around for a few days looking at other cars and Hyundai Towson gave me the best deal and the best warranty. I even went to another Hyundai dealership and I know that I got I got the best deal at T Hyundai Towson gave me the best deal and the best warranty. I even went to another Hyundai dealership and I know that I got I got the best deal at Towson because the other dealership was $1300 higher and was not willing to budge on the cost. Customer service was far superior than the other dealerships that I went to. My father bought new winter wipers for my new Elantra and Doug even took care of putting them on the car. I would definately recommend this dealership to anyone I know is car shopping. More

I was welcomed to the dealership with open arms. When it came to selecting a vehicle, I collaborated with the salesperson to find what was best for my needs and price range. The worked hard on my financing, came to selecting a vehicle, I collaborated with the salesperson to find what was best for my needs and price range. The worked hard on my financing, and gave a price I could not refuse! The paperwork process was short and painless, everything was relaxed, and I was not rushed into anything. Nothing was forced on me (extra options, service agreements, or accessories). Terms were thoroughly explained. When I came in after the financing was arranged, it took around an hour to have me taking a photo next to my new car and driving off of the lot. An overall excellent experience! Really. I am replacing a totaled vehicle, and I am glad I dropped by to check out the inventory. It ended up being a painless experience to a new car.... CHeck them out! More

My daughter was interested in buying her first new car and we visited several dealerships. George Small was so patient and did everything in his power to make sure that she got everything that she wanted and we visited several dealerships. George Small was so patient and did everything in his power to make sure that she got everything that she wanted at a good price. He even let us take a car home for a day so she could test the ride. She loved all the amenities but didn't like the suspension so he suggested that she test drive the other model of the Elantra which has a different suspension. He even stayed late (until 10:30 pm on our first visit and 11:00 pm on the day we bought the car) to make sure that we were happy with the car before buying it. She is delighted with her new car and I am very satisfied with the service that we received. I would highly recommend this dealership to anyone looking for a new or used car. More

My experience at heritage Hyuandai of towson was excellent. The salesman i worked with, Doug W., was very knowledgeable and i felt as if he went above and beyond to make my experience at Heritage H excellent. The salesman i worked with, Doug W., was very knowledgeable and i felt as if he went above and beyond to make my experience at Heritage Hyuandai a pleasant one. I would definitley refer my friends to take a look at buying a care there. More

I had been looking at cars since this summer and went on line to check out what was available and where the dealers were located. I decided on Heritage due to location. When I finally too the leap and dec line to check out what was available and where the dealers were located. I decided on Heritage due to location. When I finally too the leap and decided to at least look at the cars Matt met me on the lot and assisted me with checking out the car I decided to purchase. there was not preasure to purchase, the whole experience was a good one. I appreciated Matt with working with me and answering all of my questions. thanks. More