Heritage Hyundai Towson

I was very impressed with this dealership and employee specifically. I used the internet to search for a sonata, and requested a quote as well. Matt replied to me quickly and took interest in my inquiry specifically. I used the internet to search for a sonata, and requested a quote as well. Matt replied to me quickly and took interest in my inquiry. Any question I asked was answered immediately and there was no hassle in discussing price of the car via internet. Interestingly, no other dealer was able to match his deal. Upon meeting, he was friendly, open to viewing many cars, took us for a long test drive, explained all there was to know, and I never felt pressured by him. This was a wonderful experience and I would recommend Heritage and Matt to future buyers. More

Very happy buying experience. Matt was very knowledgeable, friendly and professional. I test drove a couple of cars and he made it very comfortable the whole time, while providing the info I ne knowledgeable, friendly and professional. I test drove a couple of cars and he made it very comfortable the whole time, while providing the info I needed to know. The pricing was straight forward and competitive. The showroom. while not large and expansive was clean, comfortable and nicely decorated. More

After selecting the type of vehicle I intended to purchase - a Hyundai Sonata - I continued researching dealerships. Some in the Baltimore metro area had extremely negative comments.Coming across Dea purchase - a Hyundai Sonata - I continued researching dealerships. Some in the Baltimore metro area had extremely negative comments.Coming across DealerRater.com I took note of the reviews for Heritage Hyundai in Towson, MD. Although there were a few salesmen with good ratings, two stood out; one being Matt Long. I cautiously entered the dealership with research in hand, but still somewhat skeptical about the DealerRater comments. Certainly, anyone can post flattering comments. However, after meeting Matt and working with him I was pleasantly surprised. Although he was with another customer when I arrived, another salesman showed me the Sonata and answered questions while I waited. In itself this was surprising since he was not going to get any potential sale. Noting that I had used DealerRater and specifically asking for Matt by name made its way around the building rather quickly. The manager seemed to be suitably impressed. Matt was great to work with. It took a few days to locate the vehicle with the specifications I wanted. Matt kept in contact via phone and e-mail to let me know of his progress in expediting the delivery. The dealership and Matt gave me, what I felt, was a fair deal on the vehicle of my choice as well as a good price on my trade-in. Thank you. More

Very happy buying experience. Tom was very knowledgeable, friendly and professional. I found and test drove the exact car I was looking for and he made it very comfortable the whole time, while providing the friendly and professional. I found and test drove the exact car I was looking for and he made it very comfortable the whole time, while providing the info I needed to know. Although there was some confusion over the monthly price I was targeting. Initially the extras offered were not discussed until after the monthly has been negotiated which was a somewhat frustrating and raised that negotiated monthly price. In all, for the most part it was a stress free experience. More

Thank you Tom for all your assistance I need more time Thank you Tom for all your assistance I need more time to be sure the car will hold up as rated. I also need to see how the dealership service dept Thank you Tom for all your assistance I need more time to be sure the car will hold up as rated. I also need to see how the dealership service dept will perform. If they work as hard as you do, I will be in good shape. PS I am working late hours (making up for looking for a car last week) so I will not be able to bring the car by for the touch up work/repairs noted during the sale of the car. How good a job the repair shop does with these repairs will also have an impact on my satisfaction. More

Upon getting screwed by Thompson Hyundai in East Baltimore, I had contacted Heritage. Doug Winebrener was my Sales Consultant. They were more than willing to match the price I had been given without Baltimore, I had contacted Heritage. Doug Winebrener was my Sales Consultant. They were more than willing to match the price I had been given without 2nd thought from the competition. They had the car in stock and the whole sales process was great. Mr. Winebrener was exceptionally great as a Sales Consultant. I would recommend him to anyone looking for a Hyundai. The car purchased was a 2011 Sonata 2.o Turbo. The car is great. Once again highly recommended dealer for anyone in the Baltimore Area. More

My wife and I had been looking at new cars for months when we discovered Heritage Hyundai in Towson. Even though we were not convinced we needed another car, Matt Long patiently showed us all of the veh when we discovered Heritage Hyundai in Towson. Even though we were not convinced we needed another car, Matt Long patiently showed us all of the vehicles in our price range. Still not convinced that we had found the right car at the right price, Matt offered to check what the other dealers in the area had in stock. Throughout the entire process, we never felt pressured and eventually found the right car for us. On our way home, we both agreed that this had been (by far) our most pleasant car buying experience. Without a doubt, the next time we need a new car, we're going to see Matt at Heritage Hyundai. More

We had a great experience at MileOne Heritage Hyundai. I would recommend this dealer to anyone looking for a great value on their trade-in and looking to purchase a new vehicle. Our Sales Cosultant was exc would recommend this dealer to anyone looking for a great value on their trade-in and looking to purchase a new vehicle. Our Sales Cosultant was excellent and placed no pressure on us. He was knowledgeable and respectful to our time constraints. More

I was interested in buying a 2011 Sonata Limited and found out about this dealership through USAA Car Buying Services.I already knew what I wanted and had done my research. It was a great experience bec found out about this dealership through USAA Car Buying Services.I already knew what I wanted and had done my research. It was a great experience because there was no haggling or pressure. Matt was very professional and knowledgable about the vehicle I wanted to purchase. He was also very thorough in going over the paperwork and pointing out things that may be of interest that were in the vehicle manual. Matt also responded to my inquiries in a timely fashion. If Matt was not available Jamail was avaiailable to answer any further questions I had. I had shopped at other Hyundai dealerships and was not impressed and felt pressured by their sales associates therfore I decided to make my purchase with this dealership. I also got a fair price. I would recommend this dealership along with these two employees to any of my friends or families that are interested in buying a Hyundai. More

These guys were WONDERFUL! My trip to this dealer was a "spur of the moment" adventure and I am so happy I took the leap. I received the undivided attention of Matt as soon as I walked through the door. "spur of the moment" adventure and I am so happy I took the leap. I received the undivided attention of Matt as soon as I walked through the door. He was terrific. This was my first time buying a car and he understood my hesitations and did not pressure me at all. He explained all my options clearly and answered all of my questions. He was knowlegable and professional. He respected the fact that I wanted as much information as possible and that I was not neccesarily buying that day. I did however buy before the week was out. I had gone to another dealer in Owings Mills and received a horrible quote that did not come close to the offer I received from Matt, which just helped me to make that final decision to buy from Matt and Heritage Hyundai in Towson. The entire process was terrific and exciting for me and I highly recommend this dealership to anyone even considering buying a new Hyundai. More