Heritage Hyundai Towson

Our sales man Jake Wolfe was very professional and knowleageble on the cars. I made several visits to the dealership and he was always helpful and he helped us get the loan rate we wanted and vehicle knowleageble on the cars. I made several visits to the dealership and he was always helpful and he helped us get the loan rate we wanted and vehicle we wanted. He was great. I will recommended him to friends and family. Thank you for such great service Margaret Jones More

Matt was great to work with...professional, personable and not pushy. He promptly responded to my email about a car I saw on the internet at the dealership. The car, in the color I wanted, was out on lo and not pushy. He promptly responded to my email about a car I saw on the internet at the dealership. The car, in the color I wanted, was out on loan when I arrived at the dealership but they made the effort to get the car back for me to view and then purchase that same day. I'm pleased with my purchase, the dealership and with Matt's service. More

I am not fond of car-shopping, but was extremely impressed with the friendliness shown toward me, esp. by salesman Floyd Pryer. I would recommend him to anyone. I was particularly pleased with the impressed with the friendliness shown toward me, esp. by salesman Floyd Pryer. I would recommend him to anyone. I was particularly pleased with the amount of time Mr. Pryer took to show me how to use all the features available to me. I absolutely will visit Mile One in the future! More

Our meeting with Tom Hamm, salesman at Heritage Mile High Hyundai, was a pleasant experience. Buying a new car is stressful but he managed all aspects of the sale, including the test drive, the negotiation a Hyundai, was a pleasant experience. Buying a new car is stressful but he managed all aspects of the sale, including the test drive, the negotiation and getting us to a remote lot to view all cars available. He spent as much time as we needed but did not prolong the process. He was professional and effective throughout. More

I did not feel pressure and was happy with my decision and the price, especially with my trade in. I was concerned with going into the finance room with the added expense for extras, but that was a pleasa and the price, especially with my trade in. I was concerned with going into the finance room with the added expense for extras, but that was a pleasant experience as well because there was no pressure applied when I declined them. That gentleman was very knowledgeable and easy to understand and I feel he like Matt sensed quickly my wants and needs. In all it was an enjoyable experience for me and I will buy another car from Heritage. Next time I hope my car will be on the lot. I wanted a certain color and a few other things that was found at another location. This is not uncommon at any dealer. I have a smile on my face every time I see my car and it keeps getting bigger. Vincent Krepps More

my salesman thomas hamme was very helpful, informative and did not pressure me at all. he got everything i asked for done in a very timely manner. i have not bought a new car in 15 years so i was pretty r and did not pressure me at all. he got everything i asked for done in a very timely manner. i have not bought a new car in 15 years so i was pretty rusty at what needed to happen, he helped me at every step and it all went very smoothly. More

Matt and the rest of the staff at MileOne Heritage Hyundai were fantastic! They made it a painless process, and their no-pressure and friendly service was refreshing. We passed several dealerships to Hyundai were fantastic! They made it a painless process, and their no-pressure and friendly service was refreshing. We passed several dealerships to get to them, and we'd recommend them to everyone in the market for a Hyundai. More

I have worked with Mr. Bryant on a previous purchase. His service, reliability and friendly nature are what kept me coming back. His work on my part was nothing short of a miracle with numbers and getting me service, reliability and friendly nature are what kept me coming back. His work on my part was nothing short of a miracle with numbers and getting me into what I wanted. My spouse having been in the auto sales industry for years, has taught me alot regarding my purchases, and I have honestly found that Mr. Bryant goes above and beyond all calls of duty for his customers. Haggling is not in his vocabulary, he is straight forward and a pleasure to work with. The finance manager sealed the deal with a friendly and personal feel about signing the dotted line. He is the icing on a seamless transaction. I will definitely be a life-time customer. Simply stated... Thank You Mr. Bryant and the Heritage Team!! More

The buying process was very easy, everyone wanted to work with us, Including Tony and Jason. I did not feel pressure and was happy with my decision and the price. especially with my trade in. I was lear with us, Including Tony and Jason. I did not feel pressure and was happy with my decision and the price. especially with my trade in. I was leary about going into the finance room, but that was a pleasant experience as well. The gentleman was very knowledgeable and easy to understand. In all it was an enjoyable experience for me and I will buy another car from Heritage. More

I was involved in a 3 car accident 2 weeks ago. My car was appraised as a total loss... 6 days before my rental was due back. With limited finances to work with, I was a nervouse wreck, very stressed out was appraised as a total loss... 6 days before my rental was due back. With limited finances to work with, I was a nervouse wreck, very stressed out and worried. I saw the end of year commercial on TV for Hyundai. I called and was given an appointment for Saturday. A follow up call was made to double check my appointment time and who I would be meeting with. When I walked in, the front desk associate was very warm and welcoming. I met with Douglas and little by little, all my worries were slipping away. I felt like everything was going to turn out OK after all. Quite some time was spent with me in a very low key fashion, not the stereotypical car salesman mode. They understood my anxiety and really helped me with choices. Douglas was very positive and thorough. A lease turned out to be exactly what was right for me, and the monthly payments were absolutely within my budget. When a car was picked out, he went over every detail of the operation of my vehicle, understanding how nervous I was after a bad accident. He took that into account and mentioned it. I met with Justin in Finance towards the end. He went over all options with me in terms of additional coverage. Lovely demeanor, I felt like I had been working with him in regards to my car for years. Absolutely lovely demeanor. Wow - Heritage Hyundai was amazing. They even took my rental back for me. Would I recommend them? Have already been burning up the phone lines (not while driving of course!)and telling everyone I know. And I will continue to do so. Snaps to Towson Heritage Hyundai! More