Heritage Hyundai Towson

Matt Long is a well-informed professional with a how-can-I-help-you attitude. This was the most pleasant car buying experiences we have ever had. The deal was great for us & Matt told me they have s how-can-I-help-you attitude. This was the most pleasant car buying experiences we have ever had. The deal was great for us & Matt told me they have sold our trade-in in less than a week. That's good news to us. We believe that a successful company will be there when you need them. Thanks again to Matt & to Dave Coyne for their help & patience. Maursan More

LaToya was excellent. She listened to what I was interested in & showed me appropriate cars.Handled return of rental car & insurance. Introduced me to manager, finance officer & service manager. W interested in & showed me appropriate cars.Handled return of rental car & insurance. Introduced me to manager, finance officer & service manager. Went over all the cars features & controls. Had a terrific experience. More

I needed a car within a short time span and started the search for a 5 speed. I went to Toyota and Honda but met with very limited choices, uninformed salesmen, and unrealistic prices for what they had to search for a 5 speed. I went to Toyota and Honda but met with very limited choices, uninformed salesmen, and unrealistic prices for what they had to offer. So I decided to try Hyundai based on my Dad's research. I was so lucky to have Matt as my salesperson because he was friendly, calm, and willing to do a test drive in the middle of a thunderstorm and walk around the lot in the pouring rain in search of a 5 speed. I test drove the Elantra Touring Car-loved it. Within minutes of going back to his office, he located a loaded blue Touring car and had it at the dealership the next day. I was impressed with his knowledge of the vehicle and he spent as much time as I needed to acquaint myself with the features. I would highly recommend asking for him as a salesperson. More

We had a very pleasant experience with this dealership. This is the second car we leased in four months. Matt Long was our salesperson for both cars. He was very knowledgeable and helpful both times. Jus This is the second car we leased in four months. Matt Long was our salesperson for both cars. He was very knowledgeable and helpful both times. Justin answered all of our questions and helped us in the finance process. More

Both my husband and I were looking for new cars. We did extensive research and had narrowed our search down to Hyundai Tucson and Sante Fe, or Chevy Equinox. Our sales person, Latoya, at Hyundai was certai extensive research and had narrowed our search down to Hyundai Tucson and Sante Fe, or Chevy Equinox. Our sales person, Latoya, at Hyundai was certainly part of our decision to go with 2 Hyundais. She was helpful, knowledgable, and polite. This is my second Hyundai, and so far, I am as happy with this one as my previous Tucson. It had 119,000 miles on it; and I had only 1 major problem with the automobile. More

I was so impressed with the dealership as a whole. Everything went smoothly from the time I walked in the door for a test drive until I drove off the lot the next afternoon with my new car. Matt's in Everything went smoothly from the time I walked in the door for a test drive until I drove off the lot the next afternoon with my new car. Matt's informative and laid back approach to car sales was a perfect match for me as a consumer. Deciding to lease a new vehicle was a big decision for me. Matt recognized that, and never belittled any of my concerns or questions. His respectful ability to relate on a human level to his customers, in my opinion, is one of his strongest qualities as a sales consultant. More

Rest assured this is a great dealership! George picked me up at the airport and we breezed through the paper work.I was shown the work sheet of repairs done to bring this car up to snuff. Even a 1000 mi. gua up at the airport and we breezed through the paper work.I was shown the work sheet of repairs done to bring this car up to snuff. Even a 1000 mi. guarantee. Jason made sure I had a.full tank of gas for my long journey home. Great guys, easy to work with. Great car. Mankind should use these guys for an example of how to treat a customer. More

I recently bought a 2011 Hyundai Elantra at Heritage. Although it took a while to complete the sale (the car I wanted was out of stock and took almost 2 months to arrive... Hyundai's fault - not Heritage Although it took a while to complete the sale (the car I wanted was out of stock and took almost 2 months to arrive... Hyundai's fault - not Heritage) Matt Long kept in contact with me and continued to give me updates on when the vehicle would arrive. Matt was a laid back, not pushy and talked to me as if I was a friend rather than a customer. A cool guy overall. He answered all my questions and kept me at ease. I've only had the car a day, but my sales experience was very pleasant. More

George was great to work with. There was no pressure during the process. The finance gentleman, Melvin made the experience even better. During the financing Melvin offered several options. I told Melvin during the process. The finance gentleman, Melvin made the experience even better. During the financing Melvin offered several options. I told Melvin I need time to process his offer. Melvin said no problem. We drew up a pending bill of sale. We went home did our homework and decided not to buy any of Melvin's offers. Melvin asked how i came to this conclusion I shared my research and Melvin replied okay. Again no pressure. Great experience. More

My MileOne Heritage Hyundai Towson car buying experience was great. The sales person (George Small) walked me through the entire car purchasing process with a smile. He was very knowledgeable and provided was great. The sales person (George Small) walked me through the entire car purchasing process with a smile. He was very knowledgeable and provided excellent customer service. The staff at MileOne were also very informative and helpful. More