Heritage Hyundai Towson

Overall, a very wonderful experience. From the salesman (Bristol Jordan) to the manager and finance folks, I would not hesitate to recommend the salesman and the dealership to my family and friends. (Bristol Jordan) to the manager and finance folks, I would not hesitate to recommend the salesman and the dealership to my family and friends. More

I gave Heritage Hyundai Towson the excellent ratings because of my recent buying experience. I contacted sales associate Bristol Jordan on- line and found him to be honest, professional, and responsive because of my recent buying experience. I contacted sales associate Bristol Jordan on- line and found him to be honest, professional, and responsive to what I was looking for in a new vehicle. When I arrived at the dealership, everything was as arranged. Bristol Jordan made the whole experience smooth. I am presently very pleased with my purchase and have told others of my positive purchasing experience. More

Went to dealership to look into purchasing a Hyundai Genesis. I test drove a car that was not the version I came in looking for. It had the technology package and I didn't think I needed that. After Genesis. I test drove a car that was not the version I came in looking for. It had the technology package and I didn't think I needed that. After the test drive Bristol and I talked price and had a great conversation. I wasn't looking to purchase that day, just drive and price. The next day Bristol sent me a txt message. At first I thought this was odd but I responded. I was still looking to test drive some other vehicles but the txt messaging was great and allowed me to go to other places while still trying to work out the price of the Genesis. We couldn't work out a deal on the Genesis with the technology package so at the end of the day it seemed like we would not have a deal. The next day Bristol sent me another txt asking if he could find a Genesis with the premium package that I was originally looking for would I be interested. I said yes and the next day he had found one. We worked out the price over txt messaging and I came in, did the paperwork, and left with the car. It was the best buying experience I have had. I couldn't ask for a better sales person. Bristol did everything and more to accommodate me without having to have me at the dealership for an entire day. I recommend him to anyone I know looking for a car. More

I went to Heritage Hyundai on December 8th to test drive a Sonata for comparison against the Nissan Altima I had already driven. From the moment I stepped on the lot, I was enthusiastically greeted by Joel a Sonata for comparison against the Nissan Altima I had already driven. From the moment I stepped on the lot, I was enthusiastically greeted by Joel. Joel was very pleasant and patiently went on 3 test drives with my daughter and me. It was getting late in the day and actually past the dealerships 6pm closing time, but Joel and the Heritage team stayed open for me. I ended up purchasing a 2013 Sonata and a 2007 Mazada 3 they had on the lot, for my daughter. They worked up a great deal for me purchasing 2 cars. It was a long process and we didn't leave the dealership until 10:30pm. I had no way to get the Mazada home, because my daughter only has her learner's permit at the time. Joel graciously offered to drive the Mazada home for me and was picked up at my home. Joel called within a couple days to follow up to see how everything was going. I have sent Joel several emails asking questions and he has promptly replied with answers. There are some things I am not quite satisfied with on the Sonata but as far as the service to this point provided by Joel, I am completely satisifed. More