Heritage Hyundai Towson

I went to this dealership on Saturday because I wanted to buy a SUV. I didn't have a car and I friend dropped me off in the dealership. I did my research and I knew what I was looking for. Jennifer showed me buy a SUV. I didn't have a car and I friend dropped me off in the dealership. I did my research and I knew what I was looking for. Jennifer showed me the car that I wanted but unfortunately I went too late that day and they didn't have the color that I liked. Jennifer took me back home. Then, she picked me up on Monday and we went to the dealership. She has a great commitment with her customers!!! She answered all my questions and was very responsible. Also, she was professional, helpful, patient, sincere and personable throughout. She got the color that I liked and the car with the features that I was looking for. Her service was excellent. I would highly recommend her for anyone who wants to buy a Hyundai!! Thank you very much Jennifer! More

Jennifer was an absolute pleasure to work with. She put me in the right car with the right features at the right price and the right financing in one simple visit. When I started out, I was merely "lookin me in the right car with the right features at the right price and the right financing in one simple visit. When I started out, I was merely "looking" (and at used cars at that), and by that afternoon, I was driving home in a brand new 2014 Hyundai Sonata. There was no "hard sell" with Jennifer, just a soft, easy, encouraging touch. I cannot recommend her enough. If you are in the market for a new or used Hyundai, you are a fool if you don't call Jennifer Cahill @ Heritage. More

We recently purchased a 2014 Hyundai Santa Fe Sport from Heritage Hyundai in Towson. From the time we started talking about purchasing the vehicle, to the test ride and asking questions etc. our salesperso Heritage Hyundai in Towson. From the time we started talking about purchasing the vehicle, to the test ride and asking questions etc. our salesperson, Jennifer Cahill could not have been more attentive, professional, knowledgeable and simply a pleasure to work with. We have purchased many cars over the years but I can't think of one salesperson who stands out in my mind the way Jennifer does. My husband started the paperwork with her and explained that I could not get to the dealership for several hours. No problem, Jennifer brought the paperwork to me at my home to finish the transaction. What customer service! We have never been treated like that by any dealership. If someone were to ask me if I would recommend this dealership and this salesperson, I would say YES without heistation. Jennifer was outstanding!! More

I was able to find a great nissan rouge with the help of Lisa. It was able to work for my payment range and needs. I would suggest asking for her when you walk in. Lisa. It was able to work for my payment range and needs. I would suggest asking for her when you walk in. More

Lisa was very straight forward with the whole process. I told her what I was looking to spend, and what I needed my car for. Lisa gave me a few options from a list she had, then I narrowed it down to the o told her what I was looking to spend, and what I needed my car for. Lisa gave me a few options from a list she had, then I narrowed it down to the ones I was most interested in. She then let me check them out and see what I felt the most comfortable in, test drive, and take the time to decide on what I wanted to go with. Nothing was rushed, all questions I had about warranty, mileage, what it was used for before, and any other questions I had about the car were answered, and no extra filler. I have had my Elantra for a week and am happy with my purchase. More

Great experience buying a car from Heritage Hyundai. Jennifer was the employee who helped me and went above and beyond to give the best service possible. I came in with the internet price printed out o Jennifer was the employee who helped me and went above and beyond to give the best service possible. I came in with the internet price printed out of the car I wanted and they honored that price which was fantastic. My dad bought me the car but was unable to make it to the dealership that night because he was sick so he couldn't sign the papers to for me to have the car that night, but Jennifer offered to come to my house, which is an hour away, so he could sign them at home and I could drive my car home. Also, even though the dealership was supposed to close at 6, they stayed after until everything was done so that I could have my car. Jennifer was also great at keeping in touch and responding to my emails extremely fast. She was personable, patient, and knowledgable, everything you could want from an employee. Amazing experience and would definitely recommend them and Jennifer to anyone who is interested in buying a hyundai. More

I had a wonderful experience with my sales and leasing consultant Lisa Lescalleet. She understood my needs when it comes the price I was willing to pay for a vehicle and my needs where meet. Great person consultant Lisa Lescalleet. She understood my needs when it comes the price I was willing to pay for a vehicle and my needs where meet. Great person to work with. No one would believe I went from a car to a SUV and ending up paying less. More

From the moment I entered the dealership, I was greeted with friendly, courteous and professional staff. When I met Jennifer, I was immediately put at ease because of her really friendly demeanor. I could with friendly, courteous and professional staff. When I met Jennifer, I was immediately put at ease because of her really friendly demeanor. I could tell that she was really interested in making sure I had a vehicle that I would enjoy, that was also affordable. It was so refreshing to speak to someone who wasn't trying to pitch a sale from the onset. I had originally entered the dealership intending to get an Accent which I thought would fit my needs, and I wasn't even sure if I was ready to buy the new car, or trade my old one at that moment. But Jennifer really impressed me with the wealth of knowledge she had about all the vehicles, as well as all of the available options I had with my proposed budget. That's when I found out about the Elantra, and Jennifer allowed me to explore the features of this car without resorting to any high pressure, gimmicky tactics. Thanks to Jennifer, I had gone from entering the dealership with lots of questions, to leaving the same day as a proud owner of a new Elantra (which was still under my budget). She even gave me a ride up the street to my gym, so I wouldn't miss a gym appointment while my new car was being prepped, and she delivered the car to the gym when I was finished with my workout! I've already recommended Jennifer and this dealership to several family members and friends. I can say with absolute certainty that I have never had a better car-buying experience than the one I had at Heritage Hyundai Towson. More

We were interested in purchasing an Elantra and received a very friendly service. Since this was the first time for us to buy a new car in a dealership, I can say the process was smooth and pleasant: Jennif a very friendly service. Since this was the first time for us to buy a new car in a dealership, I can say the process was smooth and pleasant: Jennifer was exceptionally helpful during the driving test and answered all of our questions accurately. In the end we were satisfied with both the vehicle and the price. I would recommend this dealership. More