Heritage Hyundai Towson

TOOK THE CAR FOR A REGULAR OIL CHANGE I had a gret experience when i was buying car couple a months ago. Stan Gabrovski did the great job. But I am very disappointed with the service whe I had a gret experience when i was buying car couple a months ago. Stan Gabrovski did the great job. But I am very disappointed with the service when i took my car for oil change last week. I had to bring car back after three days cause i find out that they OVERFILL oil level in my car when they was changing oil. They overfill for whole quart above Full line!!!!???? THey did not even apologize, not even tried to rush to fix at, i have to wait for about the hour to be done. I hope that this iresponsible work done on mycar does not damage my engine. I am not sure how they can allowed they workers to make this kind of mistake. This is basic in car maintaince. Very disapointed. Again Stan Gabrovski sold me a car, and I Had great experience and He still keep in touch and when i come to service he comes out and say hi and talk to me. Great employee and good guy. BUT THEY SERVICE OPERATION NEED RECALIBRATION. I am losing time of the work to fix this problem. Maybe they should make Stan probably Manager of Service, cause he is example of great customer service. Hope next time my experence will be better. More

Tom is great! What I immediately like about Tom was he did not sell me a dream. He asked what my needs and budget were and we started the process. He not only ran m What I immediately like about Tom was he did not sell me a dream. He asked what my needs and budget were and we started the process. He not only ran my application within mins he found me the perfect car with only one try. This showed me that Tom not only listened to me but was familiar with Heritage's inventory. Through out the entire process he help me, down to making sure I was able to get affordable insurance. He was very knowledgeable on the Model and make of the car and gave me a brief review before I drove off the lot. I would recommend visiting Tom at Heritage to any of my family and friends looking for a new car. More

Great Leasing Experience I dread going to a car dealership to purchase/lease a car. Car salespeople are usually pushy but this experience was different. Bruce Curtis was my s I dread going to a car dealership to purchase/lease a car. Car salespeople are usually pushy but this experience was different. Bruce Curtis was my salesperson & he took his time going over the different models & features that I was looking for. He had me test drive the car before negotiating any price. We went over whether I should purchase or lease this car. I would definitely recommend your dealership & Bruce. More

Great service provided by experienced salesperson (Stan) First time in Heritage, great experience. Stan answered all our questions and got us the best deal. Thank you for the very positive experience, Stan! First time in Heritage, great experience. Stan answered all our questions and got us the best deal. Thank you for the very positive experience, Stan! We hope that the car will last us for long time without any issues, but if we need anything in the future - will come to you. Highly recommended. More

great experience We bought a new Hyundai Santa Fe and Jen was our sales person and she was wonderful and took care of us the whole time. We bought a new Hyundai Santa Fe and Jen was our sales person and she was wonderful and took care of us the whole time. More

Good experience The experience of buying a new car can be long, stressing and tiring but Ibrahim Kassim made it look much easier and quicker by being professional, fr The experience of buying a new car can be long, stressing and tiring but Ibrahim Kassim made it look much easier and quicker by being professional, friendly , comprehensive and straight to the point . More

Couldn't Ask for Better Customer Service Mr. Kassim was there to greet us at the door when we arrived. He was very knowledgeable about my vehicle of interest and was very helpful throughout t Mr. Kassim was there to greet us at the door when we arrived. He was very knowledgeable about my vehicle of interest and was very helpful throughout the entire process. I would highly recommend him and Heritage Hyundai to anyone in the market for a new car. More

Knowledgeable Salesman Knowledgeable salesman giving 5 Star Service!!! Stan Gabrovski has a customer for life. He was patient and very knowledgeable about the vehicle. Stan Knowledgeable salesman giving 5 Star Service!!! Stan Gabrovski has a customer for life. He was patient and very knowledgeable about the vehicle. Stan took time to demonstrate all the Sonata features. More

Good experience! Highly recommend Ibrahim Kassim. Heritage Hyundai was the second place I checked out when I started car shopping last week, but I wasn't sure that I could afford a new car. After seve Heritage Hyundai was the second place I checked out when I started car shopping last week, but I wasn't sure that I could afford a new car. After several frustrating trips to local used car dealerships, which left me feeling like I wouldn't find a car without problems or a dealership with decent customer service, I returned to Heritage Hyundai. Ibrahim Kassim was very helpful and friendly throughout the entire process - from the test drive to financing. He was easy to talk to and respected my needs regarding pricing, as did the floor manager (after some friendly negotiating). I feel as though I got a great deal and am super excited about my new Accent GS! I'd definitely recommend Heritage Hyundai. More