Heritage Hyundai Towson

Pleasant Car Buying Experience Buying a car can be very nerve racking but our experience at Hyundai Towson went very smoothly. Our saleman, Jack, and his manager Jason, worked with Buying a car can be very nerve racking but our experience at Hyundai Towson went very smoothly. Our saleman, Jack, and his manager Jason, worked with us on price very fairly. I felt like 2 other dealerships had tried to take advantage of us but not here. The car was delivered from another location so we could buy the color my daughter wanted. Jack explained everything about the purchase and the car very thoroughly. He even set up her phone with the car and showed her how to use the voice commands for the phone and radio. I would buy another car there and would recommend them to anyone. More

Great service great people great product!!!! I was very happy with my experience at Heritage Hyundai Dennis worked very hard with me to get the payments that I felt comfortable with in my budget I was very happy with my experience at Heritage Hyundai Dennis worked very hard with me to get the payments that I felt comfortable with in my budget and I love my new Hyundai Elantra Would absolutely come back to Heritage Hyundai More

horrible service department 9/10/2017 Had a scheduled appointment for a warranty replacement, the part finally came in and we scheduled an appointment . The repair should tak 9/10/2017 Had a scheduled appointment for a warranty replacement, the part finally came in and we scheduled an appointment . The repair should take 30-45 min . When I got there the service advisor I had been assigned knew nothing about it but did find the part reserved for my in the parts department. He said it would take an hour to hour and a half , After an hour and forty five min I went to check on the status of my work. It was at this time he started to double talk and then said well the technician was backed up etc... bottom line they had not even started the repair. If they had been decent enough to tell me earlier that there was a scheduling error or problem I would have gladly just rescheduled. But to keep me waiting in their waiting area for over an hour and a half and not even start that is ridiculous. My wife is looking to buy a new Hyundai guess we will not be looking here!. More

Excellent and Professional I worked with Tom Hamme to purchase a new Ioniq recently. Tom was very knowledgeable, professional, and showed just the right amount of follow up (i.e I worked with Tom Hamme to purchase a new Ioniq recently. Tom was very knowledgeable, professional, and showed just the right amount of follow up (i.e., not too aggressive like some other dealerships). I was able to come in for a test drive last minute and Tom was nice enough to stay past his scheduled work hours to meet with me and didn't make me feel rushed. He answered all my questions and knew a great deal about the car I was considering. I highly recommend working with Tom for anyone considering Heritage Hyundai Towson. More

Thanks Jack I put email requests into 3 dealerships the night before. Jack called me first of anyone and stopped me from heading to another dealership. He knew th I put email requests into 3 dealerships the night before. Jack called me first of anyone and stopped me from heading to another dealership. He knew the vehicle, had the exact car ready and made it easy. I was buying a vehicle with my mother who is a highly anxious person and Jack realized that and allowed her to slowly make the decision and made the process easy and friendly. Thanks, Jack! More

Great Car Buying Experience Saw a used car I liked online called in and spoke to Jack. Jack had the car ready to look at when I arrived later that evening. It was a great car bu Saw a used car I liked online called in and spoke to Jack. Jack had the car ready to look at when I arrived later that evening. It was a great car buying experience from start to finish I am very happy with my new car and the Service i received from Jack and the staff at Heritage Hyundai. Would recommend visiting them when looking for a new vehicle!! More

Keith's review Everything at the dealership was excellent. Stan went above and beyond for me. My only complaint was with the misleading internet pricing and the ex Everything at the dealership was excellent. Stan went above and beyond for me. My only complaint was with the misleading internet pricing and the exchange of emails concerning that. It was resolved to my satisfaction by Stan, which is why I purchased the Ioniq. More

Good experience Our salesman, Mr. Jack Coco SR. was very professional, and no pressure. He listened to us and found the perfect car for us. he followed through Our salesman, Mr. Jack Coco SR. was very professional, and no pressure. He listened to us and found the perfect car for us. he followed through ans made sure that we knew how to work the various features of the car. More

Friendly Sales process was less hassle than I expected. Salesman was friendly. I had done my research knew the car I wanted with the packages and had calle Sales process was less hassle than I expected. Salesman was friendly. I had done my research knew the car I wanted with the packages and had called in advance to verify if they had what I was looking for in stock. More

Go see Matt Long! Matt long is absolutely the BEST salesman to ever do business with! We purchased a car on a saturday, then returned a few days later, and purchased a Matt long is absolutely the BEST salesman to ever do business with! We purchased a car on a saturday, then returned a few days later, and purchased a second. Both, through Matt Long. I have never encountered such a pleasant and easy to work with salesman, such as him in the past. He has our business, for life!! More