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Heritage Hyundai Towson

Towson, MD

4.8
3,058 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,058 reviews

September 21, 2017

Smooth purchase I came in, my sales rep, Stanley,helped me isolate my choices, he gave me a range of options around what I wanted. This was THE BEST experience I ever More

by jnp1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sponseller
Oct 17, 2017 -

Heritage Hyundai Towson responded

Hi - Heritage Hyundai Towson would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 21, 2017

Review This is the 3rd car I have purchased from this dealership. Great staff and Stan has always been very helpful. I wouldn't go to another dealership afte More

by mullen0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 17, 2017 -

Heritage Hyundai Towson responded

Good morning. Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that Stan was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

September 21, 2017

Gordon' s review It was great! I wish I had purchased my first new version from this dealership. As a returning customer, Matt Long worked with me to ensure that my c More

by mrgordon051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Long
Oct 17, 2017 -

Heritage Hyundai Towson responded

Hello Gordon. Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Matt and the team! Thank you again for your review.

September 20, 2017

Great customer service The salesman was not pushy and met all of my needs. They work with me and help me find a car that fit my needs More

by shadavis.designer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavish Morris
Oct 16, 2017 -

Heritage Hyundai Towson responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 19, 2017

Debbie Overall, the experience was pleasant. They were not aggressive and were patient with me. I am happy with my purchase and would recommend Dennis Parker More

by deborahjanka11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Oct 15, 2017 -

Heritage Hyundai Towson responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 19, 2017

Dealership Excellence This was my first time purchasing a Hyundai. However, after receiving the warm reception at the dealership, I have been telling my friends about the More

by mattiewjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavish Morris, Mike Spero
Oct 15, 2017 -

Heritage Hyundai Towson responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Hyundai Towson and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

September 18, 2017

1st car purchase Recently I came here to purchase my first car. I did my research and knew exactly what I wanted when I arrived. I was extremely nervous because I hadn More

by JPorter
Recommend Dealer
Yes
Employees Worked With
Scott Brooks, Mike Spero
Oct 13, 2017 -

Heritage Hyundai Towson responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 17, 2017

Great customer service Was very pleased of the way the deal was made. Friendly and very professional customer service. Dennis Parker was very helpful and will definitely rec More

by rupacee.thapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Oct 13, 2017 -

Heritage Hyundai Towson responded

Thank you Rupacee for taking the time to review us! Heritage Hyundai Towson strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Rupacee.

September 14, 2017

3 time disappointed Towson Hyundai customer I wonder where you would be without Matt Long. He's outstanding but your management team needs to respect customers. Stop advertising discounts that More

by cfeichler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Long
Oct 12, 2017 -

Heritage Hyundai Towson responded

Hi Craig - Thank you for sharing your feedback about Heritage Hyundai Towson. We are committed to providing all customers with a memorable visit and we sincerely apologize for your less than positive experience. We will be sharing your comments and concerns with our team, to help improve our processes in the future. Please contact Mike Reeger, our General Manager, at mreeger@mileone.com if you would like to discuss your experience in more detail. Thank you again Craig and we hope to work with you soon.

September 12, 2017

Pleasant Car Buying Experience Buying a car can be very nerve racking but our experience at Hyundai Towson went very smoothly. Our saleman, Jack, and his manager Jason, worked with More

by ehare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Heritage Hyundai Towson responded

Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson

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