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Heritage Hyundai Towson

Towson, MD

4.8
3,066 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,066 reviews

October 12, 2017

Awesome Experience This is the first time that I have ever bought a car and I really enjoyed the experience. My time spent there was expeditious and pleasant. More

by ms_ree726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long, Mike Spero
Nov 15, 2017 -

Heritage Hyundai Towson responded

Hi - Heritage Hyundai Towson would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 11, 2017

John Davis/Service Advisor - Great Customer Service! Anytime I bring in my vehicle for service I ask for John specifically. He's extremely helpful and provides details of services preformed. I always lea More

by Sandy Calligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis
Nov 07, 2017 -

Heritage Hyundai Towson responded

Sandy, thank you for your complimentary feedback of Heritage Hyundai Towson. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 09, 2017

Excellent Stan was fantastic and came to the house to help me learn all the bells and whistles. He was sympathetic to my husband's illness and did his best to m More

by vhforni01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Heritage Hyundai Towson responded

Hello! Thank you for stopping in at Heritage Toyota Towson and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon!

October 07, 2017

Saved the Day After receiving confusingly poor customer service and leasing information at another dealership, Jack saved the day. He was helpful, clear, transparen More

by hil.kat.white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2017 -

Heritage Hyundai Towson responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Jack Coco and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon. Thank you - Heritage Hyundai Towson

October 07, 2017

Heritage Hyundai- The Place to Shop Cars! Mr. Gabrovski was extremely patient with me, and that says a lot since I am a brand new car customer. He worked with us and didn't show any sign of fr More

by luthfesiddique52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2017 -

Heritage Hyundai Towson responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Hyundai Towson and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

October 06, 2017

New Car Purchase Overall, great experience. I walked in the dealership very close to closing time. Staff stayed late and made sure everything was in order and ensured More

by brandi.bober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Oct 26, 2017 -

Heritage Hyundai Towson responded

Good afternoon Brandi. In response to your review, I want to take the time to thank you for praising Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Brandi and be sure to stop by soon!

October 05, 2017

3rd Vehicle bought there 3rd vehicle bought through them. They were professional and thorough with every aspect of the purchase. I will be a repeat customer. Not much more More

by psenecal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2017 -

Heritage Hyundai Towson responded

Thank you for taking the time to review us! Heritage Hyundai Towson strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

October 05, 2017

La Toya made the entire process as informative and professional as one could expect from start to finish. There was no pressure at all and everything was exp More

by jonahinsel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes
Oct 26, 2017 -

Heritage Hyundai Towson responded

Hello! Thank you for stopping in at Heritage Hyundai Towson and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. We will be sure to share your kind comments with La Toya Fowlkes and our team. Please consider us for all of your vehicle needs, as we would love to work with you again soon! Thank you - Heritage Hyundai Towson

October 05, 2017

Excellent service Since day 1 when I spoke with Jackie Coco Sr. on the phone my first time buying a car experience was excellent and the finance dept with Mike Spero w More

by shellyb12.mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Spero
Oct 26, 2017 -

Heritage Hyundai Towson responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Hyundai Towson, and we will make sure to share these kind words with Jackie Coco Sr. and our team! Let us know if you need anything in the future, and thanks again!

October 04, 2017

Ibrahim & Jason Ibrahim was very easy to work with. Appeared knowledgeable and friendly. He got the job done as I bought the car. Jason was also great to work with. I More

by Really
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim, Jason Sponseller
Oct 24, 2017 -

Heritage Hyundai Towson responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

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