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Heritage Hyundai Towson

Towson, MD

4.8
3,058 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,058 reviews

October 29, 2017

Great People As we we working on the deal, I said I was going to grab a bite and be right back. My salesman asked, you like pizza? Sure, he led me to the employee More

by detnemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2017 -

Heritage Hyundai Towson responded

Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson.

October 28, 2017

2018 hyundai review Very good service; La Toya was excellent and made sure our needs were met as to what we were looking for. We've always been satisfied with the Hyunda More

by farrellkaren23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes
Dec 21, 2017 -

Heritage Hyundai Towson responded

Hi Karen! Heritage Hyundai Towson would like to congratulate you on your new 2018 Hyundai! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again Karen and have a great day.

October 28, 2017

Courteous & Professional Mr. Kassim was very informative about the whole process and eventually landed us on a deal that we were comfortable with. Thank you very much More

by jkariuki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Dec 21, 2017 -

Heritage Hyundai Towson responded

Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson.

October 28, 2017

Great customer service we live 35 miles away from this dealership but received excellent customer service and a friendly conversation from the first phone call so we decided More

by b_deib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2017 -

Heritage Hyundai Towson responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 26, 2017

VERY Satisfied Car Buyer Easiest and most stress-free purchase of a new vehicle we've even experienced. Definitely recommend Heritage Hyundai, and salesperson Tom Hamme. No More

by joycekarschner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Heritage Hyundai Towson responded

Greetings Joy! Thank you for stopping in at Heritage Hyundai Towson. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

October 26, 2017

Great Experience I had bought a car from Matt in May of 2017 and had a great buying experience. Very knowledgeable and friendly, walked me through all of the steps for More

by JDia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Long
Dec 26, 2017 -

Heritage Hyundai Towson responded

Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your sati sfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson.

October 26, 2017

A Frown Tp A,Smile I want to Personally Thank Mr Michael Thomas the General Manager For Going Above and Beyond to assist me Today. My past experience had not been a go More

by Hyundai2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomas General Manager
October 26, 2017

Heritage Hyundai We just made our second purchase of a new Hyundai at Heritage Hyundai. Last year, we bought a new 2017 SantaFe. The experience at Heritage was outst More

by ray38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Long, Jason Sponseller
Dec 26, 2017 -

Heritage Hyundai Towson responded

Greetings Ray! Thank you for stopping in at Heritage Hyundai Towson. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicles, as we would love to see you again! Thank you and have a great day.

October 25, 2017

Process went smoothely I researched the vehicle I wanted ahead of time and arrived with a printout in hand of the numbers I wanted to see. I called Ibrahim ahead of time and More

by MrIvanPerez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim, Mike Spero
Dec 21, 2017 -

Heritage Hyundai Towson responded

Hello! Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ibrahim and the team! Thank you again for your review

October 25, 2017

New car for Mom We needed a car for our Mom who's 2015 Hyundai Elantra was totaled by a dear. Tom Hamme worked with us to purchase a new 2018 Elantra. We agreed on a More

by Rick W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dec 21, 2017 -

Heritage Hyundai Towson responded

Thank you for your heartfelt response Rick. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tom Hamme lead you to your new 2018, Hyundai Elantra, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Hyundai Towson. Thank you again Rick and have a great day!

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