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Heritage Hyundai Towson

Towson, MD

4.8
3,057 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,058 reviews

February 16, 2018

Great place I come from Harford county to have my car serviced here because the expertise of the team players here is top notch. From the time you pull in for the More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes
Feb 20, 2018 -

Heritage Hyundai Towson responded

Lucy, we are happy to hear that Loyta was able to complete everything to your satisfaction! WE hope you will consider us again in the future! Take care!

February 16, 2018

People Who Cate Someone who helped us in a true Superhuman fashion! Way above and beyond what anyone would expect! Truly one of "Good Guys". Helped my family in a way More

by JDT0578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, Michael Thomas, Corben McClary
Feb 21, 2018 -

Heritage Hyundai Towson responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Heritage Hyundai Towson

February 15, 2018

If only zero stars were possible! Do not believe anything Mr. Skinner tells you! They will not abide by their contracts! The will continue to lie to you when you are due money by the More

by DON"T SHOP HERE
Recommend Dealer
No
Employees Worked With
Justin Skinner
February 14, 2018

Service was excellent. Everyone was very accommodating. I came in looking for a partular rate, and they made it happen. That was the best experience I had at dealer in a long time. Every one worked as a tea More

by Jovonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Heritage Hyundai Towson responded

Jovonnie, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

February 13, 2018

Complete and total professionalism What a wonderful experience. The Mile One Automotive Group hit a home run. Excellent sales group. Mike and Ibraham couldn't have been more professiona More

by Jetowing123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PABLO, Ibrahim Kassim, Matt Grubb, Michael Thomas
Feb 15, 2018 -

Heritage Hyundai Towson responded

Thank you for sharing your experience! Congratulations on your new vehicle, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

February 09, 2018

Great staff, easy to work with, overall fantastic experience Everybody we dealt with was courteous and eager to help. I can be a stubborn car buyer but Nafeesa and Michael put up with me and helped me get the d More

by Abby Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nafeesa Garland, Michael Yoon
Feb 12, 2018 -

Heritage Hyundai Towson responded

Thank you for your feedback and recommendation. We are happy Nafeesa and Michael provided helpful service for you and your girlfriend. We look forward to your next visit! Take care!

February 05, 2018

Used car purchase. Contacted this dealer via internet, they set up an appointment for later in the day. They had the vehicle clean and waiting for me , did the test driv More

by Allan Albrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Craig, Andre Edwards
Feb 06, 2018 -

Heritage Hyundai Towson responded

Allan, we're pleased our team delivered a positive purchasing experience for you. If you have any further questions about your vehicle, please don't hesitate to reach out!

January 24, 2018

Professional Service La Toya is a delight to work with! She explained what the problems were with my car and took time to go over the different options. I have always b More

by Gary Sievers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La Toya Fowlkes
Jan 25, 2018 -

Heritage Hyundai Towson responded

Gary, we're pleased La Toya delivered a great service experience for you. Thanks for taking the time to leave us this information about your recent visit. Take care!

January 21, 2018

Worst car buying experience I’ve asked the dealership many different times to just do a collateral swap on the vehicle I purchased. The engine went out, heat is constantly having More

by Annmarie.mcfarland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Yoon
Feb 06, 2018 -

Heritage Hyundai Towson responded

Annmarie, Thank you for sharing your experience at Heritage Hyundai Towson. We strive to maintain a high standard of customer satisfaction through transparent services and communication. We are disheartened to hear about your unfortunate experience and apologize for any inconvenience this may have caused you; this is never our intention. We have attempted several times to duplicate your issues without success, but are still working to find a solution to your vehicle needs. Our Service Director, Matt Grubb, has been working hard with Hyundai Customer Service to correct all issues that you are experiencing with your vehicle. Please communicate with Matt at 443-846-0815, for all questions or concerns regarding your vehicle. Thank you for your business and we hope to reconcile this situation soon.

January 14, 2018

Matt Long and Mike Yoon are THE BEST! Buying a car as a single woman can be an intimidating and exhausting process which is why dealing with Matt Long was so refreshing. He was extremely l More

by krhoda92979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Long, Michael Yoon
Jan 16, 2018 -

Heritage Hyundai Towson responded

Thanks for your feedback! We're pleased to hear Matt delivered a helpful and comfortable purchasing experience for you. If you're ever in need of more help, please let us know!

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