Heritage Hyundai Towson

Excellent Car Buying Experience! I bought my first SUV and I’m happy that I went to Heritage Hyundai of Towson! I HIGHLY recommend my salesperson Jack. He was so helpful during the pr I bought my first SUV and I’m happy that I went to Heritage Hyundai of Towson! I HIGHLY recommend my salesperson Jack. He was so helpful during the process, very knowledgeable, and patient in guiding me through the entire car buying process. Everyone was really nice and there was no pressure, which made my experience even better. I’m a happy customer and I love my Hyundai SUV! More

Horrible Customer Service in Service Department I purchased a new car from this dealer in 2018. Not even 6 months into having the vehicle, I had an issue where my car would not start and needed to b I purchased a new car from this dealer in 2018. Not even 6 months into having the vehicle, I had an issue where my car would not start and needed to be towed. My car was towed on a Thursday and I received a call from the service department the next day. The woman I spoke with relayed the information from the tech who examined my car. When I asked her what the diagnosis meant she stated “I don’t know” and that they were going to keep my car a little longer. She also stated that the tech would give me a call later, which never occurred. My car sat at the dealer from Thursday until Monday and the only status I received of my car’s condition was “I don’t know”. I gave the service department a call on the following Monday and the same woman who I spoke with the previous week had the same nonchalant attitude and was unable to give me any concrete answers. She stated that the issue was a “mystery”, but that everything looked fine. I gave a 2 star rating instead of 1 because the sales department was decent when I purchased my car earlier in the year. However, the customer service or lack thereof that I received from the service department following my purchase was highly unprofessional and unacceptable. More

Purchase of 2018 Kona Stan was great to work with! Such a friendly, knowledgeable sales agent. I’m very pleased with my new car! I will be sure to recommend my friends and Stan was great to work with! Such a friendly, knowledgeable sales agent. I’m very pleased with my new car! I will be sure to recommend my friends and family to Towson Hyundai. More

Jack Coco Jack was the greatest salesman I ever encountered. I felt very comfortable he made sure I was pleased no matter what small detail. Very knowledgeable. Jack was the greatest salesman I ever encountered. I felt very comfortable he made sure I was pleased no matter what small detail. Very knowledgeable. A goid person all around, I would highly recommend any of my family and friends to go see Jack when looking for a vehicle 👍👍 More

Great Help @ Heritage Hyundai Our car old car was just about dead and Heritage Hyundai gave us new life! Ibrahim Was genuinely helpful and we are grateful for him. Our car old car was just about dead and Heritage Hyundai gave us new life! Ibrahim Was genuinely helpful and we are grateful for him. More

Great Buying Experience The overall car buying experience at Towson Heritage Hyundai was very good. Corben McClary was especially helpful and I appreciate how he helped us fr The overall car buying experience at Towson Heritage Hyundai was very good. Corben McClary was especially helpful and I appreciate how he helped us from the beginning to the end. I also appreciate how John Holliday, the general manager, came out and explained some information to make things transparent for me to feel confident about my buying decision. In short, I’m very happy with my new car and the experience I had at Towson Heritage Hyundai. I hope to return for services on the car and experience the same level of care. More

impressed and satisfied This dealership is both laid back and professional. The staff were helpful and upbeat. Stan answered all my questions, and had a very effective way This dealership is both laid back and professional. The staff were helpful and upbeat. Stan answered all my questions, and had a very effective way teaching me about the vehicle and the process. Stan has a genuine enthusiasm and is very fun to work with. This is the second vehicle in my household that has been purchased from Heritage Hyundai Towson, which speaks well of both the product and its employees. More

Exceptional sales guy This is the 3rd car I have purchased from Towson Heritage Hyundai but more specifically from Tom Hamme. He is respectful, knowledgeable and goes the e This is the 3rd car I have purchased from Towson Heritage Hyundai but more specifically from Tom Hamme. He is respectful, knowledgeable and goes the extra mile to find what I want at an exceptional price. Wont shop anywhere else. Thanks, Tom! More

Great Service Ive always has a very pleasant and helpful experience. I’ve been coming here for many years I’ve never had a bad experience. Which is why I maintain l Ive always has a very pleasant and helpful experience. I’ve been coming here for many years I’ve never had a bad experience. Which is why I maintain loyalty More

Great service I have been bringing my hyundai here since I purchased it and have always had exceptional service. Part, sales and service department. All serivces av I have been bringing my hyundai here since I purchased it and have always had exceptional service. Part, sales and service department. All serivces avaliable are also great. More